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06/08/2017 07/08/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    Hotel website
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    US$587
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    Traveller (15233)
    Pool & Beach (3206)
    Room & Suite (2352)
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,020 reviews)
    “flow rider” (803 reviews)
    “nizuc section” (622 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Special Offer: $1500 Resort Credit
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (21,497)
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    1 - 5 of 19,162 reviews

    Reviewed today

    The resort and very nice and good. But when it came to the beach that was ugly. It had a lot of sea weed. We could not use of credits on most of the excursion cause we would had to book way before we came...More

    Review collected in partnership with this hotel
    Thank djy18
    Reviewed today

    We stayed at the Sunrise part of the Moon Palace in July 2017. Because we booked some time ago with Thomas Cook we had access to all the moon palace hotels including the Grand. Our room once we had been relocated closer to the lobby...More

    2  Thank chrisjB620KX
    Reviewed yesterday

    The best holiday we have ever experienced! From the moment you arrive, you are treated like Royalty! We travelled as a family of 4 (2Adults 2 Teens) Check in went smoothly & front desk were very helpful & spoke very good English. Rooms are decorated...More

    6  Thank Darren18370
    Reviewed yesterday

    My husband and I are staying at Moon Palace Sunrise but decided to go over to the Nizuc for dinner at Los Caporales (Mexican) as we heard really great reviews of the restaurant. They certainly did not disappoint! Our waiter was Julio and Yesenia. They...More

    Thank Kerry M
    Reviewed yesterday

    The entertainment staff at the Moon Palace is awesome! Always so friendly and want to ensure you have the best vacation possible. Paty Cortes (at the Sunrise pool) was great. Always tryng to get the guests engaged, very friendly and simply a lot of fun!

    1  Thank Suzanne O
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    Details
    • Price range
    • US$343 - US$781 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (15233)
    Pool & Beach (3206)
    Room & Suite (2352)
    Dining (1438)
    Hotel & Grounds (8430)
    Family and Play Areas (329)
    Business Centre & Event Rooms (152)
    Bathroom (132)
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    Nearby Restaurants
    Manglar Buffet Restautant
    221 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    105 reviews
    .77 km away
    Momo
    565 reviews
    .03 km away
    Bugambilias
    161 reviews
    .05 km away
    Nearby Attractions
    Dolphinaris Cancun
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    7.37 km away
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    Ask a question
    Questions & Answers
    Jid1973
    26 July 2017|
    Answer
    Response from DB76 |
    We have never bothered in 5 trips. 🌞🌴🌞🌴
    0
    Votes
    Ashleyjanestyles
    26 July 2017|
    Answer
    Response from rolandsports |
    Parts are under construction, we did a tour of the site, the lobby and restaurants are great, my kids loved the water park (some not finished yet) but the had a blast as well as the inside kids zone. They wanted to go back... More
    0
    Votes
    Room Tips
    "Stay at the Grand for the ultimate experience"
    Read review
    "Recommend Building 85 1st floor & above. This is quite central to all amenities on the resort"
    Read review
    "My family and I all got rooms with different views and every one had a beautiful view."
    Read review
    "Higher floors, ask to be away from construction"
    Read review
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