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07/05/2017 08/05/2017
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    The Royal Caribbean

    Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$15
    US$132
    US$117
    US$132
    US$132
    Traveller (1153)
    Pool & Beach (438)
    Room & Suite (392)
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    Overview

    • Excellent55%
    • Very good28%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Caribbean
    Special Offer: Cancun Spring Deal
    Hotel deals
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    The Royal Islander All Suites Resort
    1,910 reviews
    #36 of 181 hotels in Cancun
     
    The Westin Resort & Spa Cancun
    3,044 reviews
    #66 of 181 hotels in Cancun
     
    CasaMagna Marriott Cancun Resort
    3,781 reviews
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    The Royal Cancun All Suites Resort
    2,173 reviews
    #26 of 181 hotels in Cancun
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 days ago

    We had a nice one week stay at this resort. I agree with most all of the favorable reviews, cleanliness, great pool, awesome beach, spacious suites with great balcony etc.. all great. I’ll focus here on the not so perfect in my view. Not enough...More

    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Caribbean

    Dear Guest, Thank you for taking time to post about our resort. We always strive to provide our guests with the highest satisfaction levels and we're sorry to learn we did not achieve this goal with you. Mexican regulation demands any bussiness operating with a...More

    Reviewed 2 days ago

    We stayed at the Royal Caribbean Resort in Cancun Mexico April 2017 and had a wonderful time. The resort is well maintained, clean. The beach is Beautiful, again well kept. We had a ocean view room that was Gorgeous that sleeps 6 easy, with TV,...More

    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Caribbean

    Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure to personally praise Miguel Angel,...More

    Reviewed 3 days ago via mobile

    The property is beautiful and in a great location. Antonio Pech at the front desk provided exceptional customer service and made check out easy. Food at the hotel is great and inexpensive. Resort employees are always around to assist with your every need. The suites...More

    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Caribbean

    Dear Sibyl: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure to personally praise Antonio and...More

    Reviewed 3 days ago

    I find it unfortunate that a single item would knock this resort from an "excellent" to "good" but this one rises to that level. Unfortunately, there is no easy fix, but it would be worth the time for the resort to consider. The problem is...More

    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Caribbean

    Dear Guest Thank you for taking time to post about our resort. We always aim to provide our guests with the highests satisfaction levels available and we're sorry to learn we fell short of achieving this goal with you. We are sharing your comments with...More

    Reviewed 4 days ago

    The resort was very nice. The rooms were clean and the food was good. Everything you need is on site. The only con to this property is that it is a time share property and they will try to get you to listen to their...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Caribbean

    Dear Jay, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay and we're sharing your comments with the appropriated channels so that our services may improve. We look forward to welcoming you again soon. Warm...More

    The Royal Islander All Suites Resort
    1,910 reviews
    #36 of 181 hotels in Cancun
     
    The Westin Resort & Spa Cancun
    3,044 reviews
    #66 of 181 hotels in Cancun
     
    CasaMagna Marriott Cancun Resort
    3,781 reviews
    #16 of 181 hotels in Cancun
     
    The Royal Cancun All Suites Resort
    2,173 reviews
    #26 of 181 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Meeting Rooms
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$108 - US$263 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Family Hotel in Cancun
    • #18 Romantic Hotel in Cancun
    • #28 Spa Hotel in Cancun
    • #30 Top resorts Hotel in Cancun
    • #32 On the Beach Hotel in Cancun
    Photos
    Traveller (1153)
    Pool & Beach (438)
    Room & Suite (392)
    Dining (42)
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    Questions & AnswersAsk a question
    Mr L
    Do they or any of their sister resorts have a bedbug problem?
    20 April 2017|
    Answer
    Response from Cristóbal G | Property representative |
    Hello, We haven't had any reports of bedbugs in this or any resort for a while now. Warm Regards.
    0
    Votes
    luannkk
    What is the cost for bottle or can of Beer & frozen drinks such as marqarita & ect? Can you bring your own beverages to the pool or beach?
    12 April 2017|
    Answer
    Response from CubbyCat123 | Reviewed this property |
    I don't remember the cost exactly of a beer or frozen beverage but compared to other places, I didn't recall it as being anything way expensive. I thought it was fairly reasonable. That being said, we generally freeze... More
    0
    Votes
    HappyDiver10
    Do you have a pet friendly option?
    10 April 2017|
    Answer
    Response from Cristóbal G | Property representative |
    Hello, Unfortunately, we do not have a pet friendly option. Warm Regards.
    0
    Votes
    Room Tips
    "Ask for 12th floor, incredible view of Beach and pool"
    Read review
    "See if the air conditioning has been re-done to reduce noise."
    Read review
    "The Villas are very clean and spacious."
    Read review
    "Bring lots of cash to exchange for bus fare and tips. Everyone asks for tips"
    Read review