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    JW Marriott Cancun Resort & Spa

    Blvd. Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
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    29/12/2017 30/12/2017
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    Traveller (3259)
    Pool & Beach (769)
    Room & Suite (673)
    Marriott Cancun Resort
    4,095 reviews
    #14 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
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    Omni Cancun Resort & Villas
    6,202 reviews
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    Sandos Cancun Lifestyle Resort
    4,361 reviews
    #27 of 177 hotels in Cancun
     
    Overview
    • Excellent73%
    • Very good19%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sedona grill” (358 reviews)
    “casa magna” (345 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Cancun Resort & Spa
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    Marriott Cancun Resort
    4,095 reviews
    #14 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,385 reviews
    #13 of 177 hotels in Cancun
     
    Omni Cancun Resort & Villas
    6,202 reviews
    #39 of 177 hotels in Cancun
     
    Sandos Cancun Lifestyle Resort
    4,361 reviews
    #27 of 177 hotels in Cancun
     
    Rooms
    29 Dec30 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,476)
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    1 - 5 of 3,907 reviews

    Reviewed 2 days ago

    We just got back from 8 nights at the JW and let me just say this- you will not go wrong staying here. I did not give it 5 stars for reasons below, but overall there were a lot of pros, some cons. Cons mostly...More

    Thank Lauren H
    Reviewed 2 days ago

    If you are reading this review asking yourself if you should book this hotel vs an all inclusive resort nearby, stop reading and make the reservation. We really enjoyed our 7-night vacation at this JW. We tried all the food options; Sedona Grill, Beach Walk,...More

    Thank palmimp
    Reviewed 3 days ago via mobile

    Stayed here with family in addition to Ritz Carlton Cancun. I would avoid the Ritz and stay here instead anytime. Staff was super friendly and helpful from reception to valet and restaurant attendants. We had to wait for the room at 4pm even if we...More

    Thank sdgirl2011
    Reviewed 3 days ago via mobile

    My husband and I just spent the week here. The staff is so friendly and the hotel is gorgeous. I didn’t like the fact that construction was going on well passed 9pm. It would have been nice to know that it would last that late...More

    Thank wwickens
    Reviewed 3 days ago via mobile

    Hotel is not helpful for guests having a short stay. I was checking in for just 1 night, and was unable to do an early check in. However, the group after me staying for 5 nights was given an early checkin. I have spent over...More

    Thank jt2388
    Response from MarriottCancun, Front Office Manager at JW Marriott Cancun Resort & SpaResponded yesterday

    Dear Jt2388, Thank you for sharing your experience at the JW Marriott Cancun Resort & Spa. I apologize for the several missed opportunities you had at the moment of your arrival. Please know that this is not a usual performance at our hotel and I...More

    Marriott Cancun Resort
    4,095 reviews
    #14 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,385 reviews
    #13 of 177 hotels in Cancun
     
    Omni Cancun Resort & Villas
    6,202 reviews
    #39 of 177 hotels in Cancun
     
    Sandos Cancun Lifestyle Resort
    4,361 reviews
    #27 of 177 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$245 - US$801 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Cancun
    • #10 Top resorts Hotel in Cancun
    • #11 On the Beach Hotel in Cancun
    • #11 Spa Hotel in Cancun
    • #11 Luxury Hotel in Cancun
    • #19 Family Hotel in Cancun
    • #26 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 448
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, West Indies, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your JW Marriott Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Jw Marriott Cancun Hotel Cancun ,
    • Jw Marriott Cancun Resort ,
    • Cancun Marriott
    Add Photo Photos
    Traveller (3259)
    Pool & Beach (769)
    Room & Suite (673)
    Dining (174)
    Hotel & Grounds (1844)
    Bathroom (69)
    Business Centre & Event Rooms (12)
    Family and Play Areas (6)
    Nearby
    Nearby HotelsSee all 177 hotels in Cancun
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    6,202 reviews
    1.57 km away
     
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    .35 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,385 reviews
    .85 km away
     
    Marriott Cancun Resort
    4,095 reviews
    .22 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Kukulcan Plaza
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    Ask a question
    Questions & Answers
    SharieChicago
    9 December 2017|
    Answer
    Response from MarriottCancun | Property representative |
    Dear SharieChicago, Please send us a PM so we can contact you with our concierge email.
    0
    Votes
    SLSRVAI
    9 December 2017|
    Answer
    Response from MarriottCancun | Property representative |
    Dear SLSRVAI, Thank you for contacting us! Because we are a resort, we are flexible regarding dress codes at our outlets. Our suggested attire is a mix of casual/formal, the only outlet where we would advise you to adhere... More
    0
    Votes
    Room Tips
    "All rooms have great view. The higher the floor the better"
    Read review
    "Suites are closest to pool/beach, but no direct access to lobby from 2nd floor rooms"
    Read review
    "Rooms facing the main pools are better."
    Read review
    "Ask for an ocean view, duh."
    Read review
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