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Occidental Costa Cancun

Bookit.comUS$182*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$355*
US$182*
Great Deal
US$224*
US$188*
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Occidental Costa Cancun
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4,958 Reviews from our TripAdvisor Community

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Showing 3,193: English reviews
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Reviewed yesterday NEW

This is a great place to stay, friendly staff. It was my second time staying here. They do need some improvement in food variety. A lot of pork offered, not enough for those who doe not eat pork. Clean and full bar available. Not too far from the airport.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank MrsSSalvatto
Highlands Ranch, Colorado
Reviewed yesterday NEW

The resort was very relaxing and the staff were friendly. Loved the food variety of the 4 restaurants. My kids loved the 24 hour snack bar and the great snacks there. What a life saver to be able to grab a quick bite! Great value, loved our vacation!

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank Pamela N
Plano, Texas
Reviewed yesterday NEW

There were 10 of us staying here and we all had a fantastic time! It was most enjoyable! We ate at all of the restaurants and had a good experience at all of them! We enjoyed kayaking off the beach, my kids played beach volleyball and we lounged on the beach and enjoyed the tasty adult beverages from the beach...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank Terrence Robert M
Newark, New Jersey
Reviewed 2 days ago NEW

The hotel was nice and clean, the staff spoke English very well. I arrived at about noon I was given a place to change and a bracelet to enjoy the resort while I waited the 3:00 check -in. My issue comes at 3 when after waiting in line I was asked to wait about 10 minutes while they checked the...

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Helpful?
1Thank jewoods99
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear jewoods99: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemí Ramírez. Assistant...

Rock Hill, South Carolina
Reviewed 3 days ago NEW

Very nice clean hotel. Staff was friendly and the bartenders were EXCELLENT. The beach area was nice and clean. Job Cobarr, Juan karloz and Israel Canto was really nice staff. The night shows was really nice. I think I will go back one day

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Helpful?
1Thank Phyllis9865
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear : First of all, and on behalf of Occidental Costa Cancún, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We are very proud to know that we have exceeded all expectations we had regarding our facilities, activities and services. We were motivated to read positive...

Evansville, Indiana
Reviewed 3 days ago NEW

Nice property but beware the time share hawks and per device wifi charges lower the value to average. Had several power blips which isn't a big deal but of some concern if you have electrical devices plugged in and charging. No bad locations on hotel row but location next to Captain Hook party boats means it's a little noisy until...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank S3593HVmaryh
ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review

Dear S3593HVmaryh: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way to prevent it from happening again in the future. We hope to have the opportunity to have her back...

Reviewed 4 days ago NEWvia mobile

The resort is on the smaller side but nice & well kept. Food was alright, except for 24hrs. Staff there are super friendly... had our favorite waiter, Alberto at the buffet ... thank u so much for being so attentive! 1st time in Mexico & definitely will be back!

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Helpful?
1Thank Janet F
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Janet F: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience in our hotel, through this website. Our team of collaborators is very proud of...

Reviewed 4 days ago NEW

I stayed at the Occidental Costa Cancun from 05/15 to 05/19. I bought a lunchbox for my excursion and paid for it 3$, the girl at the reception took cash and was supposed to reflect this in the payment system. However, at the checkout, since she didn't reflect, I had to pay for the lunchbox again. This 3$ isn't a...

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Helpful?
1Thank Aleksandr B
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Aleksandr B: Thank you for taking the time to share your experience with us. All your comments are very valuable to us, as they are our main improvement tool. Thank you for letting us know the inconveniences you had during your stay to take the necessary actions to improve the service, as your comfort and satisfaction is very important...

Elmont, New York
Reviewed 4 days ago NEW

We stayed in Occidental Costa resort all inclusive for 3 nights , excellent place/view and food was delicious. very courteous staff. I will recommend to anyone, it was great. try all restaurants each offers different specialties, breakfast was good too..

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank azkhan1
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear azkhan1: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemí Ramírez. Assistant...

Reviewed 4 days ago NEW

We stayed one week at the Occidental Costa Cancun near the end of April 2017. Neither of us had been to this resort before, but we were simply blown away. Facilities: The grounds were kept clean and everything was well maintained. If there were any problems, they were handled immediately and with care. The pool area and washrooms were very...

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Helpful?
3Thank Adam S
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Adam S: Thank you for highlighting those qualities that allowed us to make your stay an unforgettable experience. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant Manager.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $232 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Travelocity, Hotwire, Barcelo, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
270 questions
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See all questions (270)

Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with an ocean view”
melissamilone, 18 May 2017 | Read review
“Pool side near the stage gets a little noisy because of the shows at night”
Babski65, 16 May 2017 | Read review
“Best rooms are on the upper floors.”
, 13 May 2017 | Read review
“Stay away from the stage where the nightly shows take place!”
lmeve, 12 May 2017 | Read review
“Anything but first floor”
Sheri0517, 7 May 2017 | Read review
5 of 5
Bookit.com
US$182* /night
View Deal
Expedia.comUS$224
Booking.comUS$188
AMOMAUS$355
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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