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Park Royal Cancun

AMOMAUS$214*
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#61 of 181 Hotels in Cancun
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$270*
US$214*
Great Deal
US$227*
US$262*
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Park Royal Cancun
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4,042 Reviews from our TripAdvisor Community

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Showing 1,675: English reviews
Elkhart, Indiana
Reviewed 11 April 2010

I arrived back home today, all too soon. My family and I, six of us in total traveled to Cancun for a week. We stayed at the Park Royal. I had read mixed reviews before I went so I was a little worried. To my suprise they exceeded my families and I's expectations. It was very clean, I was amazed...

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3Thank FunTimes2010
Dallas, Texas
Reviewed 30 March 2010

We booked the Park Royal Cancun All Inclusive resort because it seemed to be a great deal with a nice beach. I thought it would be a small hotel with a tiny mall across the street, but this place had everything we needed! We rarely left the resort. The beach is beautiful and there is parasailing available for about $40....

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3Thank lovetotravellotz
California
Reviewed 20 March 2010

We just had a wonderful week at Park Royal. The people were terrific, food & drinks were great & plentiful. We loved the location & everything about the hotel.

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1Thank CaliQzilla
Virginia
Reviewed 16 March 2010

I truly enjoyed my stay at Park Royal. Everyone is extremely friendly. This was my first time visiting Mexico and I definitely want to go back. The service at the hotel is fantastic. I have never had that kind of service in the U.S. I have provided a very in-depth review of my stay. But I have provided a list...

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6Thank dojx
Buenos Aires
Reviewed 10 March 2010

We really loved the hotel. People are very kind. Compared to some other hotels in Cancun it may seem a little small, but the beach is the best and you have everything you need to spend great holidays. The food is tasty and great drinks. The entertainment program is very complete. Thanks Park Royal!

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1Thank valfahl
Raleigh, North Carolina
Reviewed 8 March 2010

We have been here quite a few times and we love it! What we really like most about it are the staff members. . room attendants, front desk, wait staff ...everyone is wonderful!! The rooms are clean and comfortable and the food is great!

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1Thank VirginiaH4
Philadelphia
Reviewed 7 March 2010

Stay at the Park Royal Cancun on a 4 day weekend gateway with friends. (thanks Apple Vacations). I have been to Cancun 13 times in 4 years and have been to alopt of hotels, this property has now become one of my favorite... Greats service, good food, good beach, good location, attracts young and old. I highly recommend to upgrade...

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3Thank prairways
Reviewed 5 March 2010

My fiance and I originally booked our hotel through a travel agent who placed us at Imperial Las Perlas hotel. The day before our trip, we checked out the reviews on Imperial Las Perlas and were horrified to discover that it had received awful ratings across the board. When we arrived, we decided to pay a little extra and upgrade...

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2Thank MioyoShujaa
Rocky Mtn House
Reviewed 5 March 2010

the three things we liked best were the food, the beach and most of all the people.The staff at this resort go above and beyond in the way they look after you and the resort. There were other things we liked, the location to the mall, the easy bus transportation around town at a cost of 7.5 peso each. Oh...

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2Thank vickishane
nokomis, Illinois
Reviewed 4 March 2010

We recently stayed at the Park Royale in Cancun. My husband and I had a great time. The staff was so accommodating. The resort was very clean and I must say that I am very picky about this. I would love to be back there right now. Loved the ocean view and the beach was great.

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2Thank omalley3

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you'll find it here ... more   less 

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $260 - $938 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, BookIt.com, Priceline, Travelocity, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Hotel Style:
#45 Top resorts Hotel in Cancun
#49 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Cancun staff and other travellers.
157 questions
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Questions? Get answers from Park Royal Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You spend minimal time in your room with the beautiful ocean, pools and activities that are offered.”
Tra4eler, 27 Apr 2017 | Read review
“In order to have any sort of decent room you need to go Presidential or Royal levels.”
isaiahcooper, 19 Apr 2017 | Read review
“Best if you don't have children”
ornellagayoso, 10 Apr 2017 | Read review
“This was the worse experience of my travel history. I have travelled extensively. Sophia was the worse person to deal with. It was so bad that I checked out of the hotel and went to the Westin. The next day manager Jose was no better. If he could not accommodate he could have been more kind. He did not show any customer service, graciousness or concern for me as a customer. I've been a manager and that is not how you treat irate CustomerS. I email d and spoke with the report to insure my stay would not be filled with upgrades, and insufficient accommodations. When I arrived I received a room that was opposite of my request, no ocenview even though I paid for an uograde. Sophia was less than nice, she blew me off and told me to call in the am. My room had two double beds, my wife and I have been married for 24 years, we've never had to sleep in double beds. This was the worse travel experience but in my life. I'm concerned that Royal Holiday has become so large that people don't matter anymote. The sheer disregard for a person like me that spent countless hours trying to insure that my travel is cperience was excellent. I was let down with no compensation or correction of the problem. Not to mention that when I arrived the lights in my room did not work. I'm appalled that I was handled in this manner. I'm not sure where this organization is going but down would be the dire tiom that I see. ”
978juanitad, 5 Apr 2017 | Read review
“Don't get studio.”
X2118RHdannyb, 3 Apr 2017 | Read review
5 of 5
AMOMA
US$214* /night
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Booking.comUS$227
Hotels.comUS$262
HotelsForEveryoneUS$270
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Prices are for 1 room, 2 adults
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