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Paradisus Cancun

Melia.comUS$248*
View Deal
#23 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$348*
US$248*
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US$292*
US$348*
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Paradisus Cancun
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8,924 Reviews from our TripAdvisor Community

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Showing 5,612: English reviews
Sparks
Reviewed 7 April 2017

Great stay at this property. Stayed in Royal Service Adults Only section. Had a beautiful ocean view room. The pool and beach area are wonderful. Service was great! Recommend Tempo Restaurant for dining.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank robynm212
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear robynm212 On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about your most recent stay at our hotel. Our whole team has a strong commitment to our guests; because for us the greatest satisfaction is know that all are taking home wonderful...

Phoenix, Arizona
Reviewed 7 April 2017

The resort overall is kept clean but upon closer inspection needs a lot of work. The food was okay but avoid ENSO and BLUE AGAVE. The beer selection was about as bad as it gets but the buffet was above average and the beach was great. We didn't get our ocean view room the first night and they didn't offer...

Review collected in partnership with Meliá Hotels International
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1Thank J H
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear J H I want to thank the time used to share your new perception of our hotel. We are proud to know that this time we make you feel wonderful, because that will always be our goal. Our work does not stop there, we are in a continuous improvement to reach perfection and share with you all the wonders...

South Plainfield, New Jersey
Reviewed 7 April 2017

We enjoyed our stay @Paradisus Cancun. It was one of the best experience to stat at all inclusive resort. This resort has good restaurants inside which are already covered in all inclusive.it has nice and clean beach access too. I really love to go back at same resort again.

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Helpful?
Thank Ketan P
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Ketan P I want to take this moment to thank you for comments; all the feedback given to us helps us find all areas of opportunity that we have in the hotel, for us, our guests are paramount and always a pleasure to know that the work of our partners is recognized and appreciated. Please accept my cordial invitation...

Monrovia, Indiana
Reviewed 7 April 2017

My family stayed at this resort for 2 weeks and it was amazing. We choose the family concierge room, which was wonderful! The food was good, resort was clean, and everyone was super accommodating. Our very best part of our 2 week trip was our butler, Josue. He checked on us daily, made dinner reservations for our family, brought my...

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Helpful?
1Thank meganprater
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear meganprater Thank you for taking the time to share these good comments about your most recent experience at Paradisus Cancun hotel. We are happy to have met your expectations. Today we are one of the best accommodation options in the destination and we owe this thanks to our incredible team. We hope that in the future we will see...

Greensboro, North Carolina
Reviewed 7 April 2017 via mobile

Paradisus Cancun was the first all inclusive resort I have stayed at. It was a five star experience from the moment you arrive. Check in was quick and easy. The staff was very friendly and service was exceptional. I stayed in an ocean front suite and the view was amazing. Large private balcony to lay out and listen to waves....

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Helpful?
1Thank WB03
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear WB03 Thanks for choosing us as your host hotel and for sharing with us your comments. It fills us with happiness to know that we could be at the level of your expectations and know the efforts of all who work here it's recognized with good reviews and recommending our hotel. I want to extend my most cordial invitation...

Iroquois, Canada
Reviewed 7 April 2017 via mobile

Loved this resort. Very good food at the buffet and some interesting a la carte choices! Great location for traveling with teenagers. You can take the bus for $1 to shopping malls (indoor and outdoor) and right across the street are water activities that include wave runners and parasailing ($)! Favourite thing to do each morning was 10:00 Zumba with...

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Helpful?
Thank PamelaJoan
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear PamelaJoan Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel must be up to all these expectations. I want to take this moment to thank you...

Reviewed 7 April 2017

I was with my 2 teenage girls in a lagoon-facing "junior suite". We've been going to all-inclusive resorts for 10 years (mostly in Mexico) and this one is a definite notch above all the rest. There was no aggressive sales pitch to join their time-share, there was no "towel card" needed to get towels, the bar-pour liquor was all premium...

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Helpful?
3Thank Dennis E
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Dennis E Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel must be up to all these expectations. I want to take this moment to thank...

Indianapolis, Indiana
Reviewed 6 April 2017

Beautiful resort, perfect location to airport, downtown Cancun. Perks: Friendly employees, amazing atmosphere and scents in main tower, unlimited beach towels (if you can find an empty chair), delicious drinks (Sexy Banana at the pool bar only, no one else knew how to make it correctly), terrific food selection (omelet station, smoothie bar, several restaurants to choose from). Overall great...

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Jodi T
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Jodi T I want to take this opportunity to tell you that all the comments you made for us will be taken in consideration to implement improvement programs that help us to provide a better service and reach our main goal, your total satisfaction. We hope to have the chance to host you again and prove that for us...

Walpole, Massachusetts
Reviewed 6 April 2017

I spent a great 6 days on a mother-daughter trip at this hotel. The hotel was beautifully decorated, especially liking the live greenery. The staff was very cheerfully accommodating with our needs. A shout out to Javier with the concierge dept., Darwin, wait staff at Bana, pool bar bartender Andreas, & Coco bar evening bartender Alan. These people made us...

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Helpful?
Thank Dianne D
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Dianne D It is an honor to have been part of your vacation and to fulfill all your expectations. We are happy to be different and unique. All this thanks to the great team that conforms us and the great wonders that this destination has to offer. Please do not hesitate to contact us for any additional information on...

Southbury, Connecticut
Reviewed 6 April 2017 via mobile

To anyone planning to make your trip to mexico memorable, you must choose Paradisus Cancun at your hotel to make this all possible. I will try to keep this as short as possible, but it will be hard because of how incredible this hotel made my trip for asking my girlfriend (now fiancé) to marry me. Having been to the...

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Helpful?
3Thank James S
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear James S Thank you for sharing with the traveling community your experience at Paradisus Cancun hotel. We are very happy to know that the time you were with us enjoyed it to the fullest. Every day our task is seeking improvements and to implement programs that will help us get closer to our ultimate goal, the total satisfaction of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $415 - $871 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, Travelocity, Expedia, Hotwire, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
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Questions & Answers

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838 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for oceanview. You are on vacation!”
Momspeed12, 26 May 2017 | Read review
“Splurge for the ocean view.”
springmissy, 26 May 2017 | Read review
“Building 3 is in the middle of all the action. Whatever room you choose, make sure you get an ocean view. The water is unreal.”
, 24 May 2017 | Read review
“Check in early”
865bessieh, 23 May 2017 | Read review
“If traveling with kids, ask for a room by the kids pool not by the main pool”
moakley9, 23 May 2017 | Read review
5 of 5
Melia.com
US$248* /night
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Booking.comUS$292
TravelocityUS$348
Expedia.comUS$347
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*Disclaimer
Prices are for 1 room, 2 adults
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