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Park Royal Cancun

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#57 of 182 Hotels in Cancun
Certificate of Excellence
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Park Royal Cancun
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3,753 Reviews from our TripAdvisor Community

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There are newer reviews for Park Royal Cancun
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Showing 1,553: English reviews
Staten Island
Reviewed 2 October 2008

We stayed there for 7 nights in Presidential Suit. The suit is old furnished, but roomy. We had nice jacuzy on balcony with Cancun view. Perfect location, very clean. To compare to other even more luxury hotels in Cancun, this one has a good beach. Food is good, but nothing spesial, to me it is B-. No enterteiment. But you...

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1Thank GoldinFamily
Virginia
Reviewed 26 September 2008

My husband and I stayed at the Park Royal Piramides from June 20-27. I would have to say that I would probably not go back to Cancun again, and if I did that I probably would try and find somewhere to stay that is a little nicer. Don't get me wrong, Park Royal is ok, but there are definitely nicer...

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5Thank Blondee504
NEW YORK
Reviewed 12 September 2008

The hotel is okay, nothing fancy. They were doing repairs throughout the day. Check -in is at 4pm if you get there early they will hold your bags, but won't allow you in your room. You basically have to look for something to do while you wait. It only has one specialty restaurant and one buffet style. The food was...

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2Thank NETHERLYNN
Edmonton
Reviewed 12 September 2008

First and foremost, I'd like to say that if you are complaining about Park Royal, you will complain about almost anything. It's a 3.5 star hotel... and an incredibly good one at that. My girlfriend and I and another couple (23-33) stayed here from August 24 - Sept 7 and we had a great time. I would recommend this resort...

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Thank Banzai1
Los Angeles
Reviewed 10 September 2008

After reading a few good reviews and a few bad reviews we still booked this hotel because our friends were already locked in. We were not sure what to expect, so we got ready for the worse. And some of our fears were confirmed and some were contradicted. I will start with the good points: 1. The hotel area is...

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5Thank mizara
Maryland
Reviewed 6 August 2008

First of all never book through travelocity, their customer service was horrible. We were extremely unhappy with the hotel and they were not accommodating in fact kept putting us on hold which ran up our phone bill extremely high. We booked three rooms at the Park Royal, including the Presidential Suite which was horrible, not even a couch to sit...

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3Thank l0vable07
San Jose, California
Reviewed 1 August 2008

This hotel is full of outrageous regulations. First and foremost, absolutely NO guests of yours are allowed to be in your ... room. I had a friend over, and they actually had a security guard come upstairs and physically escort us into the hotel lobby. They were not at all lenient about it. another crazy regulation is that the beach...

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5Thank BostonSteve85
Alabama
Reviewed 25 July 2008

My girlfriend & I were in cancun for 5 nites and had a very pleasent stay at the Park Royal. The hotel is a little dated (not a lot of luxury), but very clean and a very nice place for the money. The staff was very friendly and accommodating. The food was a little bland, and not much varity, but...

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4Thank TresHombre
Montreal, Quebec
Reviewed 20 July 2008

Great Hotel, very conveniently located in Cancun, near the Isla Shopping Mal and yet still close to the Flea Market on the street. Good Beach, not great, but the best in that spot. The staff was great for all our stay. My girlfriend has allergies to many foods so she can't eat from the buffet and they made her vustom...

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2Thank js_cooldude
Brookfield, WI
Reviewed 19 July 2008

My husband and I booked a "suite" here in February and I am just now able to write about our terrible experience. To make a long story short (so you can get to other reviews) the place is outdated and dumpy. We tested the buffet when we got there and the food was so horrible. Very little variety...looked like it...

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5Thank cariburbs

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more   less 

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $267 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Hotel Style:
#41 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
#49 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villas are amazing! You can walk right out onto the beach.”
 of 5 bubbles 856kylas, 16 Jan 2017 | Read review
“Request the main tower to avoid the elevator issues mentioned in my review ”
 of 5 bubbles marcomO680MN, 12 Jan 2017 | Read review
“The suite has a Murphy's bed, which is Queen sized and comfortable. Sleeps a family well.”
 of 5 bubbles Dunkste, 10 Jan 2017 | Read review
“Beautiful ocean view room however the beds are very hard. Staff are very helpful and friendly.”
 of 5 bubbles terryhN2612AU, 9 Jan 2017 | Read review
“get rooms in higher floor with a good view”
 of 5 bubbles sumithav2014, 6 Jan 2017 | Read review
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