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Hotel Riu Palace Peninsula

5,458 reviews
#24 of 177 Hotels in Cancun
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Traveller (8228)
Room & Suite (1902)
Pool & Beach (1307)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“vip restaurant”(56 reviews)
“adult villas”(54 reviews)
“sports bar”(292 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Riu Palace Peninsula
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Reviews (5,458)Write a Review
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118
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All reviewsvip restaurantadult villassports barcappuccino barspecialty restaurantsjacuzzi on the balconykrystal restaurantbeach partysteaktamalesadults only sectionisla mujeresocean viewdays in advancemain buildingmain buffetliquor dispenser
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1 - 5 of 3,781 reviews
Reviewed yesterday via mobile

This was our first trip to Cancún. We did our research and here we are at the Riu Peninsula. Upon arrival I asked if the have a nicer room for us and we were upgraded, from the 2nd to the 9th floor. The hotel staff...More

1  Thank Damian S
Hotel's Favourite
Reviewed 30 December 2017

This second consecutive December vacation at Riu Palace Peninsula was just as good as the previous. Everything is still beautifully maintained. We cannot say enough about the professionalism & class with which the management & staff conduct their business. The food and service was still...More

18  Thank Lorraine L
Reviewed 2 days ago

nice resort, but won't return! They have the Worst bathrooms and ugliest rooms I've ever stayed in. It's a terrible shame they listened to whoever designed these rooms, because we would love to go back! Ocean views were wonderful, pools were great and the service...More

Thank 317passportready
Reviewed 3 days ago via mobile

Stayed here 2/6-2/13. Have only good things to say. Employees were great, with a few exceptions, can't let a few mess it up. 9th floor view was fantastic. The food was very good, if it wasn't to your taste, keep looking something there will be....More

5  Thank Scott H
Reviewed 3 days ago

This is the 4th Riu Palace I have been to. They have a very cookie cutter formula. Its great if you like the same things over and over again. The food, rooms, hotel are perfect. The pools get real dirty (fast) but the beach makes...More

2  Thank Bob000B
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123456757
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free Internet
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Things to do
Pool
Hot Tub
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$305 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Cancun
#21 Spa Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
#25 Family Hotel in Cancun
#25 Romantic Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
US$305 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Cancun
#21 Spa Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
#25 Family Hotel in Cancun
#25 Romantic Hotel in Cancun
Room types
Family Rooms, Suites
Add Photo Photos
Traveller (8228)
Room & Suite (1902)
Pool & Beach (1307)
Dining (1108)
Amenities (183)
Family and Play Areas (71)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Emma L
16 February 2018|
AnswerShow all 2 answers
Response from Jim R | Reviewed this property |
As I recall, 7:00 AM to 11:00 am
0
Votes
boomer727
16 February 2018|
Answer
Response from guinness40 | Reviewed this property |
I don't think so. We just got back and didn't see anything like that.
0
Votes
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123456344
Room Tips
"our ocean view was perfect"
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"10th Floor view was outstanding"
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"Room 907 provides an excellent ocean view!"
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"Ask for a higher level, ocean view. Beautiful view."
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