Great ambiance, classy feel, perfect sunset view, and upbeat music. Food recommendations were superb and right up our alley after Pedro inquired about our palettes and the delivery and plating of entrees was just as appealing on the eye as the flavors. Would recommend absolutely.
We’ve stayed at Garza Blanca in other locations, so we know how wonderful the experience is at a Tafer resort. The design, accommodations, and amenities are always spectacular, and the same is true of the new Cancun site. Keep in mind, there is still construction going on- it wasn’t significant enough to bother us. Every single meal was consistently delicious- without a doubt, you will be impressed with the quality of food and drinks. There are currently 3 restaurants right on site- 2 more are in progress. However, the staff is what really makes the Garza Blanca experience exceptional. Some who deserve thanks for their exceptional hospitality are: At Bocados: Chef Isai, Erika, Luis Felipe and Javier gave us an amazing dinner experience, including the best steak I’ve ever eaten. Then Ernesto, Alex and Luis nailed it again with strawberries flambe made tableside. Ruben, the manager, did everything to ensure our complete happiness. At the lobby bar: Julio, Diego, Angel, Cecilio, and Felipe amazed us with an endless number of custom cocktail creations and great conversations! It’s wild to see how much “Spanglish” you can speak after a few drinks! At Hiroshi: Karla, Priscila, Zuri, Maria, and Francisco were so lovely, we came back 3 times! At the pools: Benjamin, David, Izmael and Ricardo kept the mezcal flowing and the Baja tacos coming! We will absolutely be back to visit our new friends in Cancun!…
There are options for everyone here. We loved our service with Enrique. He was sweet and attentive to our needs. Very unique options and great portions. All of the food and desserts were absolutely delicious.
Absolutely amazing experience at Dao. Gustavo was our waiter and he took such great care of us. Offered us suggestions, took out time to serve us, and checked in several times to make sure we were having the best experience. He also explained all of our dishes in great detail. He even brought us a special cake since it was our last night. Thanks Gustavo for making our dinner the best it could possibly be!!!
Highly recommend this restaurant. The food is very good and authentic. We ordered Xiao Long Bao, five spices duck, walnut shrimp and sautéed green beans. All of them are very good. Meat is tender and juicy. The waiter, Gustavo, is very friendly. He introduced the menu in details and also gave us very good recommendations. Chef Kwan and Chef Atlas Ho are very friendly as well. They introduced the dishes and asked for feedbacks. It was definitely a perfect experience eating there. I would say this is our favorite restaurant in Garza Blanca!
Dao was phenomenal!!! The food was inventive and delicious- the menu was extensive and the presentation was exquisite. The service exceeded expectations- especially our server, Gustavo (“Gus”). A beautiful experience from start to finish and we highly recommend!
We went to the Dao restaurant at the Garza Blanca hotel. The experience was just amazing. The restaurant is stationed at the top of the rood next to the bar and pool. The food was so unique and authentic. Most of all, our server Gus was the best! He took his time explaining us the menu, recommendations and giving us a delightful experience. Thank you!
The food and services were both very good. Our waiter Enrique was very attentive amd friendly. The reason that I did not give 5 stars cause it was a chaos making reservations. I was not able to make online reservations 2 weeks ahead either because of system issue or they were fully booked. I called the hotel from the States and spoke with someone at Hiroshi to make reservation and was told I was all set. Today I called ahead to ask if I could delay my reservation from 7 to 8pm and was told I could do 8:15pm which was not a problem and I appreciated them being flexible. Once I got there at 8:15pm, it seemd like they did not find my name or room number on their list and they went ahead and put us at sushi bar without asking. We sat there for a while without drinks or menu to look at until our waiter Enrique came and asked if we'd like to switch to the table. We appreciated his top notch services and the great food, the reservation on the other hand need some training and improvement.…
Our family of four spent the week of Thanksgiving at Garza Blanca Cancun!! The resort is beyond beautiful with top notch amenities throughout! Having our Butlers, Enrique and Fernando for all of our needs was an extra special treat! Each morning we were greeted w a good morning text, asking what could they do for us today. The same each evening. This resort is truly top of the line with service and care. Each meal the servers were amazing, my favorite was Raul at the breakfast buffet! The pool deck was filled with great servers (thank you David!!) and the pool butlers were constantly making sure our needs were tended too! Ricardo at the pool bar was always kind, helpful and interested in getting us the best beverage! All of our families needs were met from start to finish! I can't mention all of the amazing staff that assisted us during our stay as everyone there was kind, helpful and smiling! Garza Blanca is our new go to property - thank you for setting the bar so high!!…
One of the best Cancun resorts I've been to. The people are so friendly and the quality food made me so happy. It was the best family trip in being so clean. It is the best resort that I can actively recommend to my friends.