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Gran Caribe Resort

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7,887 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Caribe Resort
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Showing 5,819: English reviews
Little Falls, Minnesota
Reviewed 1 week ago NEW

we had a junior suite ocean view rm 2305 to be exact. Clean rooms ,great food, friendly helpful staff ...Beautiful view. Cant wait to get back soon! They brought me a birthday cake to our room on my birthday. Very fast check in and check out. Saturday night was Mexican night.. Great authentic Mexican foods! The margaritas were amazing! I...

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1Thank regouskib
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear regouskib Thank you very much for letting us know that you enjoyed our great hospitality, our restaurants, our drinks and for letting us know that we exceeded your expectations. Thank you also for allowing us to be part of this holiday in Cancun. Reviews like yours motivate us to keep working hard, providing excellent service.We will be looking forward to...

Saint Paul, Minnesota
Reviewed 1 week ago

As a general rule, I'm not a big fan of all inclusive resorts. This is not your average all inclusive resort! While the rooms, food and activities were great what stands out the most about this resort is the customer service. From the minute we arrived to stepping on the van back to the airport the staff was attentive, knowledgeable...

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Thank NDaviatrix
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear NDaviatrix, Thank you very much for choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always goes above and beyond to ensure that...

Atlanta, Georgia
Reviewed 1 week ago

We married at this resort about 5 years ago and we keep coming back at least once a year (if not twice); now that we have a son he comes with us every year and enjoyed as much as we do. This hotel is for families and the kids club is amazing! we really enjoyed all the kids activities and...

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Thank veronikitams14
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear veronikitams14, Thank you very much choosing Gran Caribe Resort again to enjoy your time in Cancun, and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that...

Reviewed 1 week ago via mobile

My wife and I travelled to Cancun with my brother and sister In law & their teenaged boys. We could not have been happier. The staff was wonderful to the person. Lots of great food. Special thanks to Thelma at Spa Real for one of the best massages I've ever had. I wouldn't hesitate to recommend this resort to families....

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Thank Lestat1961
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Lestat1961 I appreciate your beautiful and detailed review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. Thank you so much for giving the names of those special ones that...

Reviewed 1 week ago

The experience was amazing! The atmosphere and food was incredible. My favorite was the "El Tamal". Most delicious tamale I've ever had. If you want the best waiter in Cancun, ask for Hipolito. He'll make your night fantastic! Would recommend, 10/10. Try out the restaurant if you can!

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1Thank Tien L
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Tien L Thank you for your review on TripAdvisor. Very glad to know that you had such a good time at Maria´s and thank you for mentioning Hipolito, who exceeded your expectations. We will be ready to welcome you again at Gran Caribe Cancun! Warm Regards, Matias K. General Manager

Las Vegas, Nevada
Reviewed 1 week ago via mobile

My family of 4 stayed here for a week and all we can say is this is a very nice hotel. Smaller than the other all inclusive which is actually a plus for us! All the staff were so accommodating and knowledgeable. From the front desk to the housekeeping...they were all great. All the waiters we had in every restaurant...

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3Thank May C
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear May C Thank you very much for taking the time to share your comments about your recent experience at Gran Caribe Resort, it was a great pleasure for us to welcome you and to come to know that you very much enjoyed of our facilities and the outstanding service of our valuable associates. We look forward to welcome you...

Vancouver, Canada
Reviewed 1 week ago

we just got back on Saturday evening from staying here for a wonderful week! the staff at this resort are top notch! thank you to Laura in housekeeping for all the spacial little touches and keeping our room spotless at all times! the concierge also went out of her way to help us out!! the food was great! lots of...

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Thank Michelleb1967
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Michelleb1967, Thank you very much choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that every...

Reviewed 1 week ago via mobile

Staying at the Gran Caribe was very relaxing and enjoyable. Everyone on staff was hospitable and willing to make your stay pleasant. The beach is clean with plenty of chairs and cabanas. Just get there early to grab one. The restaurants provide plenty of variety and service has always been great. There are nightly events to keep you occupied and...

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Thank Gunnye P
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Gunnye P Thank you for your review on TripAdvisor. Very glad to know that you had such a good time! We will be ready to welcome you again at Gran Caribe Cancun.  Regards, Matias K. General Manager

Calgary, Canada
Reviewed 1 week ago

We were at the Gran Caribe for two weeks. During that time we partook in a number of yoga classes with Ivan and Karina. I have not done yoga for years and Ivan was wonderful, made me feel comfortable and relaxed which is essential when doing yoga. Ivan was fantastic with my daughter and son who joined me and tried...

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Helpful?
Thank 299loriec
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear 299loriec, Thank you for your review on TripAdvisor. Very glad to know that you had such a fun time with Ivan and Karina and truly enjoyed the yoga classes! We wil be ready to welcome you again at Gran Caribe Cancun. Kind Regards, Matias K. General Manager

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

The staff were the most well mannered, efficient and best I have ever encountered. The attention to detail from the bell boys, reception staff, maid service, bar tenders and restaurant staff was second to none. The hotel is ideally situated for La Isla Mall and the nightlife area downtown, but far enough away to have a delightfully peaceful time on...

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Thank 007Brian62
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear 007Brian62 Thank you very much for choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly great stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $308 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Hotwire, TravelUp, TripOnline SA, getaroom.com and HotelQuickly so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Romantic Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
756 questions
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Australia
Dublin, Ireland
1 month ago
Preston, United Kingdom
2 months ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I faced the beach on the 3rd floor and it was breathtaking!”
L3005XYdons, 26 Apr 2017 | Read review
“When asking for a water view, ask for facing the ocean, unless you don't mind facing the lagoon.”
Ganapathy_kannan, 26 Apr 2017 | Read review
“Oceanfront is best, but something in the back of the hotel is good too, as you'll get greats sunsets there.”
  • House-keeping left a treat for us one day
347jefff, 24 Apr 2017 | Read review
“Our ocean view room was worth the extra money”
laurensT7223ZF, 24 Apr 2017 | Read review
“i would recommend ocean view suite or ocean side”
regouskib, 22 Apr 2017 | Read review
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