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24/09/2017 25/09/2017
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    Hotel Riu Palace Peninsula

    Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Best prices for your stay
    24/09/2017 25/09/2017
    Traveller (7684)
    Room & Suite (1780)
    Pool & Beach (1261)
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “adult villas” (53 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Peninsula
    Special Offer: Your first gift: 500 pts
    Hotel deals
    24 Sep25 Sep
    1 room, 2 adults, 0 children
    Presidente InterContinental Cancun Resort
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    Hotel Riu Caribe
    7,489 reviews
    #45 of 175 hotels in Cancun
    Sunset Marina Resort & Yacht Club
    2,022 reviews
    #30 of 175 hotels in Cancun
    Write a Review
    Reviews (5,120)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Hotel Riu Palace Peninsula
    See the most recent reviews

    11 - 15 of 3,551 reviews

    Reviewed 1 week ago via mobile

    Stayed here for 2 weeks in July, we had booked a junior suite in the adult villas but on arrival got an upgrade to a suite in the villas, it was amazing! Huge room & massive balcony! Air con was great & room was lovely...More

    3  Thank Charley1972
    Reviewed 1 week ago via mobile

    I advise if your African American do no support this hotel. I will never stay here again. The worst experience of my life... $5,000 for 3 beach front villas and I was still treated like trash on the street.. There will be a law suite....More

    1  Thank Vincent B
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace PeninsulaResponded 3 days ago

    Dear guest, Thank you for choosing our hotel in Cancun and for taking the time to share your experience with us. We are disappointed to hear that our customer service failed to live up to your expectations. The ethos of our staff training requires a...More

    Reviewed 1 week ago via mobile

    Located in the Kukulkan Blvd. (2 km. away from the bar-night clubs zone aprox) RIU Palace Peninsula is one of the best hotels I've been in Cancún. (This was my 5th time there) Kind service and delicious food and open bar await for you 24...More

    2  Thank Gus M
    Reviewed 1 week ago

    9th July 2017 to 4th August 2017. Family of 4 Holiday, kids 11 & 13. The hotel is stunning on arrival after recently being renovated. The reception area is constantly busy, its then you realise that all the hotel guests and arrivals and departures all...More

    4  Thank Martyn B
    Reviewed 1 week ago

    We stayed 3 nights at this resort in the adult villa section. Pay extra for these villas, its worth it. Private pool with own towel station and a bar steps away. Of course there is a waiter during pool hours delivering drinks. Beware, there are...More

    1  Thank neko1096
    Presidente InterContinental Cancun Resort
    2,473 reviews
    #14 of 175 hotels in Cancun
    Grand Fiesta Americana Coral Beach Cancun
    4,108 reviews
    #11 of 175 hotels in Cancun
    Hotel Riu Caribe
    7,489 reviews
    #45 of 175 hotels in Cancun
    Sunset Marina Resort & Yacht Club
    2,022 reviews
    #30 of 175 hotels in Cancun
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Beachfront
    • Free Internet
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$248 - US$633 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Cancun
    • #19 Spa Hotel in Cancun
    • #19 Top resorts Hotel in Cancun
    • #20 Luxury Hotel in Cancun
    • #21 On the Beach Hotel in Cancun
    • #25 Romantic Hotel in Cancun
    • #30 Family Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 562
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, RIU Hotels and Resorts, Expedia, Priceline, Hotels.com, Orbitz, TravelUp, Cancelon, Hotwire, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Peninsula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    Add Photo Photos
    Traveller (7684)
    Room & Suite (1780)
    Pool & Beach (1261)
    Dining (1106)
    Hotel & Grounds (4331)
    Family and Play Areas (71)
    Bathroom (70)
    Business Centre & Event Rooms (10)
    Grand Fiesta Americana Coral Beach Cancun
    4,108 reviews
    2.88 km away
    Sunset Marina Resort & Yacht Club
    2,022 reviews
    .20 km away
    Presidente InterContinental Cancun Resort
    2,473 reviews
    1.90 km away
    Hotel Riu Caribe
    7,489 reviews
    .29 km away
    Nearby Restaurants
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    .36 km away
    Nearby Attractions
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    .99 km away
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    .34 km away
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    Coconut Divers
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    .14 km away
    Ask a question
    Questions & Answers
    10 August 2017|
    AnswerShow all 4 answers
    Response from armando h | Reviewed this property |
    it is all included with the riu hotel
    9 August 2017|
    AnswerShow all 2 answers
    Response from Kathleen M | Reviewed this property |
    I emailed the concierge before and had schedules emailed to me. The buffet theme nights: Friday, Sunday, Tuesday are International. Monday is Carribbean, Saturday is Asian, Wednesday is Seafood (gala) and Wednesday is... More
    Darla B
    8 August 2017|
    AnswerShow all 3 answers
    Response from stephen a | Reviewed this property |
    Yes they do have Captain Morgans. Try it with Fanta orange. The drink is called Joker as the tastes like the iced lollipop of the same name. Take of your valuables as I am just back. Read thief's paradise on tripadvisor
    Room Tips
    "if you are a couple you may want to stay in the villa couple only section"
    Read review
    "Corner suites have a much better view for sunsets"
    Read review
    "The higher floors have the best views"
    Read review
    "You don't have to tip, 20 Pesos or a Dollar here and there is a must I think."
    Read review
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