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The Royal Islander All Suites Resort

CancelonUS$110*
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#34 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$166*
US$110*
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US$122*
US$122*
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The Royal Islander All Suites Resort
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1,940 Reviews from our TripAdvisor Community

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Showing 1,611: English reviews
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

I've been staying at the Royal Islander (Royal Resorts) for the better part of 20 years. I am always impressed by the improvements made from year to year. The service we receive at this resort is top notch. Restaurants on site and at other nearby Royal Resorts properties are great. Transportation is provided between all of their resorts in Cancun...

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Helpful?
Thank Tmc48
Saint-Jans-Molenbeek, Belgium
Reviewed 4 days ago NEW

We stayed at this resort for two days and one night. Very nice and clean pool and public areas. Room was very comfortable. Direct beach access and bar in the pool. We loved it. Price - quality is excellent. Good selection of breakfast available. The hotel restaurants offer excellent food and good service. Only remark : the front desk doesn't...

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Helpful?
Thank Christopher1391
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Christopher., Thank you for taking time to post about our resort. We're sharing your comments with our Gues Services Manager so that our service on the front desk may improve. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Toa alta, Puerto Rico
Reviewed 5 days ago NEW

Great location, beautiful views, and great staff excluding timeshare agents they are annoying. close to great restaurants, shopping and amenities. Good for all type of families, groups and relaxing atmosphere

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Helpful?
Thank Lillie V
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Lillie, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Hendersonville, NC
Reviewed 5 days ago NEW

Our week of relaxing on our beachfront veranda viewing the beautiful Caribbean, swimming in the surf, and enjoying some delicious meals, particularly the breakfast buffet, could not have been better. Our maid was always caring and thorough in keeping our villa spotless. Being members, we were not obligated to take the all-inclusive package, so we had the freedom to eat...

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Thank kittsel
Reviewed 1 week ago NEWvia mobile

Ok the long lines to check in is a drag. And once you get your room key it's so easy. I had an amazing ocean front beach unit. I did not get that at first so I asked and margarite took care of that. And I am still impressed. It's huge and I could live in the unit. Two bedrooms...

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Helpful?
Thank Daniel S
Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We'll make sure to personally praise Eduardo for leaving such a nice impression in you. We're glad...

Belo Horizonte, MG
Reviewed 1 week ago

Stayed here, enjoyed the hotel part, but was not at all happy with the restaurant (the taco restaurant) downstairs or management. Maybe it was a simple "mistake," but I wasn't at all excited that they served us meat inside our food (we are vegetarians) and didn't give much of an apology. Comfortable rooms, good showers, but the restaurant royally messed...

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Helpful?
Thank Ryan S
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Ryan, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. It is disappointing to learn about this event and we've shared it with our Food and Beverage Manager to ensure it won't happen again. Please accept a sincere apology...

Freehold, NJ
Reviewed 1 week ago

This was my second time staying at The Royal Islander. The resort is beautiful, and the staff are very attentive. Rooms are a bit outdated but very clean. Beach is beautiful. On site dining is good to very good. Easy to catch the bus to wander down to more shopping and restaurants. Shuttles between resorts only come every 30 minutes,...

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1Thank sbnixie
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Muskego, Wisconsin
Reviewed 1 week ago

The Royal Islander & Royal Resorts always are impressive with the well manicured properties, clean pools and they are always on top of maintenance issues if there is one. The staff is second to NONE. Accommodations are hard to beat. Thanks for a memorable week we are always counting the days till we can get back.

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Helpful?
2Thank Ken B
Cristóbal G, Director of Sales at The Royal Islander All Suites Resort, responded to this review

Dear Ken Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Freehold, New Jersey
Reviewed 1 week ago

We have stayed at this resort before, the only downside is the hill to get to the resort if you are walking. Once you get pass the hill, life is good. Everyone who works at this resort, works to ensure that you have a great time and they will try and grant any wish that you have. This is from...

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Helpful?
Thank Joyce R
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Joyce, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Reviewed 1 week ago

hold the taco party at the resort did not like the taco party off the resort. don't recall being told where the taco party was. Liked that the resort was not all inclusive. Was much quieter than The Sands

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Thank daleg34
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Dale, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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04/06/2017 05/06/2017
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The Royal Caribbean
The Royal Caribbean
#37 of 181 in Cancun
1,951 reviews
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $71 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Vacatia, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#27 Spa Hotel in Cancun
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Islander All Suites Resort staff and other travellers.
149 questions
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See all questions (149)

Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have an ocean view. Some view the ocean and the bay.”
Tmc48, 25 May 2017 | Read review
“Needs new pillows and beds and rooms are dated, but big”
985lilliev, 21 May 2017 | Read review
“All rooms have a beautiful view unlike some other resorts where you may or may not have a good ocean view, a huge bonus knowing you will have a room with a view!”
500kenb, 16 May 2017 | Read review
“Higher up is a better view but if you have children you might want a lower room that walks out to the pool. Elevators are available, as are ramps and pool lifts by request for handicapped to get in and out of the pool. ”
pamelar864, 15 May 2017 | Read review
“Sorry, everything was great. ”
williamlT4523KD, 8 May 2017 | Read review
5 of 5
Cancelon
US$110* /night
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Hotwire.comUS$122
Hotels.comUS$122
TripAdvisorUS$110
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Prices are for 1 room, 2 adults
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