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The Royal Caribbean

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#38 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Caribbean
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1,701 Reviews from our TripAdvisor Community

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Showing 1,331: English reviews
Scarborough
Reviewed yesterday NEW

Great service, the warmest pools and beautiful tropical atmosphere! Spectacular ocean view, sunrise on the Caribbean and sunset on the lagoon. Very spacious beach with umbrellas for shade and very comfortable chaise lounge. Staff always smiling and efficient. As a whole a great vacation resort.

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Helpful?
Thank Gaston L
Overland Park, Kansas
Reviewed yesterday NEW

This is a very clean resort - low key and afordible. They have a great grocery store on property. Happy hour and food at the pool side restaurant is very good. It's also a bargain. We had breakfast one day in the restaurant buffet, it was very good. An older crowd here lends to a relaxing and quiet environment. Also,...

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Helpful?
Thank Stew T
Lake Placid
Reviewed yesterday NEW

The Royal Sands and the Royal Caribbean are part of the Royal Resorts Time Shares and have been consistently well-maintained and updated over the many years of our ownership. The location on the "hotel zone" strip is very convenient to a multitude of excellent restaurants and walking to two upscale malls (Kulkulcan Plaza and La Isla). Don't make the mistake...

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Helpful?
Thank Darlene F
Bedford, TX
Reviewed 2 days ago NEW

The Royal Resorts have always been 5 star in my opinion. The facilities are immaculate and the personnel are friendly and courteous. Water is safe to drink and food is well prepared which is not the case for many properties in the Caribbean.

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Helpful?
Thank Texan70
Bigfork, Montana
Reviewed 2 days ago NEWvia mobile

Thanks to everyone for making our family trip even more special. We stayed in the "F" wing on the 11h floor with soectacular ocean views. Room was spacious and spotless. Mr Hilario helped us on arrival and departure with luggage and was super nice! Drinks at pool bar very reasonably priced. What a pleasure this place has been. Can't wait...

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Helpful?
Thank laura f
Belington, West Virginia
Reviewed 5 days ago NEW

We have visited Cancun twice a year for several years now and finally found the place we want to call our Cancun home. The Room layout is spacious, clean and the views are amazing. The prices at the resort market and restaurants are very reasonable. We love having everything reasonable close by such as the pool/beach, food, laundry, market. Paying...

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Helpful?
Thank Maureen L
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Maureen, Thank you for taking time to post about our resort. We are glad to learn you enjoyed the facilities and ammenities during your visit. It will always be our pleasure to welcome you here at your home away from home. We hope to see you soon! Warm regards.

Port Edwards, Wisconsin
Reviewed 6 days ago NEW

Several family members and a friend of the family vacationed At the Royal Caribbean October 22, 2016 through October 29, 2016. There were 7 of us. We utilized my cousins time share and were able to book two suites. A party of six could squeeze into one suite as there are murphy beds in the living room area. And if...

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Helpful?
Thank cndymiller
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear cndymiller, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We'll make sure to personally praise Patricia, Sam and Suemy for leaving such a nice impression in you. We look forward to welcoming you again during your next visit...

Cedar Rapid
Reviewed 1 week ago

Great resort layout, quieter scene, great service, love the room layout, cleanliness, water pressure in shower a 10+, view from large balcony, convenient grocery store, bus between resorts a plus too!

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Helpful?
1Thank brooka351
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Brooka, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at The Royal Caribbean. We've always took pride on our resort's cleanliness and we're glad to learn you've noticed it during your recent visit. We look forward to welcoming you during your next vacation in Cancun. Warm Regards.

San Francisco
Reviewed 1 week ago

The hotel is perfect. But If you are planning to have a large group be aware of the check out policies. As soon as you check out you need to leave the property. You can not wait for your flight time in the lobby or at the beach! Sometimes you need to change the rooms in the middle of your...

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Helpful?
Thank tucamello
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

South Hadley, Massachusetts
Reviewed 1 week ago

We love going to The Royal Caribbean. This was our 5th trip there. Always clean and great food. We rented a lock off for a few days and then stayed with friends in their time share. It is a shame that it will be sold later in 2018.

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Helpful?
Thank E3198PIdonaldl
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Donald, Thank you for taking time to post about our resort. It seems each visit is more of a charm for you and we thank you for your continued loyalty. We are glad to learn you've enjoyed your visit and we look forward to welcoming you again during the following 5 years and more. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $175 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#30 Spa Hotel in Cancun
#33 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
124 questions
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Green Valley
new jersey
Lake Geneva, wisconsin
27 days ago
Ponte Vedra Beach, Florida

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Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ More than a luxury hotel - spacious home away from home. ”
 of 5 bubbles 792gastonl, 4 Dec 2016 | Read review
“Our room was very clean and comfortable - we had a villa that overlooked the water ocean side view and a very nice patio. Kitchen available to cook meals and save $$$ for going out to dinner. ”
 of 5 bubbles stewt2014, 4 Dec 2016 | Read review
“The kitchens in the full villas are totally equipped with full-size stove, oven, refrig, microwave. But, who wants to cook when there are so many great restaurants within walking distance or a short $5.00 USD cab ride away.”
 of 5 bubbles 540darlenef, 4 Dec 2016 | Read review
“I believe every room has a great view, our's did!”
 of 5 bubbles maureensfamily, 30 Nov 2016 | Read review
“We liked the fact that each room had it's own AC unit and controls. You could keep the bedroom cool for sleeping yet open the sliding glass doors to the patio in the living room and enjoy the breeze with out cooling off the whole villa.”
 of 5 bubbles kentc66, 13 Nov 2016 | Read review
5 of 5
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