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GR Solaris Cancun

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#31 of 181 Hotels in Cancun
Certificate of Excellence
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GR Solaris Cancun
GR Solaris Cancun
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4,315 Reviews from our TripAdvisor Community

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Showing 3,592: English reviews
Campbellford, Canada
Reviewed 9 March 2014

Just returned for a second trip at the grand solaris. Just as last year we had an wonderful vacation. We were picked up at the the airport as soon as we arrived. Gaby greeted us with a smiling face and a friendly welcome home and attended to our every need during our two week stay, can"t beat this girl. We...

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Helpful?
Thank wayne t
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is always great to hear that our guests enjoy themselves during their stay, especially when it is their second time at Gr Solaris. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful...

Airdrie
Reviewed 9 March 2014

Our family just got back for the Grand Solaris late late last night. We had an amazing time, I had no worries as for the most part the reviews were really good and I counted on having a good time. As a father of a 4 year old boy and 3 year old girl, I was a little concerned about...

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Helpful?
Thank ballsdeep77
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We appreciate for writing your honest review of your stay at GR Solaris. Your feedback is really important to us therefore we can improve our services, especially the ones you mention such as the services from our Front Desk staff. We greatly appreciate the suggestions you mentioned, they certainly help us improve in order to satisfy the expectations of our...

West Chazy, New York
Reviewed 9 March 2014

we arrived 8hrs late due to flight issues but a driver was still there to pick us up when we arrived. our room was great and the staff was very friendly and helpful. the entertainment was great by the pool which led to some amazing shows after dinner. This was our 8th time staying in cancun and It was our...

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Helpful?
Thank michael b
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are happy your overall experience was good and have felt an exceptional service from all the staff. It is great to hear that our members enjoy every minute of their stay. We are looking forward to see you in next time. Best regards, Hoteles Solaris de Mexico

Alpena, Michigan
Reviewed 6 March 2014

We booked through our travel agent and read all the reviews prior to leaving. We wondered if these people all stayed at the same place. There were four of us. My sister-in-law and I took our 19 yr old daughters for a 5 day vacation from the cold. We had an ABSOLUTE blast!!! There is so very little to complain...

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Helpful?
Thank EscapeMItundra
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is great to hear you had a blast during your stay, especially with your daughter and sister-in-law. We apologize for any discomfort you experienced. We are very happy you enjoyed the food, drinks and the staff services. Please do not hesitate to contact us for your next trip with your husbands! Stay tuned on our facebook page for future...

Versailles, Ohio
Reviewed 5 March 2014

We arrived too early for check-in, around noonish. We were greated at the front door with a cold drink:) We received our wrist bands from Christopher then we went down and got some lunch. He was very nice and wanted us to get into our room as soon as possible:) How nice!!! Wouldn't you know it, we meet the best...

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3Thank Poling2014
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thanks for taking the time to write a very detailed review! We are very glad you had a blast and enjoyed our services and facilities. We will be very happy to share this review with our coworkers especially the one you mentioned. Please let us know when you are coming back. We invite you to contact us through our social...

Midwest
Reviewed 4 March 2014

Just returned from a quick four day run away girls trip to get out of the snow, greeted by Enrique , what a smile and what a help answering all our questions and a hug and smile each time we met in the lobby or hallway. Upgraded to an Ocean front room for 130.00, well worth it. Stayed on the...

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Helpful?
Thank Carolina1961
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are so happy you had a wonderful time at GR Solaris. It is great to hear that you enjoyed the food, especially the home made pizza & the variety at the dinner show buffet. Thank you for pointing out how great our staff is. We are looking forward to see you soon and exceed your expectations. Kind regards, Hoteles...

Minooka, Illinois
Reviewed 2 March 2014

We visited the resort for my birthday celebration. Hotel was very clean. The staff was very nice and very attentive to our needs. Nice selection of food choices and I would highly recommend the Marco restuarant. Our waiter was the best...Sayala...we requested him each night. He was honest with the choices of the night and never steered us wrong. Thumbs...

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1Thank 12Fisher07
Nora Springs, Iowa
Reviewed 1 March 2014

Loved the time we spent at this resort. The staff goes above and beyond to entertain and accomadate their guests. Their nightly shows are exceptional. Jona, Sandy, Allie and all other pool entertainment staff were awesome and made everyone fee at "home" We stayed here last year, came back this year, and will definitely return again!!!

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2Thank iowafamily2014
New York City, New York
Reviewed 1 March 2014

We stayed at GR Solaris in November it was a wonderful experience. We had a great view of the beach and the pool. One complaint we had was although with the room we had an awesome view the room was always muggy. The sheets seem to always be wet (we took our own sheets), we tried putting the AC on...

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1Thank NyOnDaMove
East Aurora, NY
Reviewed 1 March 2014

I've been trying to post a review for 6 weeks and it keeps saying no profanity allowed, which I had absolutely no profanity... Mostly all good only a couple of little things that could be improved. The big thing was missing iPhone 4S from room within first 2 hours of being there. Jazmine nice but blew us off for 9...

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2Thank spilote

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $316 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#25 Spa Hotel in Cancun
#29 Luxury Hotel in Cancun
#29 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#30 Business Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
365 questions
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Questions? Get answers from GR Solaris Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have a good view of the swimming pool and the ocean. I did like my room with the great view of the ocean.”
 of 5 bubbles sunlight7889, 24 Feb 2017 | Read review
“Get a room on the ocean side, that way you can hear the ocean not all the traffic on the other side.”
 of 5 bubbles pamh162, 24 Feb 2017 | Read review
“Always pay for the ocean view room!!!! Well worth the money”
 of 5 bubbles TracyB752, 23 Feb 2017 | Read review
“Everyone we met whether they had a lagoon view, partial or full ocean view were very happy with their rooms.”
 of 5 bubbles ravenda, 22 Feb 2017 | Read review
“Stay away from Lagoon View unless you are 4th floor or higher”
 of 5 bubbles kyzrsose, 20 Feb 2017 | Read review
5 of 5