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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#26 of 181 Hotels in Cancun
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$376*
US$307*
Great Deal
US$316*
US$376*
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,213 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,829: English reviews
Plainfield, Illinois
Reviewed 7 June 2016

Good location and services Perfect hotel for kids the pools are very clean and the water is warm nice hotel The employees are nice and the resort has plenty of activities for adults and kids are a lot those are complemtary

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Helpful?
Thank 48miltonp
Cristóbal G, Online Community Care Coordinator at The Royal Cancun All Suites Resort, responded to this review

Dear Milton, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Melbourne, Florida, United States
Reviewed 7 June 2016

We last stayed at this resort in 1980. It's been remodeled and updated since then. It has the best beach in Cancun, plenty of water activities right from the beach, and is a 5 minute walk from the ferry to Isla Mujares for a great day trip. It's smaller size gives it a more relaxing feel then the mega resorts...

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Helpful?
Thank Ellen L
Cristóbal G, Online Community Care Coordinator. at The Royal Cancun All Suites Resort, responded to this review

Dear Ellen, Thank you for taking the time to review your stay with us. We're glad to learn you've returned after these years and you found our resort to have improved since your last visit. We're glad to learn you've took advantage of The Royal Cancun's privileged location and we look forward to welcoming you again during your next visit...

San Diego
Reviewed 6 June 2016

It was a nice resort. Very clean with a very friendly staff. The food options were a little limited. We went to the sister resort at The Royal Sands on a couple occasions and the pool, restaurant, and location was much nicer than The Royal Cancun. Overall experience was great for our first trip to Cancun.

Review collected in partnership with this hotel
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Helpful?
Thank vichuynh314
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Vichuynh314, It’s great to hear from you about your stay with us. We couldn’t be happier to see that your time spent with us was a great experience. We hope to have you back again soon. Warm Regards

Colorado Springs, Colorado
Reviewed 6 June 2016

Overall the Royal Cancun resort is a really nice resort. Pros: The price is great for what you get. The size of the resort is perfect for families, it’s not so big that you can’t keep track of your kids, but not so small that you feel over crowded. The location I think was perfect. It’s far enough out of...

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Helpful?
2Thank Kristin R
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Kristin R, Thank you so much for taking the time to review your stay with us. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We apologize if your stay didn't...

Erie, Colorado
Reviewed 5 June 2016

I've been staying at Royal Cancun for 32 years! I love it! The grounds, pools and beach are beautiful. The sand is white and powder soft. The water is clear and you can see the bottom. The ocean is fairly still, more like a lake, perfect for young children. There's a dock that goes out to deeper water where we...

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Helpful?
Thank Karen T
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Karen T, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and...

Reviewed 4 June 2016

Arrived at the resort on Thursday May 26th, 2016...Checked into our hotel with no problems. Tried to upgrade room but had nothing available. escorted to our room by our private Concierge. She let us in our room and was gone. Fair enough, we have been to plenty resorts and know the routine. This resort was very quite..Not busy at all...

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Helpful?
2Thank Teressa S
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Teressa S, Thanks so much for taking the time to give us a review of your stay. One of our goals is to communicate accurately and assertively with our customers. We've made sure that the information regarding the room switching on Saturday is available at our website and at all of our business partners' websites. Our procedure also includes...

Galena
Reviewed 4 June 2016

Excellent value having 4 resorts to visit in the Cancun area. Many options for dinner with the all inclusive option make it a great value. Awesome staff all the way around from housekeeping, front desk, transportation, food service, and beach assistants. Facilities are beautiful, landscaping is lovely, and the beach is perfect!

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Helpful?
Thank denisesU7180GR
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Denise, Thank you for taking time to post about our resort. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All Inclusive Package. We know the TripAdvisor community will appreciate your comments as much as we do. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm...

Calgary, Canada
Reviewed 4 June 2016 via mobile

We stayed here for a week.. We had a 2 bedroom villa, the villa is clean but not the pool of the hotel few times that we dipped in the water and I saw lots of different kinds of crap in the water my son even found a tomato.. The food is ok, nothing fancy. The staff are quite nice....

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Helpful?
Thank Joy A
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Joy A, Thank you for your review. We always appreciate hearing from our guests regarding their stays and any feedback that they may have. We receive so many positive reviews about the cleanliness of our amenities and villas, so we are disappointed to hear your recount of what you experienced. Please know that this is not what our guests...

Fremont
Reviewed 4 June 2016

We've been going to Royal Cancun since 1980 and have gotten to know the staff there over the last 36 years. Many of the staff have worked there as long as we have been going. They love their jobs and go the extra mile to make sure our vacations are a blast!

Review collected in partnership with this hotel
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Helpful?
Thank johnwS4115HQ
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear John, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We thank you for your continued loyalty and...

Pennsylvania
Reviewed 3 June 2016 via mobile

The Royal Cancun has a quaint and small resort feel away from the busy commercial hotel zone. From the moment we were “Welcomed Home” by Anahi at the front desk, as she made it possible for us to have a beautiful pool/ocean view villa. The beautiful, immaculate grounds, gardens and ponds throughout the property are a must to see. The...

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Helpful?
Thank Ann V
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Ann V, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We're glad to see you made the most of your stay and got to enjoy our off-site restaurants. We appreciate your feedback...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $240 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
331 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach Front”
jimwU2996YF, 22 May 2017 | Read review
“I was at a beach front room. Really nice view ”
Georgelovetotravel, 22 May 2017 | Read review
“oceanfront was great view.”
robinl783, 22 May 2017 | Read review
“Online the photos of the two bedroom two bathroom don't show that there ARE two showers, so that is great! ”
rimmashpiro, 21 May 2017 | Read review
“Can't go wrong with any of the rooms but our last minute upgrade to an ocean front was WELL worth the extra money.”
elizabethcG9387QD, 18 May 2017 | Read review
5 of 5
Travelocity
US$307* /night
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Booking.comUS$316
Bookit.comUS$376
Hotwire.comUS$307
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*Disclaimer
Prices are for 1 room, 2 adults
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