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The Royal Cancun All Suites Resort

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#25 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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The Royal Cancun All Suites Resort
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2,029 Reviews from our TripAdvisor Community

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Showing 1,674: English reviews
San Francisco, California
Reviewed 2 days ago NEW

I'll start by saying the REFINE All Inclusive package was what made my trip amazing. Being able to hop between the Royal Cancun and the Royal Sands and a few other restaurants really spiced up the trip and added variety. Royal Cancun is more of a family resort and the beach is smaller and calmer without many waves, while the...

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Helpful?
Thank Eric S
Squamish, Canada
Reviewed 2 days ago NEW

As others have said, the pirate ship tours with loud booming music sailing past the hotel every evening gets old fast; however, the other good things outweighed the pirate ships. Plenty of loungers both by the pools and on the beach meant you never had to wrestle anyone for a spot to park yourself for a day of lounging. Suites...

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Thank FoodieSQ
Chapel Hill
Reviewed 2 days ago NEW

Fabulous place to spend your vacation. The staff is lovely, the grounds are perfectly kept. We have been coming here for 15 years and love every minute of it. The location is wonderful out of the hustle and bustle of the hotel zone. It is peaceful and serene.

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Thank howardr960
Warrenton
Reviewed 4 days ago NEW

we stayed in a 2 bedroom villa, the room shows signs of age, loud AC system, bedding were warned, but the weather was so beautiful that we only use our room for sleeping, so it served it's purpose. Most of the staff were wonderful. (Hector at the La Palapa, Carlos and Patricia, ask for them if you're there visiting) they...

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Thank Sirinann J
Houston, Texas
Reviewed 5 days ago NEW

We spent our second trip at this resort and went for the all-inclusive and loved it. No issues on what or when we ordered. Room service was 20-45 minutes. Lobster was included in one of the meals at no surcharge!!! Everything you asked for from a food perspective was delivered. Check in was amazing with Laura getting us an incredible...

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2Thank Brian K
Reviewed 6 days ago NEWvia mobile

As a family of four, with 2 active and hungry boys of 10 and 7 we couldn't ask for more....snorkeling, kayaking, 2 beautiful pools, varied dining options, a clean and quiet beach, huge room (with 2 bedrooms) and copious pina coladas. A fabulous holiday for everyone! We looked around for other options this year, but found nothing that could top...

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2Thank Poppy S
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Poppy S, Thanks for taking the time to review your stay with us at The Royal Cancun. We couldn't be happier to see that your time spent with us was a great experience. We hope that you and your family were able to making memories that will last you for years to come. We are honored that you would...

Kirkland
Reviewed 1 week ago

We had 3 families from all over the country meeting at the Royal Cancun over the holidays this year. It was a good little stay that got us to the sunshine and met the varying budget requirements. It's an older property, so some things (lobby, carpet) look a bit tired, but others, like the workout room is current. Most of...

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1Thank 786janisr
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear 786janisr, Thanks for taking the time to review your recent stay at The Royal Cancun. We are honored that you chose to stay with us for the Holidays and we're happy to see that your time spent with us was an overall nice experience. We hope that our spacious accommodations, amenities and staff's cordiality will encourage you to return...

Waveland
Reviewed 1 week ago

This is a fantastic beach front resort for families!! Completely clean, safe, friendly staff, great food, and very relaxing. You can relax at the pool or a few steps farther to the beach. The suites are large and very clean.

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1Thank 512colleena
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Colleen, Thank you so much for taking the time to review The Royal Cancun. We appreciate your comments about our clean and spacious accommodations. We're also glad to learn you enjoyed our staff's friendliness and cordiality. We look forward to see you again soon! Best Regards.

Columbia, IL
Reviewed 1 week ago

Spent four nights at the resort. The resort is very clean and well managed. The staff is terrific and there are plenty of staff members. We had a great time. The fitness center is first rate - up to date equipment and knowledgeable staff. Our housekeeper Maurilia Reyes was excellent. The food is good and we loved being on the...

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2Thank mabdns
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Mabdns, Thank you for taking the time to review your recent stay with us. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We strive to maintain our facilities and furniture in the best conditions and we're sorry to learn that we didn't cover your expectations...

Topeka
Reviewed 1 week ago

Consistency of quality over 35 years makes this resort special!!!! We have been coming here since 1981. Wonderful for small children and families. The beach is calm and shallow. The service is wonderful, food is excellent, water is safe!

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2Thank xxxxxcyyyyy
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Member, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we have achieved this goal with you for over 35 years. We thank you for your continued loyalty and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $257 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
269 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 9 and 10 are ocean front.”
 of 5 bubbles FoodieSQ, 16 Jan 2017 | Read review
“New Pots and Pan the non-stick type. Plastic ware instead of glass. Tissues in the bedrooms not just the bathroom”
 of 5 bubbles howardr960, 16 Jan 2017 | Read review
“New beddings and quite AC system (for better sleeping)”
 of 5 bubbles , 14 Jan 2017 | Read review
“Resort views are great as you can always see the water. Water side seem to be the best”
 of 5 bubbles 757briank757, 13 Jan 2017 | Read review
“Pay the little extra for the beachfront. Room 1012 was a GREAT location- roll out onto the sand, and also close to pool, buffet, etc.”
 of 5 bubbles 786janisr, 9 Jan 2017 | Read review
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