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    Marriott Cancun Resort

    Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    Lock in the lowest price from our partners
    US$289
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    Traveller (3238)
    Room & Suite (666)
    Pool & Beach (656)
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    Overview
    • Excellent64%
    • Very good27%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “casa magna” (1,357 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Marriott Cancun Resort
    Special Offer: Receive $50 resort credit
    Hotel packages
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,936)
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    There are newer reviews for Marriott Cancun Resort
    See the most recent reviews

    1,441 - 1,445 of 3,357 reviews

    Reviewed 27 December 2014

    Our party reserved premium ocean front rooms early in 2014. Upon arrival this week, we were all given rooms that were in the lateral wings with what most properties would just call regular ocean views, not ocean front, let alone premium ocean front. Hardly what...More

    15  Thank 8Xtravel
    Response from MarriottCancun, Front Office Manager at Marriott Cancun ResortResponded 31 December 2014

    Thank you very much for posting this comment in TripAdvisor. We offer a variety of types of rooms so guests can choose the one they prefer at time of booking. I am very sorry if there was a misunderstanding in your reservation. We appreciate the...More

    Reviewed 27 December 2014 via mobile

    A favorite hotel in Cancun. Beautiful inside, gorgeous beach views, amazing service. The hallways leading to the rooms are open-air, which provides a wonderful feel. It is connected to the JW Marriott, which is a great hotel also (have stayed at both), but I prefer...More

    Thank aurags
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 27 December 2014

    Dear Aurags, thank you for trusting CasaMagna to host your holidays, we are glad to know that our service have stay consistently, all the staff works hard every day to continue giving an exceptional service. As you said our rooms are spacious and with a...More

    Reviewed 26 December 2014

    Recently stayed at this property December 19-22 and my experience was awesome!! I have stayed here many times when I vacation in Cancun and always have a great experience!! This time it was even better. I must comment on the superior customer service provided by...More

    1  Thank bsamgbane
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 27 December 2014

    Dear Bsamgbane, thank you for trusting us during your holidays! We are always happy to welcome guests like you that more than guest are part of Marriott’s Cancun family. We appreciate your warm comments and we will share them with the team, especially with Juan...More

    Reviewed 24 December 2014 via mobile

    I booked this hotel because of reviews and don't know what the hell I was thinking. First off, everyone was super nice, but that is not what makes the hotel. Mattresses are so uncomfortable, our backs hurt the whole week. All channels are in Spanish...More

    5  Thank R L
    Response from MarriottCancun, Quality Manager at Marriott Cancun ResortResponded 27 December 2014

    Dear RL Thank you for your comment, reviews like this make us work harder to satisfy our guests. About your experience by the pool, our food and beverage staff is already awared and will verify what happened and modify it. I think is important you...More

    Reviewed 22 December 2014

    I visit the Casamagna on business 2-3 times a year. This time will probably be the last. The service from the front desk was appalling, normally I book the cheapest room as required by my work and get upgraded to a nice ocean view room...More

    10  Thank ranger22SG
    Response from MarriottCancun, Front Office Manager at Marriott Cancun ResortResponded 24 December 2014

    Thank you for posting your review in Trip Advisor. I would like to offer you an apology if we do not meet your expectations about your room; 5082 is a standard room with a premier ocean view. Since the Premier Ocean View rooms are our...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$174 - US$635 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Cancun
    • #15 Top resorts Hotel in Cancun
    • #15 Spa Hotel in Cancun
    • #16 Family Hotel in Cancun
    • #16 On the Beach Hotel in Cancun
    • #16 Luxury Hotel in Cancun
    • #20 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 450
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Booking.com, Travelocity, Cancelon, Cheap Tickets, HotelQuickly, Hotwire, TripOnline SA, getaroom.com and Evoline ltd so you can book your Marriott Cancun Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Marriott Casamagna Cancun Hotel Cancun ,
    • Marriott Cancun ,
    • Cancun Marriott
    Add Photo Photos
    Traveller (3238)
    Room & Suite (666)
    Pool & Beach (656)
    Dining (239)
    Hotel & Grounds (1870)
    Bathroom (67)
    Business Centre & Event Rooms (18)
    Family and Play Areas (12)
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    Ask a question
    Questions & Answers
    Nika V
    21 July 2017|
    AnswerShow all 2 answers
    Response from MarriottCancun | Property representative |
    Dear Nika V, Everybody is welcome at our resort, but we mostly cater to couples and families. Nightlife is around 10 minutes away from us.
    0
    Votes
    Room Tips
    "Upper floor corner rooms seemed the best"
    Read review
    "The rooms on the lowe floors outside allow you to be closer to the beach and pool without needing an elevator."
    Read review
    "One side gets morning sun on ocean view balconies & the other gets afternoon sun. If you have a..."
    Read review
    "book at another hotel !!!"
    Read review
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