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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,459 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Cancun Resort & Villas
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Showing 4,810: English reviews
Oakwood, Georgia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2014

My wife and I just celebrated our birthday in Cancun Mexico and we stayed at the Omni Cancun Hotel & Villas. Cancun is a great vacation destination but staying at the Omni was the highlight of our vacation. The service there was impeccable. The food was good, drinks delecious and entertainment enjoyable.

Helpful?
3 Thank Spurge1999
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Spurge 1999: Thank you very much for your kind review. I really appreciate your comments and I am very glad to learn that your wife's and your's birthday celebration was totally an enjoyable experience. I hope we can welcome you back soon at this your new home in Cancun. Come back and visit us anytime. My best regards, Michel... More 

Richardson, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2014

Our stay at Omni Cancun Hotel & Villas in one word.......amazing!!!! From the time we arrived until the time we checked out, everyone was friendly, helpful, and made us feel like we were the most important guests on the property. Because we were there to celebrate my husbands 50th birthday, I asked if there was a possibility of getting a... More 

Helpful?
5 Thank lmckinney2014
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear LMackinney2014: Thank you for letting us host your husband's 50th birthday. We all were very happy to be part as OMNI Cancun Resort, of this special occasion. I am delighted to learn that you and your husband had a great experience at the Resort. I will also share your comments with my colleagues, and service staff. Your review will... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2014 via mobile

Had a great time for the 8 nights I stayed in August. I do not recommend this hotel to couples as there are children everywhere. This hotel is great as a family. Quick notes: Rooms - the marble floors throughout are a little annoying with water and sand that always follows coming up from the beach. The bed was somewhat... More 

Helpful?
Thank Gary A
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Gary A: Thank you very much for taking the time to let us know about your recent stay at the OMNI Cancun Resort and Villas. I am very happy to learn that you enjoyed our facilities as well as our service options. I will be sharing all your kind comments and also your observations with our staff in order... More 

anaheim, United States
1 review
Reviewed 6 October 2014

The beach was wonderful. The restaurants were great. The nightly entertainment was great. The gym did not have much equipment. The staff was great. Especially Jose Martiniano, working in La Paloma Restaurant and the lobby bar. Very friendly and smart. Also Jorge Lagunas, in La Paloma.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Ericdamaris L
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Ericdamaris L: Thank you very much for your kind review and observations regarding your recent stay at the OMNI Resort & Villas. I am glad to learn to learn that we met all your expectations and I will share your comments specially with Jose Martiniano at the Pina Colada and the team of Lobby Bar. They will be very... More 

Springfield, Illinois
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 October 2014

Omni Cancun, you’ve truly outdone yourself this time! My husband and I came down at the end of September for a week, and I’ve never felt more at home. When we were greeted by name at the door and welcomed home, that set the tone. We are vacation club members and this was our fourth trip to the Omni Cancun,... More 

Helpful?
2 Thank Jescjo16
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Jescjo 16: Thank you very much for sharing with such detailed explanation in regards to your recent stay at the OMNI Cancun Resort & Villas. I am so glad to learn that you and your husband really enjoyed your days off at the resort. I will definitely share your kind words with Lorena, Oscar Silvia and Jose Martiniano, and... More 

League City, Texas
2 reviews
Reviewed 5 October 2014

This was the perfect vacation for us!!! Being in the hotel business, we tend to be a little more critical. That being said, the staff was AWESOME!!! Unfortunately, we only remember Consuelo because she was our server everyday at the beach. She was absolutely the perfect example of service and hospitality!!! In addition to that, we enjoyed a very clean... More 

Helpful?
Thank Carrie R
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Carrie R: Thank you very much for taking part of your valuable time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am so happy to learn that you and your family really enjoyed your days off at OMNI. I also noticed we share the same passion about Hotel businesses, and makes... More 

New Orleans, United States
1 review
Reviewed 4 October 2014

Nice hotel. staff needs to be more attentive. The inclusive package is horrible. you have to use the "inclusive package" for minimum 3 CONSECUTIVE days! We wanted to explore cancun...not get stuck in hotel eating and drinking all day. Also, you have to buy THEIR coupon if you want to eat or drink ANYWHERE in the hotel. they do not... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sydney G
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Syney G: Thank you for taking your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am sorry to learn that we did not match your expectations. I have noticed that you decide not to purchase the All Inclusive Package. I can respectfully tell you that our All Inclusive is a... More 

1 review
Reviewed 4 October 2014

This was my 1st stay at Omni Cancun 9/15-20. I took a solo trip...this was one of thee best vacays I've ever had! The staff was polite, intuitive, and timely. Staff never encouraged or seemed eager for tips. My room was wonderful as it was on the West side so it was peaceful and allowed me a little extra time... More 

Helpful?
Thank forevrdancing
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Forevrdancing: Thank you very much for letting us about your recent stay at the OMNI Cancun Resort & Villas. I am glad you enjoyed our facilities and services and specially because now OMNI for sure will be your preferred resort in Cancun. I hope you can come back and visit us soon! We will be very happy to welcome... More 

Allegany
1 review
Reviewed 3 October 2014

This being our 15th stay at the Omni, we continue to enjoy how the entire staff treats us like family. We have never had a bad experience at this hotel. The hotel is kept in excellent condition, inside and out. The location is just superb.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Edward A
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Edward A: Thank you for being such a loyal customer! We are so glad to learn that you enjoyed your last stay at the OMNI Cancun Resort & Villas. I am really proud knowing that you felt sense of family you while in the Resort. We also had a great time welcoming you once more time. Come back soon!!... More 

Tampa, Florida
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 October 2014

I always do my homework and read up on places I am interested in staying. I make sure to look at more than just one website as well. However, after reading the mixed reviews about the Omni on TripAdvisor...I was expecting just a so-so experience. We had booked a great deal so I wasn't worried if it wasn't amazing. It... More 

Helpful?
1 Thank twinklehead
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Twinklehead: Thank you very much for lifting our spirit with your great review, regarding your recent stay at the OMNI Cancun Resort & Villas. We are so happy to learn that we exceed all your family expectations!. We are so honored!. Happy also to know that you enjoy our turtle protection program. It is turtle season right know, and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $387 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, BookIt.com, Odigeo and Jetsetter so you can book your Omni Cancun Resort & Villas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#31 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#36 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Omni Cancun Resort & Villas staff and other travellers.
255 questions
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Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel has rooms both facing the ocean and the bay so specify if you want one or the other.”
 of 5 bubbles amya983, 30 Nov 2016 | Read review
“Choose a highroom, with an ocean view!”
  • View from our room
 of 5 bubbles SMartin992, 30 Nov 2016 | Read review
“The rooms on the south side are just as great as the Villas. The higher level rooms are a little more quiet as the bottom rooms”
 of 5 bubbles lpereyra04, 28 Nov 2016 | Read review
“The ocean view is the best , but we did not care and took lagoon view.”
 of 5 bubbles , 27 Nov 2016 | Read review
“Ocean view rooms cost a little more but the view is worth it.”
  • Ocean & pool view from hotel room
 of 5 bubbles avj25007, 25 Nov 2016 | Read review
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