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Caribbean Princess Resort

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Caribbean Princess Resort
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263 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Hamilton, United Kingdom
Level Contributor
96 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 September 2011

Stayed here twice in the past few years & I found the hotel to be very good. location was perfect with just a short distance to "where it's all happening @". Staff were the best I've ever had @ any hotel, so friendly! Food was ok for a 3* with a good choice everyday:) entertainment was a no no but... More 

Helpful?
1 Thank Scott H
Lady Lake, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2011

The resort is very large. Lots of walking. Food was very good. The restaurant reservation system could use some flexibility. You had to make reservations in advance and if you were on a short vacation it did not allow any wiggle room if you found yourself interested in trying a restaurant, you could not override the system even if there... More 

Helpful?
Thank cglenhar
Kelowna, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2010

The hotel itself is very quaint, it is located along side the Nipuche Lagoon. The food was good, a better variety would have been nice. Staff were very friendly, and went above and beyond to make you happy. Beds weren't very comfortable, but after a long day sightseeing it made no difference. Close to many bus stops. I would stay... More 

Helpful?
Thank volksgirl
Wales Uk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2010

What people must remember is that they are in Cancun NOT the UK, so if you want to eat Fish N Chips then stay in the UK!! The reason I say this is because during our visit we had people who had nothing better to do than critisize about anything and everything about this hotel. Mainly they moaned about the... More 

Helpful?
1 Thank KarenG212
Newfoundland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 April 2010

I stayed at the Caribbean Princess from March 29th-April 5th. I went with my mom and it was her first all inclusive down south adventure. When we arrived at 5am iI wanted to leave right away. It was at best a 1.5 star resort, if you can evn call it a resort. This place needs to be shut down. When... More 

Helpful?
4 Thank lorib18

Travellers are raving about these Cancun hotels

Vancouver, B.C.
1 review
Reviewed 25 March 2010

If you are used to prison food, toilets that don´t always flush, being wake up every morning to the sounds of an old cassette tape of ABBA, personnel that looks friendly -when you tip them $5 every meal, but not so when you don´t- and you are left on your last day of staying without room service, toilet paper, anything... More 

Helpful?
Thank Peneretto
BC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2010

WORST HOTEL EVER!!!! Toilettes dont work, showers only run cold, beds are hard, food is disgusting, hot tub broken, smells of sewage the staff sucks and there are no other quests! Do not book here! I left and went to the Riu Caribie that hotel was amazing and I recommend there instead. Pay the extra and go to a better... More 

Helpful?
2 Thank donttrustthestars
winnipeg, manitoba
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2010

My husband and I stayed at the Caribbean Princess Hotel just this past February and it was fabulous! The food was excellent , the staff are more than ready to help you at any time. The rooms are older looking, but clean. The beds were clean, the toilets flushed with a bit of difficulty but they do the job. If... More 

Helpful?
1 Thank Francy51
Arundel, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 5 March 2010

Stayed at the Caribbean Princess with friends this week and after reading all the bad reviews like many I didn’t really want to go! I’m going to keep this simple, the Caribbean Princess is fine if you’re away with light hearted friends on the booze and want some where cheap to stay. This hotel is NOT GOOD if you’re away... More 

Helpful?
Thank BRH10
Edmonton
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2010

During our stay - Feb 6 to 13, 2010 Hotel old but one can see it had it's place as a top notch Hotel in it's time, lot's of marble. Bad; First part of stay No Hot Water, Which only mattered when the shower worked. Pool Side chairs, and ensuite chairs, Old with several broken. Dock in ill repair, some... More 

Helpful?
Thank RAP367

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
Services
  • Room Service
  • Dry Cleaning

Additional Information about Caribbean Princess Resort

Address: Calle Galeon D9-5 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $128 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Caribbean Princess Resort 3.5*
Number of rooms: 84
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Also Known As:
Caribbean Princess Hotel Cancun
Caribbean Princess Cancun
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Questions & Answers

Questions? Get answers from Caribbean Princess Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room is a room”
 of 5 bubbles bretts336, 9 Nov 2016 | Read review
“some nice poolside rooms”
 of 5 bubbles stanrobinson2014, 26 Feb 2015 | Read review
“Choose 1st floor nearest to the lagoon to maximise views over the pool and the lagoon also”
 of 5 bubbles Rikib004, 23 Jan 2015 | Read review
“We were on the 2nd floor which was perfect!! 😄”
 of 5 bubbles linzic_13, 28 May 2014 | Read review
“Ask for upgrade to platnium.”
 of 5 bubbles cglenhar, 11 May 2011 | Read review
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