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05/11/2017 06/11/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$513/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$425
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,048 reviews)
    “resort credits” (1,846 reviews)
    “nizuc section” (645 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (22,592)
    There are newer reviews for Moon Palace Cancun
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    6,261 - 6,265 of 20,108 reviews

    Reviewed 14 December 2015

    My partner and I spent a week at The Moon Palace near the end of November. The hotel is impressively large with three hotel sites. We stayed at The Sunrise site, the check in went smoothly and we were in our room in next to...More

    Review collected in partnership with this hotel
    1  Thank 122agnesm
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 15 December 2015

    Dear 122agnesm, We at Moon Palace feel so rewarded to read your appraisal. Our team makes every effort to deliver upon the high standards we have set for ourselves; we strive to ensure our guests recognize the services and facilities we provide as offering a...More

    Reviewed 14 December 2015

    We are long time Palace Premier members, with visits to most of the Palace resorts, and a earlier visit (4 years ago) to the Moon. We booked into the Moon Grand, being told that it was nearly complete by the Palace sales people. The Grand...More

    3  Thank DougViages
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 15 December 2015

    Dear DougViages, It is so good to know that overall you had a great time during your stay with us and that all our staff and services were helpful and kind and met all your expectations. It will be a pleasure to welcome you back...More

    Reviewed 13 December 2015

    Because of an affinity for the former Aventura Spa Palace/Hard Rock Riviera Maya we normally vacation there. We decided to try Moon as many of our Premier- Member friends have told us we would really enjoy it. Overall, we did. Proximity to the airport is...More

    1  Thank gamecox80
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 15 December 2015

    Dear Gamecox80, We at Moon Palace strive every day in order to provide the highest level of hospitality and recognition by our guests is the strongest source of motivation for us: please be assured that your notes will be shared with the Team and we...More

    Reviewed 13 December 2015

    The rooms here are superb with a jacuzzi In every room cleaned spotlessly every day and the mini bar replenished daily. The moon palace consists of 3 resorts on a lovely sandy beach and the golf resort which has a very good golf course. There...More

    2  Thank holidaygirlwirral
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 15 December 2015

    Dear Holidaygirlwirral, We are thrilled that the team went above and beyond to ensure that you had a great stay. When these efforts are acknowledged it makes all their hard work worthwhile. There are no words to express our gratitude for your kind review and...More

    Reviewed 13 December 2015

    We just returned from 8 days at the Moon Palace. After a fun but busy vacation with our family at Sunrise in June, we thought the two of us would like the Grand for solitude. It was very peaceful and the rooms are nice but...More

    Review collected in partnership with this hotel
    Thank Brenda P
    Response from JoseMoonPalace, Manager at Moon Palace CancunResponded 15 December 2015

    Dear Brenda P, We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at Moon Palace Golf & Spa Resort. Kind regards, Jose Luis Gonzalez Manager Moon Palace Golf &...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$355 - US$827 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (16122)
    Pool & Beach (3295)
    Room & Suite (2405)
    Dining (1527)
    Hotel & Grounds (9081)
    Family and Play Areas (351)
    Business Centre & Event Rooms (157)
    Bathroom (137)
    Nearby
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    7.40 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Sea/ pool view"
    Read review
    "Oceanfront was BEAUTIFUL."
    Read review
    "block 90 is near the lobby but also decent for pools, recommended"
    Read review
    "Ask for room at the lemon"
    Read review
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