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      Moon Palace Cancun

      21,791 Reviews
      #24 of 175 Hotels in Cancun
      Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
      Hotel website
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      Best prices for your stay
      03/09/2017 04/09/2017
      US$501
      US$425
      View Deal
      SAVE US$76
      US$501
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      US$500
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      Orbitz.comUS$501
      TravelocityUS$501
      Booking.comUS$501
      View all 10 deals
      Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
      All photos (16,561)
      Full view
      Traveller (15546)
      Pool & Beach (3256)
      Room & Suite (2379)
      Overview
      4.5
      21,791 reviews
      • Excellent67%
      • Very good20%
      • Average7%
      • Poor3%
      • Terrible3%
      Travellers talk about
      “sunrise section” (1,030 reviews)
      “flow rider” (815 reviews)
      “nizuc section” (633 reviews)
      Free Internet
      Free Parking
      Breakfast included
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Golf Course
      Dry Cleaning
      Tennis Court
      Kids Club
      Butler Service
      Housekeeping
      Babysitting
      Private Balcony
      4.5 Star Hotel
      All hotel details
      Offers from Moon Palace Cancun
      Offers & Announcements: Endless Paradise Sale 45%
      Hotel deals
      Deals (10)
      3 Sep4 Sep
      |
      1 room, 2 adults, 0 children
      • Double/Twin Deluxe with view All Inclusive AI
        US$501US$425
        View Deal
      • Deluxe Room, Jetted Tub, Resort View - All Inclusive Up to $2500 Resort Credit
        US$501
        View Deal
      • Deluxe Room Resort View with Double Jetted Tub with up to $1,500 Resort Credits - All-Inclusive
        US$500
        View Deal
      View all 10 deals from US$425
      Orbitz.com
      US$501
      Travelocity
      US$501
      Booking.com
      US$501
      Hotels.com
      US$501
      Hotwire.com
      US$501
      travelup.com
      HotelQuickly
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      Write a Review
      Reviews (21,791)
      Traveller rating
      Traveller type
      Time of year
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      1 - 5 of 19,411 reviews

      Reviewed yesterday
      Absolutely amazing holiday

      Really was such a lovely place Booked as a virgin package holiday Our holiday started when we upgraded our virgin flights and from then was a magical holiday Couldn't fault anything at all Stayed in sunrise and easy to get round the hotel Staff more...More

      1  Thank Xsummer82X
      Hotel's Favourite
      Reviewed 1 week ago via mobile
      5th visit to the Moon Palace and it's been great every time!

      My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

      7  Thank 15gizzy15
      Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 1 week ago

      Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

      Reviewed yesterday via mobile
      Heaven on earth - this hotel is paradise

      Wow! If I could write a review of only one word it would be Wow! We spent two weeks just oohing and ahhing, walking round with OMG rolling off our tongues. This is the hotel that keeps on giving. Every corner you turn is a...More

      5  Thank dendenz1
      Reviewed yesterday via mobile
      RECENT FAMILY HOLIDAY Moon Palace NIZUC

      We have taken many holidays in the Caribbean with children's holiday club being a priority. What you see in the brochures are generally exaggerated and not completely accurate, This was not the case with the Moon Palace. We have never experienced a kids club with...More

      3  Thank MKJaffa
      Reviewed yesterday
      Second Time to Moon Palace & It Was a Good Stay

      Pros: -Lots of food options (even for picky eaters) -grounds well maintained -rooms are nice & clean -pools are nice -staff is friendly Cons: -Beach is not Caribbean Blue & is overrun with seaweed. (The hotel can't help this & they do clean up the...More

      1  Thank Liam E
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      About
      Awards & Recognition
      GreenLeadersPlatinum level
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Free Parking
      • Beachfront
      • Free Internet
      • Spa
      • Bar/Lounge
      • Breakfast included
      • Hotel Amenities
      • Room Service
      • Business Centre with Internet Access
      • Free Parking
      • Laundry Service
      • Children Activities (Kid / Family Friendly)
      • Breakfast included
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Tennis Court
      • Spa
      • Hot Tub
      • Golf Course
      • Bar/Lounge
      Details
      • Price range
      • US$312 - US$757 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #7 Romantic Hotel in Cancun
      • #9 Business Hotel in Cancun
      • #13 Family Hotel in Cancun
      • #20 Spa Hotel in Cancun
      • #22 Top resorts Hotel in Cancun
      • #23 Luxury Hotel in Cancun
      • #24 On the Beach Hotel in Cancun
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 2433
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Hotels.com, HotelPower, Travelocity, TravelUp, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Cancun
      • Also Known As
      • Moon Palace Hotel ,
      • Moon Palace Cancun Mexico ,
      • Cancun Moon Palace Resort ,
      • Moon Palace Golf & Spa Resort ,
      • Moon Palace Mexico
      Show More Show Less
      Add Photo Photos
      All photos (16,561)
      Full view
      Traveller (15546)
      Pool & Beach (3256)
      Room & Suite (2379)
      Dining (1483)
      Hotel & Grounds (8618)
      Family and Play Areas (339)
      Business Centre & Event Rooms (153)
      Bathroom (135)
      Nearby
      Nearby HotelsSee all 175 hotels in Cancun
      Hideaway at Royalton Riviera Cancun
      4,131 reviews
      5.27 km away
       
      NIZUC Resort and Spa
      2,295 reviews
      6.35 km away
       
      Secrets The Vine Cancun
      8,671 reviews
      12.85 km away
       
      Club Med Cancun Yucatan
      5,231 reviews
      6.46 km away
       
      Nearby Restaurants
      Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
      110 reviews
      .77 km away
      Manglar Buffet Restautant
      226 reviews
      .73 km away
      Momo
      583 reviews
      .03 km away
      Bugambilias
      163 reviews
      .05 km away
      Nearby Attractions
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      Questions & Answers
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      Room Tips
      "We had garden room sunrise was lovely with hammock on balcony"
      Read review
      "Ask for the highest floor, facing the quiet side, and a king sized bed with 2 rollaways (for a 2 adults and 2..."
      Read review
      "Make sure guest room doors (entry door and balcony/patio) are closed securely so air conditioning will run..."
      Read review
      "Block 88 was very central"
      Read review
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