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Hotel Yalmakan

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Hotel Yalmakan
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1,477 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
Long Beach, California
Reviewed 3 weeks ago

I'm a flight attendant traveling for pleasure and was disappointed how rude and mean the staff was. I read a few reviews and didnt book room but wanted to check out the rooms first before I purchased. I asked to see the rooms first and they act as if I ask them for 4 nights free. They did not want...

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Thank skywaitresstaylor
Toronto, Canada
Reviewed 4 weeks ago

We are a Canadian family of 6 that travel to the Cancun region multiple times a year. We like trying new places but always find ourselves coming back to the Hotel Yalmakan. Our last 2 week trip was no different. We stayed at a different location closer to La Isla mall the first week and it was such a nightmare....

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2Thank mysportsbands
Yalmakan_Cancun, Director de Relaciones Públicas at Hotel Yalmakan, responded to this review

Thank you very much for your kind words, our main goal is to make you feel at home and it makes us so proud to hear we are doing a good job on it. We are going through a major renovation and we are almost ready to open as Oleo Cancun Playa next February 16th, we will change our name...

Reviewed 4 weeks ago via mobile

Loved the UPGRADED ROOM, bus service in Cancun wonderful. Car rentals cheapest I have ever seen. Food at the hotel and in Cancun was wonderful. Staff was really friendly excellent service. Price was very good. Highly recommend this hotel. And just jump on the bus to the center for a 1 DOLLAR. Very smooth trip.

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4Thank Edwin D
Porto Alegre, RS
Reviewed 4 January 2017

I have searched on Trivago hotels in Cancun. I found the Amoma.com website to be the best price for the Yalmakan Hotel. Hotel considered four stars by Amoma.com. The problem started when I discovered that the hotel was under restoration and the pools were closed and nothing was informed by the Amoma.com website. I made many contacts with Amoma.com to...

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Thank lmiola
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Hi Imiola, We are sorry to hear about your experience at the property, we are currently working to improve the quality of our services and facilities. Our new swimming pool and restaurants are currently open and we hope you give us a new opportunity to treat you as you deserve in a near future. Regards

Miami, Florida
Reviewed 3 January 2017

Our Stay was until Decembre 28th; so it was under Remodeling. The Entree wasn't nice to watch and they working there; Day and Night !!!! They have 3 Buildg; for the Guests; if all finis it will be awesome. All the Members of the Hotel are so excellent and friendly(from the Cook to the Servers; the Office People ; the...

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2Thank elkezuell
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Thank you very much for your kind words, we have been working very hard to improve the quality of our services and facilities and we are very glad to hear you had a great experience. Regards from sunny Yalmakan

Reviewed 3 January 2017

Good experience, good staff and food with unlimited drinks.. would go again to spend time with family. Easy access to beach..with tents, drinks and life guard. The new pool is great with bar.. kids also have a separate pool to enjoy.

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4Thank Mathew V
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Hi Mathew, Thank you for your kind words, we are so glad to hear you had a great time at Yalmakan Cancun, and you enjoyed our holidays celebration. It will be our pleasure to have you back at the caribean :) Regards

Mississauga, Ontario
Reviewed 31 December 2016 via mobile

I've been coming to this hotel for over 20 years. It's had its ups and downs with management changes over the years. However, the recent renovation is magnificent. Everything is spa-like and well done. The staff is friendly and takes care of you. Some of the people from 20 years ago still work here. The food style is very Mexican...

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5Thank Pablostevens
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Hi Pablo, Thank you for your kind words, we are so glad to hear you had a great time at Yalmakan Cancun, and you enjoyed our totally renewed pool and facilities. It will be our pleasure to have you back at this your home, I am pretty sure we will surprise you again:) Regards from sunny Yalmakan

Reviewed 31 December 2016 via mobile

Fantastic find. Very friendly staff. Stayed in one of the recently renovated rooms. Food is tasty. The bar is well stocked and drinks keep coming. Conveniently situated beside a bus stop. 1 $ will get you into town. Beach is very close. Very clean and comfortable bedding in the new part. Excellent wifi and rooms serviced daily Champagne and strawberries...

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6Thank Séamus M
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Thank you very much for your kind words, we have been working very hard to improve the quality of our services and facilities and we are very glad to hear you had a great experience during your honeymoon. Regards from sunny Yalmakan

Stoney Creek, Canada
Reviewed 30 December 2016

Hotel is under renovation, however the pool is new, beach is gorgeous, beach chairs are new and plentiful.. Stayed in penthouse apartment in north tower and it was beautiful.. people are really nice & location is great.. this will be a fabulous hotel when renos are complete..

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2Thank lauraflanni
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Hi Laura, Thank you for your kind words, we are really glad to hear you had a great time during your stay, and we are really working hard to be a fabulous resort. We are really looking forward to have you back in the near future. Regards!

Galion, Ohio
Reviewed 27 December 2016

My experience at this hotel was exceptional as usual. The staff is exceptional. Namely, Victor, Lindsay, Mauricio, Mauro and Erendira. Along with Ismael, Francisco, Yaesili and the entertainment director Elie. I have never felt more welcomed and warmed than by the great staff at the Hotel Yalmacan. Having stayed here a half dozen times it is the secret paradise than...

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3Thank aryetter
Yalmakan_Cancun, Public Relations Manager at Hotel Yalmakan, responded to this review

Aryetter, Thank you thank you for your lovely words, it makes us very happy to hear that our guest had a pleasent stay. We are currently working very hard to improve our service and we hope to have you back really son. Regards and thank you again!!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel in Cancun, just on the beach, between the turquoise waters of the Mexican Caribbean and Nichtupe lagoon. Offering a variety of restaurants and bars, it's unbeatable for enjoying the beaches and natural surroundings. ... more   less 

Additional Information about Hotel Yalmakan

Address: Blvd Kukulcan Km 19.5, Zona Hotelera, Cancun 77500, Mexico (Formerly BelleVue Beach Paradise)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $212 - $545 (Based on Average Rates for a Standard Room)
Number of rooms: 165
Reservation Options:
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Also Known As:
Bellevue Beach Paradise Hotel Cancun
Hotetur Beach Paradise Cancun
Beach Paradise Cancun
Hotetur Beach Resort
Hotetur Cancun
Hotel Style:
#57 Top resorts Hotel in Cancun
#71 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Yalmakan staff and other travellers.
127 questions
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Galion, Ohio

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Questions? Get answers from Hotel Yalmakan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles 621yeseniac, 15 Feb 2017 | Read review
“You definitely want an ocean view. Lagoon is cool, however the ocean is what you want with surf sounds at night.”
 of 5 bubbles cherylh392, 13 Feb 2017 | Read review
“ocean view is perfect”
 of 5 bubbles JuanPiloto, 13 Feb 2017 | Read review
“The elevators are slow, so if you frequent your room, take a lower floor.”
  • View from Lobby
 of 5 bubbles ShyoneChicago, 9 Feb 2017 | Read review
“Ask for a renovated room, preferably in Tower "C" . The view of either the lagoon side or sea side at sunrise and sunset are amazing”
 of 5 bubbles mysportsbands, 23 Jan 2017 | Read review
5 of 5