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Carretera a Punta Sam km. 5.2 Mza 9 Lote 3, Cancun 77400 Mexico
5 people have started booking this hotel
Priceline
US$389
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Booking.com
US$610
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Reserve now, pay at stay
Trip.com
US$320
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Free cancellation until 08/12/22
WIOL.comUS$535
Official SiteUS$338
Destinia.comUS$491
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1985)
Room & Suite (165)
Videos (4)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#2 of 270 hotels in Cancun
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Internet
Pool / beach towels
Outdoor pool
Restaurant
Breakfast in the room
Special diet menus
Swimup bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Concierge
Sun umbrellas
Butler service
Doorperson
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Complimentary toiletries
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Spanish
1535Reviews70Q+A100Room tips
Traveller rating
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  • 29
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Most Recent
Sam V wrote a review Nov 2022
Great ambiance, classy feel, perfect sunset view, and upbeat music. Food recommendations were superb and right up our alley after Pedro inquired about our palettes and the delivery and plating of entrees was just as appealing on the eye as the flavors. Would recommend absolutely.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jonna B wrote a review Jan 2022
Teaneck, New Jersey11 contributions5 helpful votes
Hotel's Favourite
We’ve stayed at Garza Blanca in other locations, so we know how wonderful the experience is at a Tafer resort. The design, accommodations, and amenities are always spectacular, and the same is true of the new Cancun site. Keep in mind, there is still construction going on- it wasn’t significant enough to bother us. Every single meal was consistently delicious- without a doubt, you will be impressed with the quality of food and drinks. There are currently 3 restaurants right on site- 2 more are in progress. However, the staff is what really makes the Garza Blanca experience exceptional. Some who deserve thanks for their exceptional hospitality are: At Bocados: Chef Isai, Erika, Luis Felipe and Javier gave us an amazing dinner experience, including the best steak I’ve ever eaten. Then Ernesto, Alex and Luis nailed it again with strawberries flambe made tableside. Ruben, the manager, did everything to ensure our complete happiness. At the lobby bar: Julio, Diego, Angel, Cecilio, and Felipe amazed us with an endless number of custom cocktail creations and great conversations! It’s wild to see how much “Spanglish” you can speak after a few drinks! At Hiroshi: Karla, Priscila, Zuri, Maria, and Francisco were so lovely, we came back 3 times! At the pools: Benjamin, David, Izmael and Ricardo kept the mezcal flowing and the Baja tacos coming! We will absolutely be back to visit our new friends in Cancun!
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Date of stay: January 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancun
Responded 24 Jan 2022
Dear 932jonnab, Thank you for expressing your great satisfaction at the Garza Blanca Cancun and for sharing the details of your stay with us. I am happy to read that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Chef Isai, Erika, Luis Felipe, Javier, Ernesto, Alex, Luis, Ruben, Julio, Diego, Angel, Cecilio, Felipe, Karla, Priscila, Zuri, Maria, Francisco, Benjamin, David, Izmael and Ricardo the team members you mentioned. Kind Regards, Otto Pareto General Manager Garza Blanca Cancun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Poindexter wrote a review Nov 2022
1 contribution
There are options for everyone here. We loved our service with Enrique. He was sweet and attentive to our needs. Very unique options and great portions. All of the food and desserts were absolutely delicious.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tara J wrote a review Nov 2022
3 contributions
Absolutely amazing experience at Dao. Gustavo was our waiter and he took such great care of us. Offered us suggestions, took out time to serve us, and checked in several times to make sure we were having the best experience. He also explained all of our dishes in great detail. He even brought us a special cake since it was our last night. Thanks Gustavo for making our dinner the best it could possibly be!!!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yvonne W. wrote a review Nov 2022
1 contribution
+1
Highly recommend this restaurant. The food is very good and authentic. We ordered Xiao Long Bao, five spices duck, walnut shrimp and sautéed green beans. All of them are very good. Meat is tender and juicy. The waiter, Gustavo, is very friendly. He introduced the menu in details and also gave us very good recommendations. Chef Kwan and Chef Atlas Ho are very friendly as well. They introduced the dishes and asked for feedbacks. It was definitely a perfect experience eating there. I would say this is our favorite restaurant in Garza Blanca!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manuel Gonzalez Martin, General Manager at Garza Blanca Resort & Spa Cancun
Responded yesterday
Dear 959youw, Thank you for expressing your great satisfaction at Dao Restaurant and for sharing the details of your stay with us. I am happy to read that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Gustavo and the team members you mentioned. Kind Regards, Manuel Gonzalez Martin General Manager Garza Blanca Resort & Spa Cancun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle F wrote a review Nov 2022
+1
Dao was phenomenal!!! The food was inventive and delicious- the menu was extensive and the presentation was exquisite. The service exceeded expectations- especially our server, Gustavo (“Gus”). A beautiful experience from start to finish and we highly recommend!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manuel Gonzalez Martin, General Manager at Garza Blanca Resort & Spa Cancun
Responded yesterday
Dear U8301PUmichellef, It is an honor to receive an amazing review from our valued guests and we would like to thank you. We are most delighted to learn that you had a wonderful experience at the Resort and had the opportunity to enjoy all the facilities and services we offered. Also, we have taken a note of your comment and will share it with Gustavo. We thank you on behalf of our team. Best regards, Manuel Gonzalez Martin General Manager Garza Blanca Resort & Spa Cancun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yoel E wrote a review Nov 2022
We went to the Dao restaurant at the Garza Blanca hotel. The experience was just amazing. The restaurant is stationed at the top of the rood next to the bar and pool. The food was so unique and authentic. Most of all, our server Gus was the best! He took his time explaining us the menu, recommendations and giving us a delightful experience. Thank you!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manuel Gonzalez Martin, General Manager at Garza Blanca Resort & Spa Cancun
Responded yesterday
Dear yoele594, Thank you for the eloquent review of Dao Restaurant. It is a passionate team of unparalleled individuals that make us who we are, so we are delighted that we surpassed all your expectations with our vibrant service. I am very thankful for your kind words which I will personally share with Gustavo and the team members you mentioned. On behalf of our Resort team, we look forward to your next visit. Best regards, Manuel Gonzalez Martin General Manager Garza Blanca Resort & Spa Cancun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SarahWang0609 wrote a review Nov 2022
Fairfax, Virginia24 contributions36 helpful votes
The food and services were both very good. Our waiter Enrique was very attentive amd friendly. The reason that I did not give 5 stars cause it was a chaos making reservations. I was not able to make online reservations 2 weeks ahead either because of system issue or they were fully booked. I called the hotel from the States and spoke with someone at Hiroshi to make reservation and was told I was all set. Today I called ahead to ask if I could delay my reservation from 7 to 8pm and was told I could do 8:15pm which was not a problem and I appreciated them being flexible. Once I got there at 8:15pm, it seemd like they did not find my name or room number on their list and they went ahead and put us at sushi bar without asking. We sat there for a while without drinks or menu to look at until our waiter Enrique came and asked if we'd like to switch to the table. We appreciated his top notch services and the great food, the reservation on the other hand need some training and improvement.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manuel Gonzalez Martin, General Manager at Garza Blanca Resort & Spa Cancun
Responded 2 days ago
Dear SarahWang0609, Thank you for the eloquent review of Hiroshi Restaurant. It is a passionate team of unparalleled individuals that make us who we are, so we are delighted that we surpassed all your expectations with our vibrant service. I am very thankful for your kind words which I will personally share with Enrique and the team members you mentioned. On behalf of our (Hotel name) team, we look forward to your next visit. Best regards, Manuel Gonzalez Martin General Manager Garza Blanca Resort & Spa Cancun
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret B wrote a review Nov 2022
1 contribution
Our family of four spent the week of Thanksgiving at Garza Blanca Cancun!! The resort is beyond beautiful with top notch amenities throughout! Having our Butlers, Enrique and Fernando for all of our needs was an extra special treat! Each morning we were greeted w a good morning text, asking what could they do for us today. The same each evening. This resort is truly top of the line with service and care. Each meal the servers were amazing, my favorite was Raul at the breakfast buffet! The pool deck was filled with great servers (thank you David!!) and the pool butlers were constantly making sure our needs were tended too! Ricardo at the pool bar was always kind, helpful and interested in getting us the best beverage! All of our families needs were met from start to finish! I can't mention all of the amazing staff that assisted us during our stay as everyone there was kind, helpful and smiling! Garza Blanca is our new go to property - thank you for setting the bar so high!!
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manuel Gonzalez Martin, General Manager at Garza Blanca Resort & Spa Cancun
Responded 2 days ago
Dear margaretbF371TX, It is an honor to receive an amazing review from our valued guests and we would like to thank you. We are most delighted to learn that you had a wonderful experience at the Resort and had the opportunity to enjoy all the facilities and services we offered. Also, we have taken a note of your comment and will share it with the team. We thank you on behalf of our team. Best regards, Manuel Gonzalez Martin General Manager Garza Blanca Resort & Spa Cancun
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bryan young P wrote a review Nov 2022
One of the best Cancun resorts I've been to. The people are so friendly and the quality food made me so happy. It was the best family trip in being so clean. It is the best resort that I can actively recommend to my friends.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manuel Gonzalez Martin, General Manager at Garza Blanca Resort & Spa Cancun
Responded 3 days ago
Dear bryanyoungp, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Manuel Gonzalez Martin General Manager Garza Blanca Resort & Spa Cancun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$411 - US$672 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
452
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GARZA BLANCA RESORT & SPA CANCUN: UPDATED 2022 Hotel Reviews, Price Comparison and 2,441 Photos (Mexico) - Tripadvisor

Frequently Asked Questions about Garza Blanca Resort & Spa Cancun
Which popular attractions are close to Garza Blanca Resort & Spa Cancun?
Nearby attractions include Capilla de Guadalupe (7.4 km), Rafa Nadal Tennis Centre (4.6 km), and Playa Norte (6.2 km).
What are some of the property amenities at Garza Blanca Resort & Spa Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Garza Blanca Resort & Spa Cancun?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Garza Blanca Resort & Spa Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Garza Blanca Resort & Spa Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Garza Blanca Resort & Spa Cancun?
Conveniently located restaurants include Restaurante Käajal, CAO Modern Mexican Kitchen, and Mumma Rooftop Bar.
Are there opportunities to exercise at Garza Blanca Resort & Spa Cancun?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garza Blanca Resort & Spa Cancun have airport transportation?
Yes, Garza Blanca Resort & Spa Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garza Blanca Resort & Spa Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Garza Blanca Resort & Spa Cancun offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Garza Blanca Resort & Spa Cancun?
The staff speaks multiple languages, including English and Spanish.