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Paradisus Cancun

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#20 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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Paradisus Cancun
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8,367 Reviews from our TripAdvisor Community

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Showing 5,239: English reviews
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Lewisville, Texas
Reviewed yesterday NEW

This hotel is so amazing. The staff was so amazing and they made everything so perfect for us. The food was soooo good. I remember eating tacos after a long night of dancing. They made everything so easy and relazing.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank sobrinae
Cedar Falls, Iowa
Reviewed yesterday NEW

I've been to Dominican Republic Paradisus Palma Real a few times and loved it so I decided to give Cancun Paradisus a shot as well and loved it almost as much. Cancun's Paradisus is much more compact in geography, meaning you don't need golf carts or trains to get around the resort. The food is probably a little better in...

Review collected in partnership with this hotel
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Thank Darin B
manitoba
Reviewed yesterday NEW

Feb 13-20. Before we left, there were a lot of great reviews, but most from people who upgraded to RS. We thought in order to have a great vacation we needed to do this as well. Unfortunately, the hotel was sold out and we were unable to upgrade. Well, let me tell you, we would have thought we had upgraded....

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Thank cubaboundmanitoba
Reviewed yesterday NEW

Just returned from an 8 night stay at the Paradisus Cancun. This is the third all-inclusive resort that I have stayed visited in Mexico. It is now the best one, and we will return next February. Had a great room in Tower 1 with Royal Service and ocean view. Room was excellent, great accomodations, and impeccable maid service. Only quibble...

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Thank Kman E
Reviewed 2 days ago NEWvia mobile

Gaudencio is the best server in Cancun! Ask for him on the breakfast shift at Naos. Treated us like family. He was very accommodating throughout our entire vacation. We were spoiled. Thank you Gaudencio for making our trip memorable.

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Thank Travis M
Beacon, New York
Reviewed 2 days ago NEW

Jorge, Eddie and all the waiter staff at the adults only La Palapa Royal Services, Paradisus Cancun are the best at what they do. We will miss them. Also Ruth, Betsy and Jorge at Club Melia, pyramid #1, Paradisus Cancun are the sweetest people you could ever meet. My wife Sally cried the day we had to leave.

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Thank 7355curt
Fremont, CA
Reviewed 2 days ago NEW

Before I begin, let me state that we are Melia Vacation Club members, and our experiences are slightly different than regular hotel guests. That said, I will concentrate most of my comments on areas of common interest. Appearance The physical property is lovely. The view from the drive is very impressive, with all 5 pyramids visible. A woman in our...

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8Thank videodude_Fremont
Boston, Massachusetts
Reviewed 2 days ago NEW

My original booking was for the Iberostar Grand Paraiso in Playa Del Carmen, but I arrived one day early to avoid a storm. Looking for places to stay the night in Cancun, I came across Paradisus which offered an Ocean Front all-inclusive room for $190. Seemed way too good to be true, but I booked it anyways. It wasn't too...

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1Thank jsl898
Greensburg, Pennsylvania
Reviewed 2 days ago NEWvia mobile

We just got back from the paradisus Cancun! It was amazing. We had the family concierge service and Maria was wonderful. We were treated so well with Rudolfo and Maria! The kids loved the extra touches... the coloring books, milk and cookies, bathtub filled with balloons!! We loved all the special treats we got too!! Champagne and strawberries, wine and...

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Thank saracbates
London
Reviewed 3 days ago NEW

Overall an amazing trip, but hopefully the below are useful to both travellers and the hotel. Good points: - The spectacular location and view - Wonderful resort with lots of entertainment (it’s the little things that count) - ALL staff were amazing, a credit to the resort, much thanks to the lovely waiter Jamie - Room was great, no complaints...

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Thank LondonM23

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $507 - $875 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Top resorts Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
723 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pyramid 3, upper floor, ocean or lagoon view. All have large terraces.”
 of 5 bubbles cubaboundmanitoba, 21 Feb 2017 | Read review
“Ocean front rooms are unbelievable”
  • View from the ocean front room
 of 5 bubbles jsl898, 20 Feb 2017 | Read review
“Mientras más arriba se escucha menos la música de las áreas centrales en las noches.”
 of 5 bubbles ahtzirim2017, 18 Feb 2017 | Read review
“Lagoon side rooms are very nice too!!”
 of 5 bubbles cionavysubguy, 17 Feb 2017 | Read review
“Check everything in the room and let them know if you have issues. ”
 of 5 bubbles Shawnydrum, 17 Feb 2017 | Read review
5 of 5