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Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#6 of 182 Hotels in Cancun
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Live Aqua Beach Resort Cancun
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8,387 Reviews from our TripAdvisor Community

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There are newer reviews for Live Aqua Beach Resort Cancun
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Showing 6,601: English reviews
allentown
Reviewed 31 July 2015

We just returned from Live Aqua. We stayed for 5 days, 4 nights at the end of July. We have stayed at other all inclusive resorts- Sandals Antiqua, Secrets Maroma Beach, and Zoetry Aqua Punta Cana. We would come back to Live Aqua in a heartbeat! Resort Grounds: We loved the aromatherapy! I am often sensitive to smells and try...

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Helpful?
11Thank kstiles39
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for taking the time to share a very detailed review of your recent visit. I am very happy to read that all your expectations were met and that we managed to make such a special occasion as your anniversary an unforgettable celebration. It is our main goal to achieve our guests satisfaction and each staff member is committed...

Atlanta, Georgia
Reviewed 31 July 2015 via mobile

I have stayed at this property numerous times and referred it to my clients. I have yet to receive one complaint. The spa is spectacular as well. I feel completely safe and away from the crowds in Cancun although the resort is in the heart of it all. Can't wait until my next visit.

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3Thank MsCoupa
Houston
Reviewed 31 July 2015

We stayed this past weekend for 3nts and it was wonderful. It is what all the other great reviews have said. I would recommend to friends. Yes there is seaweed, but hotel does a good job of cleaning it and we were able to swim in the Gulf. Tip: Bring ear plugs for night as the hall-ways are marble and...

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4Thank Renee G
Newark, Delaware
Reviewed 30 July 2015

My husband and I stayed at Live Aqua for our honeymoon earlier this month. We had a good time but their was one HUGE problem which no one could solve for us. All we wanted to do was relax by the pool or on the beach. Every single day we would get our stuff and go down to the pool...

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22Thank Alexis D
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for sharing your comments about your recent visit to Live Aqua Cancun. I regret to read that we were not able to exceed your expectations on this occasion, as our main objective is to obtain our guests complete satisfaction, motivating them to return. With your feedback in mind, we have taken immediate action in order to ensure that...

Huntington Beach, California
Reviewed 30 July 2015

I had an Ocean Front room with balcony and it had a beautiful view. It was a bit small. However we were on the club level and hung out in the Club lounge. I like the Club Lounge view, drinks and food. Staff was very nice~!! The room was accommodating. The resort is beautiful and the restaurants are all great....

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4Thank Mark P
Reviewed 30 July 2015

This adults only, all inclusive hotel is very elegant and it is designed as a place for total relax. It has a very cool atmosphere to it and all services point towards making this felling endure your stay. It has many spa places, restaurants and a bar. The rooms are big and the view is spectacular. Totally worth it!

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4Thank Valeria M
Chicago, Illinois
Reviewed 30 July 2015

We stayed at the Live Aqua all inclusive adult resort in Cancun. What a fabulous place. Extremely clean. Staff was friendly and fun. We had a great time with our adult family members and with the other guest . I would recommend this resort to everyone.

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3Thank Tracey S
Durham, North Carolina, United States
Reviewed 29 July 2015

This review is for my long weekend with the girls (3 people total). We were there to celebrate my upcoming wedding. We stayed at the Live Aqua Saturday, July 18 - Wednesday, July 22. Check-In: Check in was smooth. We arrived at the hotel around 5 pm. The nice gentleman at the door took our bags and delivered them to...

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6Thank Ashley F
Las Vegas, Nevada
Reviewed 29 July 2015

My wife just returned from a 7 day relaxing experience. The entire staff was courteous, friendly accommodating and helpful. Every associate we came in contact with was so motivating to be around. Live Aqua should be very proud of their hiring, training and selection process. Special shout out goes to Isabel who works as a bartender in the lobby bar,...

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3Thank Darren7643
Johnstown, Pennsylvania
Reviewed 29 July 2015

When we arrived to the hotel, expecting a refreshing drink and a hand massage, as in other peoples review, it was quite disappointing to say the least. There was a tropical storm in the area, and everything was flooded. There were towels underneath all the glass walls, and people trying, unsuccessfully, to squeegee the water out. There were many people...

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7Thank LTKAT

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan km 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $575 - $1,201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Romantic Hotel in Cancun
#4 Business Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Spa Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
895 questions
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New Jersey

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher floor better view”
 of 5 bubbles johnkL8824CC, 18 Feb 2017 | Read review
“Upgrade to Club-they take amazing care of your every need, if you ever have one!”
 of 5 bubbles shannoncE4764HC, 16 Feb 2017 | Read review
“We loved watching the sunset and stars from our private terrace.”
 of 5 bubbles nutella76, 16 Feb 2017 | Read review
“Go for the suite and enjoy your cabana on the beach!”
 of 5 bubbles WHENZUC, 15 Feb 2017 | Read review
“Get an Ocean View room!”
 of 5 bubbles bobk519, 15 Feb 2017 | Read review
5 of 5