We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sunset Royal Beach Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sunset Royal Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,714 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sunset Royal Beach Resort
See the most recent reviews
Showing 1,711: English reviews
Reviewed 27 February 2015

Gamaliel Puga is the BEST beach server! He made our stay at the Sunset Royal the best experience! By the 2nd day he knew what we were all drinking and was very polite! I would come back again because of him!!

 Report
Helpful?
Thank JECBT05
Vancouver, Canada
Reviewed 26 February 2015

We stayed at the Sunset Royal for 5 days and 4 nights and we enjoyed the service, transportation from our pick from the airport to the hotel, the front desk people, the concierge and restaurant staff. We were given VIP treatment except for the timeshare/membership presentation that came with the package. The presentation which took 5 hrs gave me and...

 Report
Helpful?
1Thank Evar T
Reviewed 25 February 2015 via mobile

We have a time share at the sunset for over 10 years. This time we needed 1 night only. We had Helena Rodriguez at the front desk.she was very helpful ,could speak english. Very plaisant. We had a great time and good food. Gigi Vancouver .2015 feb.

 Report
Helpful?
3Thank Gertrude G
Cleveland, Ohio
Reviewed 25 February 2015

Sunset Royal is located in a great place. Its near some great shopping and nightlife. The beach itself is incredible. You have no problem finding a place at the pool or beach. All staff members are very friendly and helpful. Oscar, was an awesome bellboy. He made our check- in very easy. We got there much earlier than check in...

 Report
Helpful?
Thank Leon E
Suffolk, Virginia
Reviewed 25 February 2015

My husband & I own a timeshare at Royal Sunset and haven't visited since 2007. The resort has made many improvements. The Staff is very friendly and work very hard to make your vacation perfect. Emilia kept our room spotless!! She is the best! I was impressed with the healthy food options. We plan to go back very soon!

 Report
Helpful?
2Thank AngelRoberto
Reviewed 24 February 2015

We have stayed here before and the service was great. This time I was disappointed. We had to go get our drinks anytime we wanted them The wait staff was very subpar, The food was the same thing everyday with no variety. The rooms and view were gorgeous as always.

 Report
Helpful?
1Thank Jazzmont
Shirley, New York
Reviewed 23 February 2015

We had a 2 bedroom suite with excellent views! The rooms were clean and very well maintained. The rooms do need to be updated but all in all we had a wonderful vacation. ALL staff members were amazing, professional and very helpful. Guadalupe was a wonderful waiter who was very efficient and friendly. Oscar was an awesome bellboy who provided...

 Report
Helpful?
4Thank Samanda22
Bothell, Washington
Reviewed 23 February 2015

We had a very good vacation week at the Sunset Royal Cancun Resort where you could start the day , Sunday through Friday, with a wonderful yoga class and teacher (Elizabeth Ramirez) The front desk people were very friendly and they did their best to give us the best accommodations possible for 4 adults and 3 children and to make...

 Report
Helpful?
2Thank Ralda E
Laval, Canada
Reviewed 22 February 2015

We had a very nice vacation in Cancun at the Sunset Royal ! We had a great view from our room, the food was great and we had an amazing service with our concierge Monica :), our waiter Ruben at the Acuario and our mad Valentina Camarista :) Nice guys!

 Report
Helpful?
2Thank NancyMichou
Traverse City, Michigan
Reviewed 20 February 2015

It was a great vacation! We had a large room with jacuzzi and great views of the ocean.The room is very clean and staff is very friendly. Тhe beach is gorgeous. Great food with good service. They have 2 restaurants and big dinner buffet with night' show Especially want to mention the chef Rosa Fuasko does a very good job...

 Report
Helpful?
2Thank Olga W

2,179 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1739)
Viewed
Bathroom (24)
Viewed
Room/Suite (164)
Viewed
Hotel & Grounds (225)
Viewed
Pool/Beach Area (451)
Viewed
Dining (180)
Viewed
Family/Play Areas (38)
Viewed
View from Room (99)
Viewed
Business Centre/Function Rooms (8)
Viewed
0:29
Videos (1)
Viewed
Other (549)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (430)
Viewed
Amenities (36)
Viewed
Beach (38)
Viewed
Elite Room (104)
Viewed
Pool (32)
Viewed
Premier Elite Room (128)
Viewed
Dining (42)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.9 km away
Sunset Marina Resort & Yacht Club
1.3 km away
Krystal Grand Punta Cancun
0.6 km away
Ocean Dream
Ocean Dream
#91 of 182 in Cancun
183 reviews
Show Prices
Show Prices
Show Prices
4.7 km away
Ocean Spa Hotel
Ocean Spa Hotel
#59 of 182 in Cancun
2,486 reviews
0.7 km away
Gran Caribe Resort
Gran Caribe Resort
#30 of 182 in Cancun
7,866 reviews
0.4 km away
Hostel Natura
Hostel Natura
#9 of 121 in Cancun
100 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $250 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotwire, Booking.com, BookIt.com, TravelUp, Despegar.com, Hotels.com, Cheap Tickets, HotelsClick, Jetsetter, Cancelon, getaroom.com and HotelQuickly so you can book your Sunset Royal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel
Hotel Style:
#35 Luxury Hotel in Cancun
#39 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunset Royal Beach Resort staff and other travellers.
114 questions
Ask a question
Arlington, Texas

See all questions (114)

Questions? Get answers from Sunset Royal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from lower floors close to middle of the hotel the band plays all night”
  • Stains on comforter
  • Hair around blow dryer that is definitely not mines :(
  • Dingy gray rough towels
LovelyL1946, 20 Apr 2017 | Read review
“Ocean view have a tiny stand only balcony. Stay away from the elevators if you have an early morning tour to get up for.”
ILuvMX2013, 20 Apr 2017 | Read review
“Awesome Marina view & beautiful sunsets on that side nightly.”
greenlycynthia, 14 Apr 2017 | Read review
“Definately worth the trip!”
cherylemery, 12 Apr 2017 | Read review
“favorite employee Cesar at the Aqua Grill”
EllenS325, 11 Apr 2017 | Read review
5 of 5