We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Caribbean

Bookit.comUS$140*
View Deal
#37 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
The Royal Caribbean
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,952 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,541: English reviews
Start your review of The Royal Caribbean
 Click to rate
Philadelphia, Pennsylvania
Reviewed yesterday NEWvia mobile

I really enjoyed my stay. The pools and beach were nice and the staff was friendly. I would go back here. A good place for families. The shuttle to the other resorts and restaurants was a nice perk. Plus the Cancun bus is super convenient.

 Report
Helpful?
Thank JP R
Naples, FL
Reviewed yesterday NEW

We have stayed in the Royal resorts every Dec for the last 6 years. The location is perfect. The best thing is to pre-order groceries from the Royal market. They give you a 10% (i think) discount for pre-ordering online and once you arrive in your room, they will have everything stocked in the fridge for you. The prices are...

 Report
Helpful?
Thank ccsreno
Reviewed 2 days ago NEW

This was my first time visiting Mexico. My parents own a week at the Royal Islander which is right next door. The Royal Carribbean is beautifully maintained, friendly staff, and perfect views. The food was ok (we ate at the Islander 3 nights), but the drinks during happy hour at the pool were fantastic. The poolside entertainment was fun. Shuttles/organization...

 Report
Helpful?
Thank Krista B
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Krista Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Reviewed 3 days ago NEW

This place is relaxing and fun at the same time. Although primarily a family vacation spot, if afford you to enjoy great food, service and drinks at a reasonable price. The views are breathtaking and the surrounding area affords plenty to do.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 839dalef
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Dale, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Mogadore
Reviewed 4 days ago NEW

This is a quiet, /clean, and well taken care of. This is more like staying in an apartment with all amenities. Maid services every day but Sunday. The pool area is kept clean and with a good swim up pool bar. Food is available around pool area. 1 restaurant on site but have 7 more on the other Royal locations....

Review collected in partnership with this hotel
 Report
Helpful?
Thank Patricia G
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Patricia: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Reviewed 4 days ago NEW

This resort was beautiful and located on the perfect beach. The facilities were clean and the staff was very pleasant. The bathrooms were very poorly lit and showers over sprayed on the floor in all the rooms we've been in. Also our check-in time was way longer then it should have been, but we were there for the beach and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Willing2Trip
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Hello and thank you for letting us know about your recent stay with us. Please accept a sincere apology for your check-in process. We appreciate you bringing it to our attention, which gives us the chance to improve future guests' experiences. Nevertheless, we're glad to learn you've enjoyed the rest of your visit and we look forward to welcoming you...

New Orleans, Louisiana
Reviewed 4 days ago NEW

My family and I stayed at the Royal Caribbean during the Mother's Day weekend. The resort itself is beautiful but it could use some updates as it relates to furniture and decor. Check in was fast. However we didn't have the best front desk clerk to check us in. She was very short with her answers and acted as if...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Empressreighn
Sebastian, FL
Reviewed 5 days ago NEW

We have been enjoying Royal Resorts for 22 years! We always know our villa will be immaculate when we arrive. The staff is always friendly, and very helpful. There are restaurants on site, good food, reasonably priced. Beautiful pools, and awesome views of the Caribbean Sea. Royal Resorts are very family-oriented...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jack/Mary S
Cristobal G, Manager at The Royal Caribbean, responded to this review

Dear Jack and Mary, Thanks so much for writing a review about The Royal Caribbean. We love hearing from our members and their vacation experiences. It is our pleasure to be part of your family as you are for us. We thank you for your continued loyalty and we can't wait to have you back on your next visit to...

Boston, Massachusetts
Reviewed 1 week ago via mobile

When we arrived we were greeted by Marce. As Mother's Day was the following day, we asked if there was anything special going on and he told us there is a special Mother's Day breakfast at the sister resort. Great! The whole family gets ready the next morning and the shuttle brings us over. It seems like this amazing Mother's...

 Report
Helpful?
1Thank paokgt
Cristóbal G, Online Community Care Coordinator. at The Royal Caribbean, responded to this review

Dear Paokgt, I hope this letter finds you well. My name is Cristóbal Galindo, representing Royal Resorts. While I was pleased to read that you stayed at our resort, I was disappointed to learn this visit did not fulfill your expectations. We sincerely apologize for not having met your expectations and in order to improve, we would like to know...

Cochrane, Canada
Reviewed 1 week ago

This hotel has it all except for good restaurants. The rooms are large with comfortable beds but a little date on the room furniture. However; we didn't select this hotel for the rooms but the great swimming pools and the beach that is beyond comparison. However, do not plan your meals round the hotel because the cost and quality are...

 Report
Helpful?
Thank John S
Cristóbal G, Online Community Care at The Royal Caribbean, responded to this review

Dear John Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

1,618 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1175)
Viewed
View from Room (139)
Viewed
Pool/Beach Area (277)
Viewed
Hotel & Grounds (182)
Viewed
Room/Suite (99)
Viewed
Family/Play Areas (12)
Viewed
Dining (20)
Viewed
Bathroom (17)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (426)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (423)
Viewed
Aerial Photography (102)
Viewed
Amenities (47)
Viewed
Beach (20)
Viewed
Pool (36)
Viewed
Dining (21)
Viewed
The Hotel (45)
Viewed
Two Bedroom Villa (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (8)
Viewed
Dining (2)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
7.9 km away
Fiesta Americana Villas Cancun
0.2 km away
Emporio Hotel & Suites Cancun
7.6 km away
Krystal Cancun
Krystal Cancun
#69 of 181 in Cancun
4,764 reviews
Show Prices
Show Prices
Show Prices
4.5 km away
The Westin Lagunamar Ocean Resort Villas & Spa
0.2 km away
The Royal Islander All Suites Resort
3.7 km away
The Westin Resort & Spa Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $160 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Orbitz, Hotwire, Booking.com, Expedia, Travelocity, Vacatia, Priceline, TravelUp, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
167 questions
Ask a question
Ponte Vedra Beach, Florida
Green Valley
Lake Geneva, wisconsin
6 months ago
new jersey

See all questions (167)

Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are on bottom floor by beach...all rooms will require lots of walking”
ccsreno, 25 May 2017 | Read review
“ocean front rooms are gorgeous”
kristab120, 24 May 2017 | Read review
“The units can be split with 1 bedroom having a lock door and private entrance so you can have a hotel style bedroom , a suite with 1 bedroom living room with murphy beds and full kitchen, or all. Remember this is owner condos and not a hotel. very good to check out and ways to exchange or rent in.”
patriciag786, 22 May 2017 | Read review
“Update decor”
Empressreighn, 22 May 2017 | Read review
“Stay in the area of room 424, close to beach and pool!!”
Z3844ZXdavidf, 17 May 2017 | Read review
5 of 5
Bookit.com
US$140* /night
View Deal
Vacatia.comUS$195
Hotels.comUS$140
Orbitz.comUS$140
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates