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Paradisus Cancun

10,047 reviews
#25 of 177 Hotels in Cancun
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Traveller (8218)
Pool & Beach (1833)
Room & Suite (1222)
Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“market grill”(758 reviews)
“royal service”(1,430 reviews)
“mole”(599 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Cancun
Offers & Announcements: Up to 15% MeliáRewards
Hotel deals
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Reviews (10,047)Write a Review
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1,550
599
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3,849
1,550
599
165
163
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All reviewsmarket grillroyal servicemoleblue agavefamily conciergebali bedsavenue barred loungenaos restaurantla palapakids zonedinner reservationsmain pyramidpersonal butlerocean viewsushibutler service
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11 - 15 of 6,326 reviews
Reviewed 4 days ago

The first time we have stayed in Cancun and the Paradisus and booked thru RCI. We had a 1 bedroom 2 bath unit that was comfortable and very clean. Couple housekeeping issues but nothing significant and was fixed right away. The All inclusive was not...More

Thank Amelee55
Response from Jair P, Gerente at Paradisus CancunResponded 3 days ago

Dear Amelee55 We are glad to know that your holiday with us was a success. I take this moment to thank you for the time invested in sharing with us your most recent experience. We hope that in the future you will give us the...More

Reviewed 4 days ago

I want to thank the Club Melia employees who always give the extra mile to make you feel wonderful and treated like family. Thanks to Betsy, Fabiola, Karina, Ruth, and the Butlers Brayant and George. Also, I want to thanks Ivette who manage and serve...More

Thank LIZBETH P
Response from Jair P, Gerente at Paradisus CancunResponded 3 days ago

Dear LIZBETH P It is a pride to know that your last experience with us will leave you the best memories of this wonderful destination. We hope it is not the only time you visit us and we hope that in the future you will...More

Reviewed 4 days ago via mobile

This resort is simply amazing. The restaurants were great and we had wonderful nice dining experiences. Bana, the Sushi Bar is to die for!! We could have ate there every night. The beach was gorgeous and well maintain. The pool was amazing and is close...More

1  Thank Meagan G
Response from Jair P, Gerente at Paradisus CancunResponded 3 days ago

Dear Meagan G It gives us great joy to know that your vacation with us was full of good times. For our team it will always be a priority to offer the best we have. Thank you, on behalf of all our colleagues, for taking...More

Reviewed 5 days ago

Go here! My wife and I have done extensive traveling and this place rocks, one of the most beautiful hotels we have stayed at. Top notch service, great food, friendly staff beautiful beach, plenty of room to not feel crowded. There were a few more...More

1  Thank Butch F
Response from Jair P, Gerente at Paradisus CancunResponded 4 days ago

Dear Butch F Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel...More

Reviewed 5 days ago via mobile

This is the second time that we’ve been to Paradisus In the last 6 months and we have not been let down! The second visit has been every bit as great as our first. We highly recommend this resort! Some of the employees here that...More

1  Thank John Z
Response from Jair P, Gerente at Paradisus CancunResponded 4 days ago

Dear John Z Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$260 - US$669 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$260 - US$669 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8218)
Pool & Beach (1833)
Room & Suite (1222)
Dining (813)
Family and Play Areas (116)
Amenities (88)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
JOHN P R
22 February 2018|
Answer
Response from kajraaij | Reviewed this property |
Its a big compound, but due to infratructure its all quite accesable. When im right club melia is direct in front of the royal service.
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amandasnyder
21 February 2018|
AnswerShow all 2 answers
Response from BrianandTrish | Reviewed this property |
Cans by pool. If you stay in Royal Service plenty of bottled beer at private lounge.
0
Votes
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123456361
Room Tips
"ask for beach view or lagoon view rooms"
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"Ask for Ocean View on second floors or above"
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"We had a 1 bedroom, booked through RCI, that was an upgrade from the Studio we booked. Lagoon View was fine"
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"Upper ocean view"
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