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Gran Caribe Resort

Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Avenida Kukulkan
    1.5 km
  • 4 star hotel
  • Free Wifi
Reviewed 2 days ago
Good, affordable All-Inclusive Hotel in the middle of Cancun
We spent a weekend with a group of 20 people at the hotel. The... more
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7,505 Reviews from our TripAdvisor Community

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Showing 5,555: English reviews
Panama City, Panama
Reviewed 2 days ago NEW

We spent a weekend with a group of 20 people at the hotel. The hotel is well kept and the rooms are very comfortable. THe service was very good, with almost everyone being very friendly and helpful. The free Wifi was stable thorough the stay. The gym had a good range of machines, and there was a jacuzzi at the...

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Helpful?
Thank E_Panama
Pawleys Island, South Carolina
Reviewed 3 days ago NEW

We stayed for a week in January with 4 adults and 3 kids. The room: We were originally in rooms facing another building with a sliver of an ocean view. We requested to move to a room with more of an ocean view (we booked 2 full size beds with ocean view). We were moved to a room with king...

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1Thank Ryan H
New York City, New York
Reviewed 3 days ago NEW

I think this resort is ok, the food is ok. Maybe I have too high expectations with all inclusive, but this is pretty decent already. The staff is very nice though, willing to go out of their ways to help us with anything.

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Helpful?
1Thank James K
Wiesbaden, Germany
Reviewed 3 days ago NEW

The hotel is perfectly located in the heart of the hotel zone with beautiful areas with views to the ocean and to the lagoon. All areas are always very clean, the shows and entertainment program are of good quality and diverse. New Year´s eve was excellent with fireworks, DJ, live shows - super!!!! Everyone gives a feeling of being proud...

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Helpful?
Thank yuni2016
Vancouver, British Columbia
Reviewed 4 days ago NEWvia mobile

Excellent with very amenities. Service was very good and the food was phenomenal. Nice location, kept clean and there were some good activities to keep us busy. A couple of very good restaurants within the resort and the weather was very nice six of the seven days.

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Helpful?
2Thank Kimeiteneier
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Kimeiteneier, Thank you for your feedback on Trip Advisor. I am happy to read about your high satisfaction with our facilities, our perfect location, delicious food and variety. Very glad to know that also the weather was great. We hope to welcome you very soon. Kind regards, Matias K. General Manager

Langley, Canada
Reviewed 4 days ago NEW

The staff at the Gran Caribe in Cancun really know how to make your stay a special one from being prompt, polite and always smiling. They a genuine and me and my family experienced the best time on a vacation ever. We have been to several places and this is now our main choice. Shout out to Oscar and the...

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1Thank troylitowsky
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear troylitowsky, I appreciate your excellent feedback on Trip Advisor. Yes, I believe the same, we have a fantastic culture and all our collaborators deliver above expectations every single time with a genuine smile! So proud to be your main choice. Oscar and the resort of the team will receive your words. We will be waiting for your return. Kind...

Sarnia, Canada
Reviewed 4 days ago NEW

Bravo to Beto at Maria's - excellent server, excellent food, always a welcome warm smile - thank you so much from your Canadian friends. This was our first trip to Mexico and we will definitely return here. Also, bravo to the staff at the Albatros buffet - special thank you to hostess Carolina - always a welcoming smile making everyone...

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3Thank alice f
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear alice f, Thank you for such a heartwarming review. We receive wonderful feedback every single day, and I truly enjoy to read about the experience of our guests, however, reviews like yours, with only words of appreciation for our staff, truly enhance our days. I am proud of them and will be happy to share your feedback with Beto,...

Reviewed 5 days ago NEW

Stayed with two adults and two kids. Had a Family Junior Suite. Room was a nice enough size and the bunk beds were perfect for kids. All of the family rooms are apparently on the first floor, with no view of the beach or ocean but very close to the kids activities. The kids area of the hotel could use...

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Helpful?
1Thank Scott W
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Scott W, I appreciate your candid feedback on TripAdvisor. It is certainly surprising to read your feedback about the pool that is constantly being clean and also as this is the first time that we receive such information about submerged obstructions in the ocean. We will check on it. Thank you for recognizing the efforts of our lifeguards and...

Pharr, Texas
Reviewed 5 days ago NEW

This was my first experience on an all inclusive hotel and it was worth it every penny, since I arrived I was received with cocktails, check in was fast and bell boy help me set up a surprise for my girlfriend who was getting on a later flight. Food and drinks were good, the restaurants are pretty good and the...

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Helpful?
1Thank Jose Q
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Jose Q, I am very thankful to receive a review regarding your recent stay in Gran Caribe. It is great to know that we are your first all inclusive experience; first times are always remembered and I truly hope that ours remains for a very long time in your heart. We will be looking forward to welcome you hopefully...

PLANO
Reviewed 5 days ago NEWvia mobile

Resort was very nice. The weather this time of year was fantastic. High mid-80's and pleasant nights. Wasn't as crowded as during the early months but many children this time of year. The restaurants were great and nightly entertainment was varied. I would recommend staying on the 6th floor inorder to have access to the Club room. This has 24hr...

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Helpful?
1Thank sgm1764
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear sgm1764, Thank you for your feedback on Trip Advisor. I am happy to know about your experience with us. Very glad that you enjoyed the warm weather that Cancun has and our culinary offers as well as the resort. I also think the VIP lounge is a great extra to enhance the experience, so good that you took advantage...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $291 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
640 questions
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Questions? Get answers from Gran Caribe Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front rooms are far from the main lobby”
 of 5 bubbles E_Panama, 22 Jan 2017 | Read review
“Beach side Pool”
 of 5 bubbles ryanhO5451JK, 21 Jan 2017 | Read review
“Look into spending the extra money for a room with a view. We felt it was worth every dime.”
 of 5 bubbles troylitowsky, 20 Jan 2017 | Read review
“Ocean front is the way to go.”
 of 5 bubbles joseq69, 19 Jan 2017 | Read review
“Rm 2108 pool view rm 2016 beach walkout”
 of 5 bubbles nextlevelsilkscr2017, 17 Jan 2017 | Read review
5 of 5