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Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#7 of 181 Hotels in Cancun
GreenLeadersGold level
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Live Aqua Beach Resort Cancun
Live Aqua Beach Resort Cancun
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8,561 Reviews from our TripAdvisor Community

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There are newer reviews for Live Aqua Beach Resort Cancun
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Showing 6,747: English reviews
Reviewed 21 September 2015 via mobile

We recently returned from this lovely hotel in cancun where we stayed as a party of 10 to celebrate my sister's 40th. The rooms were fantastic. We had chosen the 5th floor club lounge rooms and these proved worth the extra money spent. There was a lovely lounge with a lovely breakfast in the mornings if you wanted to skip...

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5Thank HarryKat12
Carmel, New York
Reviewed 20 September 2015

From the moment we arrived we were treated as VIP/special guests. Each of the several different restaurants was unique in both style of food and ambiance resulting in many wonderful dining experiences. The service from every staff member(and there were many) exceeded our expectations. This hotel has outdone itself in the focus of hiring and training such caring staff, which...

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4Thank Rhonda J
Greenlawn, New York, United States
Reviewed 19 September 2015

Short trip to Cancun with another couple. Was a wonderful place to simply relax and indulge for a few days. Was very surprised by the quality of food and drinks at this all inclusive. Food and service were excellent. Never left hotel due to short stay. We enjoyed observing the turtle conservation efforts along this strip of beach. Ask for...

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1Thank Julie B
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I sincerely appreciate the time you took to write a brief review of your stay, and for speaking so highly of our services. We are very happy to read that you found every aspect up to your expectations and that you were pleasantly surprised by the quality and variety of our Food and Beverage Dept. Thank you as well for...

Reviewed 19 September 2015 via mobile

This was the first time in Cancun and the best vacation I have been on by far. This resort took care of every need from check in to check out. Every single person that worked there went above and beyond to make this a great vacation. The food was excellent and presented well in all restaurants..(MB+++).The 24 hours room service...

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1Thank Tutun V
Medellin, Colombia
Reviewed 18 September 2015

I highly recommend this Hotel and the Spa was excellent. The staff was extremely professional and helpful, from the moment I arrived. The spa and staff within the spa are great. I found a masseuse I liked and saw her each day of my stay. I especially enjoyed Adults Only and the fact that I could relax poolside without listening...

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3Thank captcmvb
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for taking the time to write about your recent visit to Live Aqua Cancun. I am very happy to read that you were able to fully experience a relaxing atmosphere that fit your vacation needs. We look forward to being your hosts once again in the future, Sincerely, Alfredo Santamaria General Manager

Jacksonville, Florida, United States
Reviewed 18 September 2015

I am writing this review for out trip to Live Aqua from May 26 to June 1, 2015. We have been to Live Aqua many, many times (we are in the double digits now) and even though it seems like it couldn't be possible, it gets better every time we go. This trip was for my 50th birthday and the...

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5Thank Auberzinski
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

On behalf of all the staff at Live Aqua, we thank you for sharing your wonderful experience at the Resort. It is truly rewarding to read comments like yours where we can see our hard work reflected in a returning guest that has become a part of the Live Aqua family. It is a source of great motivation to know...

Reviewed 18 September 2015

I highly recommend people that want and can spend some extra money to come here. Nice buffet but not the best. Although the separate restaurants was very very romantic. Loved the pool area. Make sure to book a room with seaside view, the room on the side of the buidig that I had, had a really booring view. Luxurious and...

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1Thank Wael J
Atlanta, Georgia
Reviewed 17 September 2015

This is a nice property. We really liked the option of all adults. Overall we enjoyed our stay last Christmas. Kind of pricey but it was a premium week. We visit Cancun at least once a year during labor weekend typically and stay at JW which is nice indeed. Aqua has a great location, very easy to get your drinks...

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4Thank Alexjaur
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you very much for taking the time to share with all of us this review, your feedback is very important to us and it is my regret that we were not able to meet your expectations on this occasion. Although many travelers find Live Aqua Cancun to be a great place for romantic and relaxing getaway, with excellent food...

Fort Lauderdale, Florida
Reviewed 16 September 2015

Excellent service - great team work, felt as a one big family accommodating our stay, very nice people. Clean all around. Room is being cleaned and set up in the morning and second time after you groom for the evening. On the last night room was set up with pleasant romantic surprise (I will not spoil it for others, let...

Review collected in partnership with this hotel
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6Thank Tatiana A
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you very much for sharing such kind comments about your recent stay at Live Aqua Cancún. It is an honor to have been chosen to spend your recent getaway and to have been able to exceed your expectations and make of this experience a memorable one. We look forward to having the honor of having you back soon, Warm...

Tulsa, Oklahoma
Reviewed 16 September 2015

My boyfriend and I returned from a 7 day trip to Live Aqua about a week ago. The entire week, we didn't leave the resort once because there was so much fun to be had right on the property. The hotel as a whole has a really swank, modern feel to it. It feels like you're staying at the Cosmopolitan...

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9Thank Cawoodstock

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan km 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $518 - $1,075 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 Spa Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
928 questions
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New York City, New York
1 month ago

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Questions? Get answers from Live Aqua Beach Resort Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are quiet, so don't let that worry you.”
  • First floor, ocean view.
 of 5 bubbles eyehep, 26 Mar 2017 | Read review
“Upgrade! If you book through costco.. get something other than garden view or you might have a view of the bushes like we did.”
 of 5 bubbles luvthebeach679, 26 Mar 2017 | Read review
“High enough that you have an ocean view.”
 of 5 bubbles nebrtravelor, 26 Mar 2017 | Read review
“Gardenview right next to the big vents..it was really loud. We didn't mind, however, as it was a nice "white noise" for sleeping.”
 of 5 bubbles dlaud, 23 Mar 2017 | Read review
“I got the deluxe ocean front room on the 9th floor and the view was Perfecto!”
 of 5 bubbles shirleybT8675TR, 21 Mar 2017 | Read review
5 of 5