We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/08/2017 08/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Palace Peninsula

    Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    07/08/2017 08/08/2017
    No availability for your dates from these sites
    Traveller (7613)
    Room & Suite (1755)
    Pool & Beach (1253)
    Hotel Riu Palace Las Americas
    6,573 reviews
    #17 of 175 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    4,008 reviews
    #26 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
    Smart Cancun by Oasis
    664 reviews
    #41 of 175 hotels in Cancun
     
    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “adult villas” (51 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Peninsula
    Special Offer: Your first gift: 500 pts
    Hotel deals
    Hotel Riu Palace Las Americas
    6,573 reviews
    #17 of 175 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    4,008 reviews
    #26 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
    Smart Cancun by Oasis
    664 reviews
    #41 of 175 hotels in Cancun
     
    {"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
    Rooms
    7 Aug8 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a5084a8681ba4472918cdd17993d7fc1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2464153,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":8,"year":2017},"checkout":{"day":8,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a5084a8681ba4472918cdd17993d7fc1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Palace Peninsula","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE1MDg0YTg2ODFiYTQ0NzI5MThjZGQxNzk5M2Q3ZmMxIiwiQUlLIjoiNjY4ZmI1NzA1ODljNDVkYmI5MDRlMzhmOWYwODI5YzcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/08/2017", "checkOut": "08/08/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"]},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[]},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,055)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,501 reviews

    Reviewed yesterday via mobile

    My family and I (4 women) are currently staying here -as in right now. This is our second of 5 days and we have encountered an issue in which every-time we try to have dinner at one specific restaurant we are being told that they...More

    1  Thank Shimy s
    Reviewed yesterday via mobile

    Dirty , cheap, low quality and horrible customer service. My kids got so sick from eating the hotel food. Came back home with a bug that put my little one at so much health issues. I lost my best and expensive perfume and it's lotion...More

    Thank angle30
    Reviewed yesterday

    having just arrived back from two amazing weeks with my husband and 18 year old daughter at this hotel I definitely would return again and would recommend this hotel to anyone! From the moment we arrived it felt like a second home, everyone was so...More

    2  Thank Karen O
    Reviewed yesterday

    This was our second visit to the Riu Palace Peninsula- we stayed in June last year and 24th June to 4th July this year. Previously we have stayed in the Riu Cancun (2012) and the Riu Caribe twice in 2013 and 2014. Each time we...More

    1  Thank Mark H
    Reviewed 2 days ago via mobile

    My husband and I came here for 8 days/7 nights. The atmosphere is very good and the food is good. Let's talk about food! Do yourself a favor and try Karma, the steakhouse, tamales and Venecia restaurant. On thrursday, go to the seafood buffet for...More

    1  Thank JZanian
    Hotel Riu Palace Las Americas
    6,573 reviews
    #17 of 175 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    4,008 reviews
    #26 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
    Smart Cancun by Oasis
    664 reviews
    #41 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$270 - US$979 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Business Hotel in Cancun
    • #18 Spa Hotel in Cancun
    • #18 Top resorts Hotel in Cancun
    • #19 Luxury Hotel in Cancun
    • #20 On the Beach Hotel in Cancun
    • #25 Romantic Hotel in Cancun
    • #30 Family Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 562
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, TravelUp, Hotels.com, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Peninsula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    Add Photo Photos
    Traveller (7613)
    Room & Suite (1755)
    Pool & Beach (1253)
    Dining (1105)
    Hotel & Grounds (4294)
    Family and Play Areas (71)
    Bathroom (70)
    Business Centre & Event Rooms (10)
    Nearby
    Real Inn Cancun
    498 reviews
    .60 km away
     
    Maya Caribe Hotel
    202 reviews
    .18 km away
     
    Hotel Riu Caribe
    7,457 reviews
    .29 km away
     
    Casa Maya Cancun
    1,358 reviews
    .83 km away
     
    Nearby Restaurants
    Maki Taco
    105 reviews
    1.37 km away
    Restaurant Rio Nizuc
    54 reviews
    1.10 km away
    Bonanza
    28 reviews
    .40 km away
    La Palapa del Mezcal
    56 reviews
    .36 km away
    Nearby Attractions
    Playa Langosta
    221 reviews
    .99 km away
    Playa Tortugas
    859 reviews
    .34 km away
    Cancun Scuba Center
    587 reviews
    .31 km away
    Coconut Divers
    452 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Johanna D
    21 July 2017|
    Answer
    Response from kellphil |
    The villas are three stories high so you could ask for the top floor but there are no lifts.
    0
    Votes
    Room Tips
    "Higher is better as shows can be noisy and live music ends at midnight"
    Read review
    "I think all rooms are ocean front! We loved room 747 though a bit far from the elevator"
    Read review
    "get higher floor with ocean view"
    Read review
    "Tip the maids for extra water in your room and don't forget the other staff as well."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing