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Hotel Hacienda de Castilla

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Hotel Hacienda de Castilla
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197 Reviews from our TripAdvisor Community

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Showing 72: English reviews
taunton,somerset
Reviewed 30 March 2014

sayed here for 10 nights 18 th march 2014.great place .staff friendly well all bar the chief in reasurant service could be better.stayed in room 303. clean shower poor need too run it for at least 5 mins too get tepid water .four blocks to local bus stop.then 15mins to hotel zone by bus .get the r1 bus .just 10...

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3Thank dkj28
Austin, Texas
Reviewed 15 March 2014

I stayed here for a couple of nights for around $22 U.S a night. Room was large, clean, good A/C, TV. Bed was comfortable, staff was very ice. The property itself is in good shape, the neighborhood is a little shabby, however it's relatively convenient. 10 min walk to El Centro, 15 to the ADO. Lots of cheap restaurants nearby,...

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5Thank vantine8665
Cleveland, Ohio
Reviewed 16 February 2014 via mobile

I booked Expedia's 3-star "hidden hotel" and was booked here. Even though I wanted to stay downtown I was initially concerned because it's not close to anything - restaurants, shops, transportation, etc. I decided to treat it as an adventure and walk as much as possible - 10 minutes to catch the bus, 20 minutes to the Isla Mujeres ferry,...

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6Thank Bette P
Phoenix, Arizona
Reviewed 10 February 2014

This hotel is in Downtown Cancun about 7 miles from the Resort hotel & beaches area. Taxi costs 120 Pesos to beaches but coming back taxis will charge 200 Pesos to leave resort area. You can walk to main road & take the RR-1 (Route 1) bus 9.5 Pesos one way to the Resorts/beaches this same bus will take you...

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6Thank Yoipitydafool67
Calgary, Canada
Reviewed 6 February 2014

This place is probably the best value in Cancun. It's about a 10 minute walk into town but the bus in is just minutes from the hotel door. The staff is kind and speaks very good English. The pool area is beautiful and the restaurant serves up delicious breakfasts with smiling service. The room is a beautiful midrange room for...

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7Thank Nicolas W
Toronto, Canada
Reviewed 17 January 2014

Pro: 1) Friendly staff 2) Free wifi, free computer in the lobby Con: 1) We spent 2 hours on the road to find this hotel. The address appears in Google map is not accurate, we follow the map, but failed to find it. I suggested Expedia list the accurate longitude and latitude. 2) We also use iPad/Android navigation app called...

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2Thank Emily Y
San Jose, California
Reviewed 4 January 2014

Only stayed one night between flights. Friendly staff. Slow, but working and free computers in lobby. Close to ADO bus station for 15 minute walk during the day. Otherwise negotiate a 25 pesos taxi ride from ADO. Slummy area of town. Take a flashlight for night. Just a basic room. Clean and quiet. I opened window to get fresh air...

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6Thank paladin11
San Jose, CA
Reviewed 31 December 2013

I stayed here for one night before my flight out to Cancun. I didn't go back to IBIS where I was disappointed. I chose this as this was the cheapest on Hotels.com. I was welcomed well to the hotel by Tania. The room was also clean and comfortable. The bed was a little rough. The AC worked fine. Soon after...

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5Thank Prav211
Tel Aviv, Israel
Reviewed 11 October 2013

I stay for more then 4 nights here and it was great and fun, also convenient and has great service from the crew especially the guy name aldo for his good english and a lot of knowledge. the room was very clean every day. taxi and bus service is very near. good air conditioner. and good value of the pool...

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8Thank eyal28
Melbourne, Victoria, Australia
Reviewed 9 September 2013

The value for money here is excellent compared to most other hotels in Cancun. Clean room, good TV and air con, and decent wifi. The staff are friendly and helpful. The food at the restaurant is also pretty damn good.

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6Thank Bler2013

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Hotel Hacienda de Castilla

Address: Calle 17 sm. 64 mz. 23 lote 9-14, Cancun 77524, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $28 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda de Castilla 3*
Number of rooms: 43
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda de Castilla staff and other travellers.
8 questions
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Questions? Get answers from Hotel Hacienda de Castilla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to have an uninterrupted wi-fi, take a room close to the reception!”
 of 5 bubbles ljubomirc2013, 31 Dec 2016 | Read review
“The rooms are around an internal quadrant. I would ask for quiet air con....if you don't get it straight away.”
 of 5 bubbles cresdoka, 23 Oct 2016 | Read review
“Good for quick night halt , not for a vacation.All rooms over look the courtyard”
 of 5 bubbles nikrang, 25 Jul 2016 | Read review
“Do not choose any room, run away”
 of 5 bubbles Gringo911, 17 Feb 2016 | Read review
“Only 3 floors, but No elevator....!”
 of 5 bubbles iks_ab_ibble, 31 Jan 2016 | Read review
5 of 5