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Gran Caribe Resort

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7,874 Reviews from our TripAdvisor Community

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Westfield, New Jersey
Reviewed yesterday NEW

Had a great time, and I'd recommend it for couples, families with small children, and families with teens. - The hotel. About a 20 minutes ride from the airport, along the Hotelera Zona road. You can bike or taxi or maybe walk to the stores along the road. Beachfront. Some restaurants are walking distance, but you'll probably stay around the...

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3Thank Jeff F
London, United Kingdom
Reviewed yesterday NEW

The hotel had everything we needed for a relaxing and chilled stay in Cancun. The entertainment team were fantastic and always full of energy. Sara and Fabian in particular were a total joy. We hope to return soon.

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Thank Lauren S
Cloverdale, California
Reviewed 2 days ago NEW

Our flight was cancelled so Aeromexico put us up here for the night. The staff was very welcoming, efficient and helpful. This is an all inclusive resort which had great food and amenities. They keep the children entertained and the poolside activities for adults are fun. The down side for us was that we were given a downstairs room right...

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Thank Irene980
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Irene980, Thank you for your review on TripAdvisor. Very glad to know that you had a good time. We will be ready to welcome you again in Gran Caribe Cancun. Kind Regards, Matias K. General Manager

New York City, New York
Reviewed 2 days ago NEW

I, my husband and two daughters just returned from our second stay at Gran Caribe. We went in 2016 as well. Our vacation was just as good if not better the second time around! We had a wonderful time and would like to thank all the fabulous staff - in particular, Fermin and Max in Gaviotis for our morning breakfast/lunch;...

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1Thank jjck347
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear jjck347 I appreciate your beautiful and detailed review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. Thank you so much for giving the names of those special ones that...

Little Falls, Minnesota
Reviewed 3 days ago NEW

we had a junior suite ocean view rm 2305 to be exact. Clean rooms ,great food, friendly helpful staff ...Beautiful view. Cant wait to get back soon! They brought me a birthday cake to our room on my birthday. Very fast check in and check out. Saturday night was Mexican night.. Great authentic Mexican foods! The margaritas were amazing! I...

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1Thank regouskib
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear regouskib Thank you very much for letting us know that you enjoyed our great hospitality, our restaurants, our drinks and for letting us know that we exceeded your expectations. Thank you also for allowing us to be part of this holiday in Cancun. Reviews like yours motivate us to keep working hard, providing excellent service.We will be looking forward to...

Saint Paul, Minnesota
Reviewed 4 days ago NEW

As a general rule, I'm not a big fan of all inclusive resorts. This is not your average all inclusive resort! While the rooms, food and activities were great what stands out the most about this resort is the customer service. From the minute we arrived to stepping on the van back to the airport the staff was attentive, knowledgeable...

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Thank NDaviatrix
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear NDaviatrix, Thank you very much for choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always goes above and beyond to ensure that...

Atlanta, Georgia
Reviewed 4 days ago NEW

We married at this resort about 5 years ago and we keep coming back at least once a year (if not twice); now that we have a son he comes with us every year and enjoyed as much as we do. This hotel is for families and the kids club is amazing! we really enjoyed all the kids activities and...

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Thank veronikitams14
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear veronikitams14, Thank you very much choosing Gran Caribe Resort again to enjoy your time in Cancun, and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that...

Reviewed 6 days ago NEWvia mobile

My wife and I travelled to Cancun with my brother and sister In law & their teenaged boys. We could not have been happier. The staff was wonderful to the person. Lots of great food. Special thanks to Thelma at Spa Real for one of the best massages I've ever had. I wouldn't hesitate to recommend this resort to families....

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Thank Lestat1961
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Lestat1961 I appreciate your beautiful and detailed review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. Thank you so much for giving the names of those special ones that...

Reviewed 1 week ago

The experience was amazing! The atmosphere and food was incredible. My favorite was the "El Tamal". Most delicious tamale I've ever had. If you want the best waiter in Cancun, ask for Hipolito. He'll make your night fantastic! Would recommend, 10/10. Try out the restaurant if you can!

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Thank Tien L
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Tien L Thank you for your review on TripAdvisor. Very glad to know that you had such a good time at Maria´s and thank you for mentioning Hipolito, who exceeded your expectations. We will be ready to welcome you again at Gran Caribe Cancun! Warm Regards, Matias K. General Manager

Las Vegas, Nevada
Reviewed 1 week ago via mobile

My family of 4 stayed here for a week and all we can say is this is a very nice hotel. Smaller than the other all inclusive which is actually a plus for us! All the staff were so accommodating and knowledgeable. From the front desk to the housekeeping...they were all great. All the waiters we had in every restaurant...

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3Thank May C
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear May C Thank you very much for taking the time to share your comments about your recent experience at Gran Caribe Resort, it was a great pleasure for us to welcome you and to come to know that you very much enjoyed of our facilities and the outstanding service of our valuable associates. We look forward to welcome you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $306 - $735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Business Hotel in Cancun
#24 Spa Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
753 questions
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Australia
Dublin, Ireland
1 month ago
Preston, United Kingdom
2 months ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront is best, but something in the back of the hotel is good too, as you'll get greats sunsets there.”
  • House-keeping left a treat for us one day
347jefff, 24 Apr 2017 | Read review
“Our ocean view room was worth the extra money”
laurensT7223ZF, 24 Apr 2017 | Read review
“i would recommend ocean view suite or ocean side”
regouskib, 22 Apr 2017 | Read review
“pay the extra for the ocean front!! well worth it!”
Michelleb1967, 18 Apr 2017 | Read review
“Walk out rooms were nice.”
512jimmyf, 15 Apr 2017 | Read review
5 of 5