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03/12/2017 04/12/2017
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    Casa Maya Cancun

    Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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    03/12/2017 04/12/2017
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    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$132/night.

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    US$139
    US$97
    SAVE US$42
    US$128
    US$139
    Traveller (1124)
    Room & Suite (490)
    Pool & Beach (343)
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    Overview
    • Excellent27%
    • Very good45%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “hotel zone” (94 reviews)
    “recommend casa” (13 reviews)
    “murphy bed” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,406)
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    1 - 5 of 904 reviews

    Reviewed 1 week ago

    Casa Maya is conveniently located on the beach. Right in front of the Bahía de Mujeres. Beach is very spacious. One can walk back and forth to death to be healthy. A lot of unhealthy tourists are doing it. Pros: ocean is very calm in...More

    Thank TrottingTheGlobe5
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 1 week ago

    Dear TrottingTheGlobe5: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and the incredible views from our rooms. Also knowing that our hard work to give an excellent service and food made you stay more pleasant. Thank you...More

    Reviewed 2 weeks ago via mobile

    Original room didn't have a view of the Caribbean and after expressing my disappointment, I was relocated to better room with a fantastic view (unfortunately there was no balcony and the view was lessened by the salt sprayed window). Wonderful buffet breakfast and facilities complete...More

    Thank Scott M
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear Scott M: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and the incredible views from our rooms. Also knowing that our hard work to give an excellent service and food made you stay more pleasant. Thank...More

    Reviewed 3 weeks ago

    Was lucky enough to be a guest in the Elite time-share section. Rooms were newly upgraded and nicely decorated. Very expansive beach and lots of chairs & umbrellas, both on the beach and at the 2 pools. Good entertainment staff: stretching, water aerobics, bingo, volleyball,...More

    Thank Annie K
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear Annie K: Thank you for being our guest during your last vacations in the Elite section and taking the time to share your experience. We are pleased to know that you enjoyed you stay at the hotel also we are happy to hear that...More

    Reviewed 17 October 2017

    I stayed at Casa Maya from August 12-19, 2017 as a guest of my brother, who owns a timeshare there. It wasn’t what we thought we were getting. My brother brought property at Casa Maya in 2015 and was given a bonus to invite family...More

    Thank Tarlisha C
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 18 October 2017

    Dear Tarlisha C: We are sorry that we couldn’t fulfill your expectations and you can be sure that all of your comments will be evaluate to take the necessary actions to improve the service. However let me comment you that we were already currently remodeling...More

    Reviewed 11 October 2017 via mobile

    I had a pleasant stay at this hotel, however the place is old. This is one of the oldest hotels in Cancun. Doesn’t have too much amenities. Staff is friendly. The beach is very nice. I stayed at one of the suites and it had...More

    1  Thank Javier C
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 11 October 2017

    Dear javier C: Thank you for being our guest during your recent vacations. We are glad to hear that you like the view and de facilities to the hotel. It will be an honor to have you as our guest during your next visit and...More

    Hotel Riu Palace Peninsula
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$109 - US$296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Spa Hotel in Cancun
    • #52 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 370
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Splitty, Hotels.com, Agoda, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Casa Maya Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Casa Maya Cancun Hotel Cancun ,
    • Casa Maya Hotel Cancun ,
    • Hotel Casa Maya Cancun ,
    • Cancun Casa Maya ,
    • Imperial Fiesta Club Hotel Casa Maya
    Add Photo Photos
    Traveller (1124)
    Room & Suite (490)
    Pool & Beach (343)
    Dining (79)
    Hotel & Grounds (627)
    Bathroom (24)
    Family and Play Areas (7)
    Business Centre & Event Rooms (1)
    Nearby
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    4,494 reviews
    2.93 km away
     
    Hotel Riu Palace Peninsula
    5,296 reviews
    .84 km away
     
    The Royal Cancun All Suites Resort
    2,394 reviews
    .49 km away
     
    Occidental Costa Cancun
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    cirovladimir
    6 November 2017|
    Answer
    Response from Javier C | Reviewed this property |
    Hola Ciro, en efecto la alberca si cuenta con calefacción e iluminación. Es muy amplia y con excelente mantenimiento. Estoy seguro te gustará. Buen viaje y que disfrutes la estadía.
    0
    Votes
    Room Tips
    "There are rooms with ocean view and a balcony, there are rooms with partial ocean view. It depends on price."
    Read review
    "Pick the Elite option ONLY!!"
    Read review
    "The rooms have refrigerators, and Cancun has a Costco. We picked up snacks for the entire trip- not to say..."
    Read review
    "Ask for a renovated room"
    Read review
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