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Grand Oasis Sens

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4,594 Reviews from our TripAdvisor Community

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Showing 2,886: English reviews
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Charlottetown, Canada
Reviewed yesterday NEWvia mobile

Beautiful scenery. Food excellent. Wait staff great. The rest sucks. Upgraded to sian kaan. Save your money. This hotel is very dated. Nothing works. In our room the door lock failed twice in 2 days.replaced the card reader after waiting for maintenance for 2 hours the second time. Dead bolt never worked. Toilet had to be flushed a minimum of...

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Helpful?
Thank scott196604
Reviewed yesterday NEWvia mobile

Overall, this hotel was what we were looking for and I had a great time. The beach and pools were amazing. We never had trouble finding a seat, but we did always claim one before going to breakfast (~9 am latest). We did not upgrade, and I didn't feel like I was missing out on anything. There's free wifi in...

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Helpful?
Thank Jessica S
Saskatoon, Canada
Reviewed yesterday NEW

My boyfriend and I and another couple traveled to Cancun from March 16th to 23rd. We stayed at the Grand Oasis Sens and we were not disappointed. Before leaving we had read many bad reviews about the resort and were hesitant about booking. My boyfriend and I, and the couple we were traveling with chose the Sian Ka’an room and...

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Helpful?
Thank shelbyL1234
Washington DC, District of Columbia
Reviewed 2 days ago NEWvia mobile

The food was really good all around - Murdeme Mucho had really good tacos, and the buffet for breakfast were my faves. I def recommend paying for the upgrade (about 80USD a night) - you will get a nicer room and access to the VIP beach club with beds and top shelf liquor. The service at the beach club is...

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Helpful?
1Thank jenandhadley
Reviewed 3 days ago NEW

We had great time without any kids. This is prefect resort for couples or for a group of couples. It was clean, the staff worked hard for us and the food was excellent. The activities at the pool were fun but this is an adult only pool.

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Helpful?
1Thank Tamara E
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Tamara, Thank you for taking the time to share your excellent comments. We are delighted that you enjoyed your stay with us and we hope to welcome you again soon! Kind regards

Sioux Falls, South Dakota
Reviewed 4 days ago NEW

My husband and I booked the Sian Ka'an level at this resort. The benefits were worth the money (free wi fi access code, free room service, access to VIP Lounge Bar and Sian Ka'an Beach Club, upgraded mini bar, and discount at the Sensoria Spa). We had a bali bed reserved for us on the beach for the time we...

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Helpful?
2Thank skbeck
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for your fantastic comments. We are delighted that you had a great time at our resort and that you enjoyed our wide variety of cuisines. We appreciate your kind words towards our team who always aim to make our guests feel right at home. Thank you for choosing us as hosts to your vacation and we...

Reviewed 5 days ago NEWvia mobile

We just visited Cancun this passed week for spring break and stayed at Grand Oasis Sens for 5 days/4nights. We had a blast!! I read reviews on here after I booked and started to worry but it ended up being an awesome trip! The best things about the resort: the great views, excellent service, good drinks, easy access to bars,...

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Helpful?
1Thank Sarah V
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Sarah, Thank you for your comments. We are pleased that you had an awesome time at our resort and that you enjoyed the service and drinks we offer. We strive to provide a superior service experience for every guest and your feedback is very important to us. Thank you for choosing us as hosts to your vacation and we...

Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

Perfect for a vacation that has a little bit of partying but plenty of time for relaxing too. Close enough to the strip to go out at night. The activities are available to you are awesome & well worth the time & money. I would definitely come back.

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Helpful?
1Thank erinmarshall4
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Erin, Thank you for taking the time to share your great comments. We are pleased that you had a fun and relaxing stay with us and look forward to welcoming you again in the very near future! Kind regards

Reviewed 5 days ago NEWvia mobile

Stayed here for 5 nights nights it was all i was expecting and more. Great atmosphere and people. Overall I would tell friends and family to come check out the Oasis Sens because they would not be disappointed.

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Helpful?
1Thank Domenic M
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Domenic, Thank you for your excellent comments. We are delighted that your stay with us went above and beyond your expectations. Thank you for recommending us. We hope to welcome you back again soon! Kind regards

Pickering, Canada
Reviewed 6 days ago NEW

My husband and I traveled to this resort in November/ December 2016. We always have a great time wherever we go. When we arrived we requested an upgrade. We were told there were no upgrades available. We asked about VIP service. We were told this was not possible either. We did get a nice room and it had a lovely...

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Helpful?
1Thank Caroline G
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Caroline, We are so sorry to hear that you had some rough patches during your stay with us and want to assure you that this is not the norm by any means. We hope you can message us with more details so that we can follow up your report. Kind regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $273 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#51 Top resorts Hotel in Cancun
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Sens staff and other travellers.
719 questions
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Edmonton, Canada

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Questions? Get answers from Grand Oasis Sens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“-It is worth it to upgrade to the Sian Ka'an suite -Bring long pants and closed toe shoes for restaurants that require reservations”
 of 5 bubbles shelbyL1234, 25 Mar 2017 | Read review
“We enjoyed the higher floor rooms as they provided the best view of the ocean. We had a corner room on the top floor and the deck was huge.”
 of 5 bubbles skbeck, 22 Mar 2017 | Read review
“Ocean view and I believe the pool rooms are the best.”
 of 5 bubbles F1425CKcarolineg, 20 Mar 2017 | Read review
“Book a room with a plunge pool”
 of 5 bubbles CliftonM1946, 19 Mar 2017 | Read review
“it was loud on any floor. Do not get a room by the back pool! Do not go in the rainy season as this hotel cannot cope with water!”
 of 5 bubbles christinez438, 18 Mar 2017 | Read review
5 of 5