We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/01/2018 29/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Cancun

    Boulevard Kukulcan, km 16.5, Cancun 77500, Mexico
    011 65 3158 4320
    Call
    Hotel website
    Save
    Lowest prices for your stay
    28/01/2018 29/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     2 people have started booking this hotel
    US$440
    US$333
    SAVE US$107
    US$350
    US$440
    Traveller (8051)
    Pool & Beach (1748)
    Room & Suite (1095)
    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (744 reviews)
    “royal service” (1,412 reviews)
    “mole” (595 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$333.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4391d04a451c4199b775ff000454a808", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":282106,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32475483],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":370,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4391d04a451c4199b775ff000454a808","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":440,"lowestMetaPrice":333,"additionalPartner":false,"highestMetaPriceDisplay":440,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":440,"lowestMetaPrice":333,"highestMetaPriceDisplay":440,"hotelName":"Paradisus Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQzOTFkMDRhNDUxYzQxOTliNzc1ZmYwMDA0NTRhODA4IiwiQUlLIjoiZDZjN2M5YWU1NjljNDY3ODk1NjRkZTNmZjA1YzVhZmMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$333", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54221050":"TravelocityEWS","32475483":"BookingCom","109225701":"HotelsCom2IB","65686129":"Hotwire","78873310":"OrbitzEWS","78327045":"PricelineIB","32618078":"Expedia","79425732":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (9,918)
    There are newer reviews for Paradisus Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    231 - 235 of 6,235 reviews

    Reviewed 4 November 2017

    A beautiful place... would definitely visit again. The service was excellent. the rooms are amazing. the food was so good. I recommend the la palpa. top shelf drinks. it's the perfect place to get away and relax.More

    Review collected in partnership with Meliá Hotels International
    Thank wilfredos466
    Response from Santiago R, Director General at Paradisus CancunResponded 6 November 2017

    Dear user wilfredos466 Thanks for these comments. was a pleasure to have you here. I want you to know that these comments will be shared with our team, who will be more than happy to know that their work was well recognized and appreciated. We...More

    Reviewed 4 November 2017

    We have stayed at several Melia resorts and this was similiar to most of them. Pool lacked slides and other self play activities for kids. Uffets was ok and some of the restaurant meals were very good. They are in process of remodeling building 5...More

    Review collected in partnership with Meliá Hotels International
    Thank RICHARD A B
    Response from Santiago R, Director General at Paradisus CancunResponded 6 November 2017

    Dear user RICHARD A B Thank you for sharing your comments with us. We regret that you have had this perspective on the services of our hotel. I want you to know that for us these comments are very important because they help us to...More

    Reviewed 3 November 2017

    We love our vacation at Paradisus and believe it is a lot more fun and healthy with activities such as daily Zumba dance, Salsa dance and Aquarobics. We especially love Vasti who gave great Salsa lesson and aquarobics exercise and Andrea for her Zumba and...More

    1  Thank Phuong M
    Response from Santiago R, Director General at Paradisus CancunResponded 6 November 2017

    Dear user Phuong M We are proud to read these good reviews that you have shared with us. We are glad to know that the time you spent with us was full of good things. Remember that for Melia Hotels International there is no greater...More

    Reviewed 2 November 2017

    Recommended to us by our friends who go there to the same hotel almost every year. Impressive Cenote-like atrium, great price for all-inclusive, great facilities. Good selection of restaurants which we tried from their Mexican (Mole), to Mediterranean (Vento), to Churascarria (Market Grill) to their...More

    1  Thank Zbilog
    Response from Santiago R, Director General at Paradisus CancunResponded 4 November 2017

    Dear user Zbilog We are proud to read these good reviews that you have shared with us. We are glad to know that the time you spent with us was full of good things. Remember that for Melia Hotels International there is no greater reward...More

    Reviewed 2 November 2017 via mobile

    We stayed here for an anniversary trip. Check in was very nice, and we were upgraded to Royal Service. I commented to my husband about how amazing it smelled in the check in/lobby area. We arrived way sooner than check in time, but were given...More

    2  Thank Amanda T
    Response from Santiago R, Director General at Paradisus CancunResponded 3 November 2017

    Dear Amanda T I want to take this moment to thank you for comments; all the feedback given to us helps us find all areas of opportunity that we have in the hotel, for us, our guests are paramount and always a pleasure to know...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$237 - US$607 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #15 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Prodigios Interactivos SA, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveller (8051)
    Pool & Beach (1748)
    Room & Suite (1095)
    Dining (794)
    Hotel & Grounds (4870)
    Family and Play Areas (116)
    Bathroom (84)
    Business Centre & Event Rooms (16)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
    Royal Service at Paradisus Cancun
    115 reviews
    .12 km away
    Fiesta Americana Condesa Cancun All Inclusive
    8,510 reviews
    .32 km away
    Marriott Cancun Resort
    4,155 reviews
    .34 km away
    JW Marriott Cancun Resort & Spa
    4,556 reviews
    .54 km away
    Nearby Restaurants
    Restaurante Careyes
    516 reviews
    .08 km away
    Maki Taco
    554 reviews
    .69 km away
    The White Box
    852 reviews
    .67 km away
    Tempo by Martin Berasategui
    966 reviews
    .06 km away
    Nearby Attractions
    Museo Maya de Cancun
    1,970 reviews
    1.21 km away
    Xenotes Oasis Maya
    2,055 reviews
    1.27 km away
    Manta Divers Cancun
    724 reviews
    1.27 km away
    AquaWorld
    3,506 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Trentonlatos
    18 January 2018|
    Answer
    Response from Penny R | Reviewed this property |
    Sorry, our boys are teenagers:)
    0
    Votes
    douggym
    17 January 2018|
    AnswerShow all 2 answers
    Response from Мариель Х | Reviewed this property |
    We didn’t use much of their help, just dinner reservations, so we didn’t tip :)
    1
    Vote
    Room Tips
    ""OCEAN VIEWS are best""
    Read review
    "For Adults, I recommend Royal Service"
    Read review
    "Ocean view room was great but at night was a little noisy because the night entertainment for guests was the..."
    Read review
    "If you're traveling without kids, the royal upgrade is a MUST. Totally worth it!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing