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01/10/2017 02/10/2017
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    The Royal Islander All Suites Resort

    Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    US$109
    US$106
    SAVE US$3
    US$109
    US$109
    Traveller (1210)
    Room & Suite (427)
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    Overview
    • Excellent59%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “paco's tacos” (39 reviews)
    “royal market” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Islander All Suites Resort
    Special Offer: Get $300 USD in Credits!
    Hotel deals
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,084)
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    1 - 5 of 1,712 reviews

    Reviewed 3 days ago via mobile

    It wasn't nice , you can tell it's an older place . Would need remodeling , especially in lobby area. Also , the hotel next door always has super loud music ! Starting really early ! One night someone decided to play he old ring...More

    1  Thank Janet J
    Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded yesterday

    Dear Janet, Thank you for taking time to post about our resort. We're sorry to learn the quality of your rest was disturbed by other guests. We're conducting an investigation on this subject so we can avoid similar situations in the future. We look forward...More

    Reviewed 6 days ago via mobile

    Working in hospitality management I understand things happen. More over some things can not be resolved in the blink of an eye. However not having realistic answers when a guest reports an issue is unacceptable. Some time the morning of September 17 the TV system...More

    Thank Jim S
    Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 3 days ago

    Dear Jim, Thank you for taking time to post about our resort. Royal Resorts is a company with more than 40 years of experience receiving guests from all over the world. Rest assured the behavior you describe is not encouraged nor promoted by the company...More

    Reviewed 1 week ago

    My family and I loved staying here. It was our first time staying at the Islander but we have stayed at the Royal Sands and also love it. A great place to relax. lots of chaise lounges at pool and on beach. Staff was very...More

    Thank monicamay103
    Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 2 days ago

    Dear Monica, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 1 week ago

    It's like being at home ..... except there is always someone "to take care of you". Food was excellent, service was excellent, rooms are spotless. Can not think of one negative comment. We just relaxed and had fun.More

    Review collected in partnership with this hotel
    Thank suzitravels
    Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 3 days ago

    Dear Suzi: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

    Reviewed 1 week ago

    This was our first visit to a Royal Resort, and we were honestly impressed and plan on returning. We have stayed at other resorts and the Royal resort meets and exceeds all of the other resorts in all ways, but most importantly in cleanliness and...More

    Review collected in partnership with this hotel
    Thank timothyt568
    Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 1 week ago

    Dear Timothy: Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Meeting Rooms
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Outdoor pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$103 - US$284 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Cancun
    • #23 Romantic Hotel in Cancun
    • #28 Spa Hotel in Cancun
    • #31 Top resorts Hotel in Cancun
    • #33 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com, TripOnline SA, Cancelon, Hotwire, Evoline ltd, HotelQuickly and getaroom.com so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Islander Hotel Cancun ,
    • Royal Islander Hotel Cancun
    Add Photo Photos
    Traveller (1210)
    Room & Suite (427)
    Pool & Beach (270)
    Dining (56)
    Hotel & Grounds (663)
    Bathroom (17)
    Family and Play Areas (7)
    Nearby
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    6.68 km away
     
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    2.38 km away
     
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    Ask a question
    Questions & Answers
    franny5
    12 September 2017|
    AnswerShow all 2 answers
    Response from Cristobal G | Property representative |
    Hello, There is a chance you have to switch room on Saturday. I do not have the channel guide right now but there are several tv stations available in english and you don't have to worry since this is a tropical zone but... More
    0
    Votes
    Edward S
    23 August 2017|
    Answer
    Response from Cristobal G | Property representative |
    Hello Edward, We look forward to welcoming you! The Royal Islander does not offer the REFINE All Inclusive Package. The deposit is made so it accounts for your purchases in the resort. This is a no cash resort, meaning... More
    -1
    Votes
    Room Tips
    "Higher the better"
    Read review
    "In our opinion, the penthouses (top floors) have the best views!"
    Read review
    "Time to upgrade."
    Read review
    "Ask for a high floor. Arrive on a Saturday so you don't have to change rooms mid-stay."
    Read review
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