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NIZUC Resort and Spa

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NIZUC Resort and Spa
NIZUC Resort and Spa
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1,847 Reviews from our TripAdvisor Community

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Showing 1,366: English reviews
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california
Reviewed yesterday NEW

I think if you visit Cancun you are going for the amazing blue turquoise and royal blue water., Otherwise why bother. Go to Playa Del Carmen,. Puerto Vallarta or Cabo and stay in a 5 Star Resort. Unfortunately the beach sand area is limited and you dont get the blue turquoise color in this location. Service is great. Everyone is...

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Thank s-known
Lake Charles
Reviewed yesterday NEW

The resort offers the most superb customer service of any resort expertise I have had in the past. The staff was professional and friendly, far exceeding my expectations. Truly a 5 star Experience! I am a frequent traveler to Cabo San Lucas, however, this resort has proven worthy of a return trip. A pleasant surprise indeed.

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Thank U2651UAdanh
New York
Reviewed yesterday NEW

Pretty much perfect resort. Great staff, food, service Exceptional food at indochine & Italian restaurant. Staff could not be friendlier or more accommodating. Our 2nd trip there. & will go back for sure

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Thank A566PEcindys
Moscow, Russia
Reviewed 2 days ago NEW

The hotel is of top class - beautiful design, expensive furniture and materials, big and green territory. Obvious that it was made by top class professionals. Rooms are vast and comfortable. Territory is quite and looks posh and expensive. Swimming pools, restaurants, everything is a complete 5 star level. BUT - the hotel is not on the sea. Impossible to...

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Thank Relonch_User_N1
michigan
Reviewed 2 days ago NEW

The resort is so close to the airport it makes it a pleasure to travel too. It is so elegant and tastefully designed, it makes you not want to leave. The room and food along with the service is outstanding, best ever. You could not ask for a better high-end boutique resort that encompasses all of these amazing qualities into...

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Thank Howard
New Jersey
Reviewed 2 days ago NEW

Just got home from our first visit to Nizuc in Cancun. It is by far the nicest and best resort my family has ever been to. We'll definitely be back! Is it perfect? No, but it actually could be with a few tweaks. First let me say that the resort itself looks very different than any resort I've been to...

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Thank Kristy47
Grand Traverse County, Michigan
Reviewed 3 days ago NEW

Nizuc is everything Cancun's hotel zone resorts are not; quiet, serene, peaceful, immaculately clean, and zen. Reviews commonly cite the staff as being over the top accommodating, and we would echo that claim. The staff truly enjoy working there and serving the guests. Some helpful reflections on our trip were; one, plan on at least $150USD for dinner each night...

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Thank Sail12345
Bedford, New Hampshire
Reviewed 4 days ago NEW

What a great place. Very friendly staff. Good selection of nice restaurants. Reasonable beach and plenty of space for kids and adults, respectively. Downside:road noise. The multi-story rooms are directly on the nearby road and the daily - and evening - noise is hard to ignore. Even if you are outside, but facing the water. We'll go back.

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Thank cruiseagentandtaxman
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to express your opinion on NIZUC Resort & Spa. We appreciate your comments since it help us to keep improving every day. Looking forward to have you visiting us again and provide you with the best of our service. Please receive our warmest regards, Jaime Jaramillo General Manager

Old Hickory
Reviewed 4 days ago NEW

The website does NOT do justice to this incredible picturesque land. It is a fantasy of beautiful landscapes at every turn. The staff makes you feel like royalty as they greet you with hand to heart. The rooms are modern elegance.

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Thank Pam B
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for sharing your experience at NIZUC Resort & Spa. We are happy to hear that you enjoyed our facilities and the service provided; it is always our goal to make your stay a memorable one. We really look forward to welcome you again in the near future. Kindest regards, Jaime Jaramillo, General Manager

Louisville
Reviewed 4 days ago NEW

Had a great experience at this property- the best service I've ever experienced! Loved the room, the infinity pool with the swim-up bar was STUNNING. The gym was very nice and I really enjoyed the yoga classes. The spa was incredible- such a cool experience.

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Thank Josh H
NIZUC R, Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review for NIZUC Resort & Spa, we feel so glad to know you enjoyed our facilities, food and service provided. Our goal is always to make your stay a memorable one. Looking forward to welcome you in the near future for another NIZUC great experience, receive our warmest regards....

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more   less 

Additional Information about NIZUC Resort and Spa

Address: Blvd Kukulcan Km 21, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $608 - $2,133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NIZUC Resort and Spa 5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, Cheap Tickets, Hotels.com, Travelocity and Jetsetter so you can book your NIZUC Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Cancun
#2 On the Beach Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 Spa Hotel in Cancun
#2 Luxury Hotel in Cancun
#15 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NIZUC Resort and Spa staff and other travellers.
133 questions
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Questions? Get answers from NIZUC Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to be on par with each other unless you want a villa”
 of 5 bubbles Kristy47, 21 Feb 2017 | Read review
“The privacy of the tower suites and ease of the golf cart transportation makes staying in one of the three towers very desirable.”
 of 5 bubbles Sail12345, 20 Feb 2017 | Read review
“All rooms are exceptional ..just need to figure out if you want to pay for views are ammenitites”
 of 5 bubbles rkurtin, 17 Feb 2017 | Read review
“Rooms r huge with a very nice bathroom”
 of 5 bubbles Olenkatc, 16 Feb 2017 | Read review
“Just ask, they will do everything possible to meet your request.”
 of 5 bubbles 39JackB, 14 Feb 2017 | Read review
5 of 5