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Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico
Lowest prices for your stay
Official Site
US$586
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Reserve now, pay at stay
Expedia.com
US$587
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Free cancellation until 17/07/22
travelup.com
US$331
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Booking.comUS$621
PricelineUS$586
Lol.travelUS$668
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (18026)
Room & Suite (3529)
Pool & Beach (3274)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 269 in Cancun
Location
Cleanliness
Service
Value
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Spanish

Location

Full view
82Good for walkers
Grade: 82 out of 100
33Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
15469Reviews1900Q+A100Room tips
Traveller rating
  • 12,259
  • 2,045
  • 714
  • 245
  • 207
Time of year
Traveller type
Language
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Popular mentions
Julia M wrote a review Today
1 contribution
Had a wonderful time staying at Secrets The Vine! The hotel is clean and the service is great. The pools are well maintained and offer great views of the ocean. We especially enjoyed the hospitality of the servers in the Market Cafe, and look forward to coming again!
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Date of stay: May 2022Trip type: Travelled
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Anna wrote a review Yesterday
4 contributions
Daniel from the entertainment team was the best. Anna loved playing Blackjack in the pool with him and he was great at water aerobics. He made the trip Both fun and most memorable! Juan was our server at the pool. He was very attentive and brought us drinks no matter where we were. We highly recommend this resort.
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Date of stay: May 2022Trip type: Travelled
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Diana C wrote a review 25 May
1 contribution
Thank you Manolo Elvira who works at the buffet for making our time at Secrets the Vine so special. He took special care of my family, especially my aging parents. He went above and beyond everyday, carrying their meals from the buffet to table because they are so old. If you eat at the buffet, make sure you ask for Manolo!
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Date of stay: May 2022Trip type: Travelled
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Response from E-Concierge Secrets The Vine Cancun, Otro at Secrets The Vine Cancun
Responded yesterday
Dear dianacO42542XU, We would like to thank you for selecting the hospitality of Secrets The Vine Cancun on your recent getaway to our beautiful destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Particularly from Manolo and the Market Café team, We pride ourselves to have an amazing team of passionate colleagues committed with creating a memorable experience for all our guests. Please be confident that we have shared your gracious words with them. We sincerely hope we can have the honor of being your host again in a not too distant future. Best regards, Lina Arzuffi Social Media Coordinator
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Bcmarathon wrote a review 25 May
2 contributions1 helpful vote
We were very happy with our Butlers, Aleman (The Best!), Gaby and Andres. We loved our breakfast servers in the Market Cafe: Azucena (so beautiful 🥰), Pedro, Valentine, Edgar, Geiser, Karina! We were especially grateful for the poolside servers: Melina, Roberto, Luis, Juan, Martha and Veronica! They all contributed to a wonderful stay at SecretsThe Vine!
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Date of stay: May 2022Trip type: Travelled
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Response from E-Concierge Secrets The Vine Cancun, Otro at Secrets The Vine Cancun
Responded yesterday
Dear Bcmarathon, On behalf of the team and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. We are glad to read that you have enjoyed our colleagues’ attentive service and our facilities. We have strived to deliver the most memorable experience to our valued guests. Please be confident that we've shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests. Furthermore, we sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards, Lina Arzuffi Social Media Coordinator
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Delray3434 wrote a review 24 May
Baltimore, Maryland1 contribution
+1
Had a Fantastic time at the Resort.. The food an amenities was great. The breakfast at the Market cafe was Delicious.My Waiter Pedro made the 5 days fabulous waiting us.Definitely see me coming back in the near future again. The pool was the highlight also please enjoy the resort if you get a chance.
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Date of stay: May 2022Trip type: Travelled
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Response from E-Concierge Secrets The Vine Cancun, Otro at Secrets The Vine Cancun
Responded 2 days ago
Dear DElray3434, Thank you for selecting Secrets The Vine Cancun as the host of your recent getaway to the beautiful Mexican Caribbean, and for taking the time to share your experience with the Tripadvisor travelers' community. It's a pleasure reading that your stay was a fantastic and that you enjoyed every detail we take pride in offering to our valued guests, particularly our pool facilities, our culinary offer and the warm service from our colleagues. As is our regular practice, we've been happy to share your lovely remarks with our team, who take so much pride in ensuring that all of our guests only receive the very best in service. We hope to have the opportunity to serve you again in the future. Best regards, Lina Arzuffi Social Media Coordinator
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PRICE RANGE
US$376 - US$573 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets The Vine Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
497
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Frequently Asked Questions about Secrets The Vine Cancun
Which popular attractions are close to Secrets The Vine Cancun?
Nearby attractions include H Roof (0.3 km), Club 91 (0.4 km), and Playa Ballenas (0.2 km).
What are some of the property amenities at Secrets The Vine Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Secrets The Vine Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets The Vine Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Secrets The Vine Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets The Vine Cancun?
Conveniently located restaurants include Harry’s - Cancun, Porfirio's Cancún, and Fred's.
Are there opportunities to exercise at Secrets The Vine Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets The Vine Cancun have airport transportation?
Yes, Secrets The Vine Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets The Vine Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets The Vine Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets The Vine Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (2.4 km).