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Park Royal Cancun

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Traveller (2955)
Pool & Beach (696)
Room & Suite (473)
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Overview
  • Excellent42%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“italian restaurant”(278 reviews)
“presidential suite”(140 reviews)
“el mirador”(44 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,901)
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Traveller rating
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All reviewsitalian restaurantpresidential suiteel miradorupper poolmurphy bedla isla mallla verandanachosentertainment staffadult poolmall across the streethot dogsbuffet foodspring breakbeautiful beachlobby barthe wait staff
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1,231 - 1,235 of 1,907 reviews
Reviewed 13 April 2012

My wife and I stayed at the resort the first week of February. We had an absolute blast. Mario the bartender was outstanding!!! Jonathan, part of the entertainment staff was outstanding!!!! Plenty of dacing, volleyball, soccer, and more to keep you busy. We throughly enjoyed...More

Thank Jason G
Response from Monica C, Gerente at Park Royal CancunResponded 9 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

Reviewed 12 April 2012

My wife and I loved the atmosphere, rooms, accomidations, food and especially the entertainment. Paco and his team took us to the best clubs and we felt very safe. We especially loved all the special VIP treatment. We are already booking our trip for next...More

Thank Mike W
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 11 April 2012

Overall had a good stay! Good service, friendly staff. Very clean, ok beds. Pools are ok, bars close a little early (12AM) food was great, the resturant by reservation was awesome very romantic and pretty good food. Beach was fabulous, Lot's of beach chairs no...More

Thank LCRyan
Response from Monica C, Gerente at Park Royal CancunResponded 9 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

Reviewed 10 April 2012

This resort only has two restaurants. One buffet and the other one is a reservation required and children under 12 are not allowed. If you have children under 12, you will be stuck with the buffet restaurant the whole time and the food is not...More

Thank Lavender73
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

Reviewed 9 April 2012

Took the family to Park Royal for spring break. It was clean, quite, and fun. The beach is incredible. Perfect for the family, well away from the craziness of college spring breakers. The food was great but would have liked more choices especially for dinner....More

Thank wflake
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$176 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$176 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2955)
Pool & Beach (696)
Room & Suite (473)
Dining (197)
Family and Play Areas (44)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
iupjul6
18 May 2018|
Answer
Response from Luz del Carmen R | Property representative |
The construction should be finished by no later on June 15th, 2018. Thanks!
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Room Tips
"suites are great"
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"use so caulking around doors and windows they leak badly in rain storms"
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"Need a mini fridge and better beds"
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"The windows in the lower cost stedio rooms do not open and this might keep me from re-visiting this resort. I..."
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