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Crown Paradise Club Cancun

Blvd. Kukulkan 18.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
29 people are viewing this hotel
Official Hotel
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Free cancellation until 25/10/21
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Free cancellation until 20/10/21
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Free cancellation until 24/10/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (11432)
Panoramas (115)
Pool & Beach (2330)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crown Paradise Club Cancun
Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#50 of 263 hotels in Cancun
Travellers' Choice
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Head massage
24-hour security
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Interconnected rooms available
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
VIP room facilities
Bottled water
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, Spanish
14460Reviews2821Q+A100Room tips
Traveller rating
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Traveller safety
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Popular mentions
gssnider wrote a review Today
Lexington, North Carolina7 contributions1 helpful vote
We visited Crown Paradise for summer vacation with family This was our first trip to Cancun and it did not disappoint. Rafael and Alexander took great care of us all week and we will definitely be back! This place, the food, and staff were fantastic!
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Date of stay: July 2021Trip type: Travelled with family
Cathy E wrote a review Yesterday
10 contributions1 helpful vote
After staying in Playa Del Carmen for a week, our return flight home was canceled. This hotel was one of the few availabe for 2 nights for 6of us.The rooms are very old, smelled bad and very uncomfortable beds.
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Review collected in partnership with this hotel
Date of stay: July 2021
Sleep Quality
1 Helpful vote
dks917 wrote a review 21 Jul
1 contribution1 helpful vote
Staff and service exceptional. Pool area should be cleaned faster during the day when guest leave food plates/glasses around. Birds attack left overs and then poop everywhere. Buffett should have Burgers/pizza and other kids foods. Also main food could be more seasoned and varied. It felt that it was rushed and not prepared with love.
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Review collected in partnership with this hotel
Date of stay: July 2021
Sleep Quality
1 Helpful vote
AlmaTorresT585 wrote a review 21 Jul
Perth Amboy, New Jersey1 contribution3 helpful votes
I spend 1 week in this resort and it was a totally disappointment. They called themselves all inclusive but yet they charge for room service. They don't attend the phone when I tried to call reception. Impossible to schedule appointments for restaurants. Beach is not well maintained without mentioning that they don't provide umbrellas. Rooms were smelly and sheets and blankets were damp. There was a leakage in my room's sealing on the bathroom and another in the bedroom. The floor was floated and I had to clean it myself because they never answer the phone. The line for the buffet was ridiculous long. Drinks were water down and food was too grease and salty. I would never come back not recommend this place to anyone.
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Review collected in partnership with this hotel
Date of stay: July 2021
Sleep Quality
2 Helpful votes
Steven K wrote a review 21 Jul
4 contributions1 helpful vote
We stayed in the honeymoon suite, and it was beautiful! The views of the ocean were unbeatable, and having a private balcony with a jacuzzi, tables to eat, and a hammock to relax was great! The food at the buffet was good, but the restaurants are where it’s at! Just call the morning of to make a reservation. Jose at Sans Souci and Rey at Wayne’s Boots were great servers. Know their stuff, including the best time for a picture with the ocean behind us. Jesus up front was not only pleasant, but it seemed genuine too. He was very enthusiastic when it came to helping us, was very friendly, and was a hard worker. But like I said, he was genuinely happy to help us. Lastly, I want to give a huge shout out to the woman who cleaned our room the entire stay, Esther. She did an amazing job taking care of our room, making sure it was clean and comfortable for us when we came back from our excursions. Sure this is pretty typical you might think, but Esther went ABOVE AND BEYOND. Every day she took extra time time to leave a little decoration for us to make the trip feel that much more special. One day we came in to our room to find swans made of towels, made into a heart shape- like little love birds, left on our bed. Another day she made a big heart out of the towels and sprinkled rose petals all over our bed. We truly appreciated her hard work and were sad we didn’t get to thank her in person the day we left (must’ve been her day off). Like Jesus, she seems genuine. Everyone mentioned in this review truly made our stay special, and they all deserve to be recognized! The staff overall was very pleasant. Thank you!
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
US$151 - US$326 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Crown Paradise Club Cancun
Which popular attractions are close to Crown Paradise Club Cancun?
Nearby attractions include Parque Maya Tours (2.0 km), HRoof (4.2 km), and Party Rockers Cancun (2.7 km).
What are some of the property amenities at Crown Paradise Club Cancun?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Crown Paradise Club Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Paradise Club Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crown Paradise Club Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Crown Paradise Club Cancun?
Conveniently located restaurants include Restaurante Umami, KAI, and Restaurante Careyes.
Are there opportunities to exercise at Crown Paradise Club Cancun?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crown Paradise Club Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Paradise Club Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crown Paradise Club Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crown Paradise Club Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (6.3 km).