Juan Carlos Martinez was the best server with the most energy and hospitality. he made us feel special and seen. he had great energy and enthusiasm. 10/10 would recommend him as a server for other people
Juan Carlos Martinez was the BEST server at the resort. Made us feel so comfortable and did an amazing job serving and making my bachelorette party memorable! So grateful for his hospitality and making my visit the best.
Juan Carlos Martinez was absolutely the best!! Super attentive and made sure we all had the best time. The girls in our bachelorette party were beyond grateful for the amazing service. Thanks again!! Great time!
We had the most amazing sunset dinner to celebrate a friends birthday on a girls trip! The staff was so gracious and kind! We truly enjoyed ourselves!!!! The food was delicious, just the right portions and the drinks were great too!
Beautiful views and amazing staff. I had a relaxing mani pedi from Jazmin and I'm looking forward to a great massage with her. I highly recommend her! Overall it's a really fun resort with great entertainment.
We spent a week at the resort which was great! The staff were extremely friendly, attentive, kind and ready to help! A special thank you to Afredo Peregrino who treated us to some unforgettable memories watching and holding newly hatched turtles! Lots of restaurants to chose from and a variety of drinks from the bartenders to keep you trying new things all week. Unfortunately you can’t book at the restaurants, but you very rarely have a long wait (except for the Italian Restaursnt which fills up quite quickly). Plenty of sports activities and included shows guided by the sports and entertainment team which were a treat! All in all a very good experience for us!
The room is well air conditioned the hotel is kept very clean. All the hotel staff are very kind and accomodating. Big special thanks to Romy and Daniel inviting us to a wine tasting with them and the sommelier Gerrardo
Juan Carlos has a great personality and the best service I have ever had In Mexico, in the US, in the whole world!! I would come back every day if I lived here. They made my fiancé’s birthday amazing and I had to just book a table on the beach!!!
We have spent the week at Wyndham Alltra in Cancun. Our family has been wined and dined beyond our dreams. The staff has been so attentive. Our daughter has food allergies and the staff has been incredibly careful to insure her safety and enjoyment. On our last night they even made us a special dessert at the restaurant At Sunset. Miguel and Salomon are incredible! . Highly recommend!
I would definitely recommend this resort especially for families with kids. My wife, adult son and I stayed at this resort. Best and friendliest service top to bottom of any all-inclusive we have ever stayed (more than 15 all-inclusive resorts so I know what I am saying)! Resort was spotless including the restrooms everywhere. Even in the buffet, dishes were picked up immediately. Staff could not do enough for you. We were waiting for music to start in the lobby bar and there was lots of room at the bar but no seats. I mentioned to the bar tender that they needed a few more seats. He immediately went around and found chairs, went to the pool and grabbed a table and set it up for me and my family. Room was great and the Ala Carte restaurants were very good. Taco Bar on the beach and Barbecue stand by the pool was great. Buffets were average but there was plenty of food to choose from. Best thing for me is NO RESERVATIONS for the Ala Carte restaurants and you could wear nice shorts instead of pants. I dress for work and want to be comfortable on vacation. Bars were excellent and service was great! Never had to wait more than 2 minutes to get a drink anywhere on the property. At the beach and the pool, cocktail waiters came by every 10 minutes all day! Entertainment was good especially the magic show. It was as good as any Vegas magic show and I have been to many. Some entertainment was geared towards families like the Disney night and there was little to do for adults on that night. Cafe had food 24 hours a day which was good. Some areas for improvement: Music ended way too early there was little to do after 10:30 or 11:00. Should have DJ or something for singles and adults like most all-inclusive resorts do for late night. …