We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#6 of 181 Hotels in Cancun
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$703*
US$415*
Great Deal
US$455*
US$447*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Live Aqua Beach Resort Cancun
Live Aqua Beach Resort Cancun
Panoramas (50)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,820 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Live Aqua Beach Resort Cancun
See the most recent reviews
Showing 6,932: English reviews
Michigan
Reviewed 1 November 2015

My husband and I stayed at this resort from October 10-17th, and I have to say, we are definitely going back. We’ve stayed at several all-inclusives in Mexico, Jamaica and the Dominican Republic, and Live Aqua outshines them all. It’s true what all the other reviews have said about the staff. They are amazing, and believe it or not, they...

 Report
Helpful?
2Thank Casey B
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for taking the time to write this detailed review of your recent stay at Live Aqua Cancun. It brings me great satisfaction to read that we were able to live up to every one of your expectations, giving you reason to consider giving us the honor of being your hosts once again in the future. Comments like yours...

Algonquin, Illinois
Reviewed 1 November 2015 via mobile

My husband and I visited this resort and we absolutely loved it! The hotel was super clean, the staff was wonderful, and the food was great. The pool was amazing big so it wasn't too crowded. Right across the street is a big shopping center really convenient. We loved everything about this resort and we defiantly will ever going back...

 Report
Helpful?
1Thank abs0307
West Chester, PA
Reviewed 1 November 2015

This was our 6th visit to Live Aqua and it continues to get better! I didn't see areas for improvement but they continue to add things to enhance one's stay even more. One thing they added since our last visit was "Unplugged" live music and dinner by the pool on Sunday nights.They were in the process of adding 15 new...

 Report
Helpful?
10Thank PAMichelle
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

It is such a privilege to have returning guests, who have seen us grow and evolve and we in turn, have been made part of their lives. It warms my heart to read comments like yours, and they are very much appreciated by each staff member that had a hand in making your experience unique. It is you who set...

New York
Reviewed 1 November 2015

We stayed at Live Aqua for 4 nights this past week and we had a great time. We didn't have much expectation so everything turned out almost perfect. It could be because of the time of the year/month, there was no line at all when we checked in. The check-in process was a breeze and it took less than 5...

 Report
Helpful?
3Thank QQKris
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 November 2015

The Hotel was spectacular as was also the King size bedroom with the Ocean front room view located on the 5th floor next to the Aqua club lounge and included the Aqua club VIP treatment. i can't say in words how nice the room was and the service that I and my wife experienced. This hotel is the place you...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank A TripAdvisor Member
Groton, Connecticut
Reviewed 1 November 2015

Beach, pools and view were beautiful. Food was good except that there was only 1 place for breakfast and that got boring. Azur was not that great. Hidden Garden (Asian food) was good but we had stomachaches for the next 2 days. Enjoyed MB. Drinks were watered down. I am a bartender and this resort should be ashamed of themselves...

 Report
Helpful?
12Thank Oct68
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I appreciate your valuable feedback concerning your recent stay at Live Aqua Cancun. I apologize for the frustrating situation you went through, I assure you that these behaviors are completely uncharacteristic of the standards that we operate by and I will be working hand in hand with the Heads of every area in order to ensure that every staff member...

Rio Rancho, New Mexico
Reviewed 31 October 2015

First time to Live Aqua and I will say it was a 1st class experience. Rooms, food, location, beach, and all the staff was amazing. Our trip was easy relaxing and we had a great time. I was surprised how nice the beach was for this property. I have no complaints, maybe just the suggestion of having a good authentic...

 Report
Helpful?
17Thank Adam M
St. Louis, MO
Reviewed 30 October 2015

Wow! What an amazing resort. From the service to the food to the pools, everything was perfect. From the moment we arrived for our 1 year anniversary we were treated like royalty. The pools were great and overlook an amazing beach. The food was incredible! I would recommend the resort to anyone and everyone!

 Report
Helpful?
3Thank Clayton T
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

On behalf of all the staff at Live Aqua Cancun, allow me to thank you for having chosen us for such a special occasion as your anniversary. We're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to...

Coningsby, England, United Kingdom
Reviewed 30 October 2015

I would first like to say we had a wonderful time at live Aqua and would certainly recommend it. SERVICE Despite a wonderful overall experience there are some issues were service is concerned that really should be addressed by management and these issues centre around "tipping". Let me start by saying it is NOT customary to "tip" for everything in...

 Report
Helpful?
16Thank Tony E
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for sharing your recent experience with the TripAdvisor Community. I am happy to read that your overall stay was pleasing, and I am sure your comments and recommendations will be of great use to our fellow readers when searching for the best choice to spend their upcoming getaway. We look forward to your return, do not hesitate to...

Bay Area, California
Reviewed 30 October 2015

** Tips are listed at the bottom of this review ** We spent 11 nights at Live Aqua for our Honeymoon and had an absolutely stunning time at the resort. I had researched in advance and found that Live Aqua was the #2 rated Hotel on Trip Advisor which ultimately led me to the decision to book this hotel. I...

 Report
Helpful?
8Thank kmr1631
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you for choosing Live Aqua Cancún as your host for your recent getaway and for taking the time to write such a detailed and objective review. It is always a pleasure to read about our guests experience since it gives us a better sense of direction as to where our focus and strategies should be headed next. At Live...

12,348 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11294)
Viewed
Room/Suite (1120)
Viewed
Hotel & Grounds (1656)
Viewed
Pool/Beach Area (2269)
Viewed
Dining (1674)
Viewed
View from Room (652)
Viewed
Bathroom (132)
Viewed
Family/Play Areas (25)
Viewed
Business Centre/Function Rooms (12)
Viewed
2:39
Videos (7)
Viewed
Other (3747)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (951)
Viewed
Aerial Photography (52)
Viewed
Amenities (232)
Viewed
Aqua Suite (89)
Viewed
Beach (29)
Viewed
King Oceanfront Room (62)
Viewed
Pool (51)
Viewed
Dining (239)
Viewed
The Hotel (89)
Viewed
Tierra Suite (108)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (103)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (6)
Viewed
Dining (9)
Viewed
Pool/Beach Area (9)
Viewed
View from Room (3)
Viewed
Other (62)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.3 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,713 reviews
3.7 km away
Grand Fiesta Americana Coral Beach Cancun
2.0 km away
Secrets The Vine Cancun
Show Prices
Show Prices
Show Prices
1.5 km away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#5 of 181 in Cancun
5,403 reviews
3.9 km away
Hyatt Ziva Cancun
Hyatt Ziva Cancun
#7 of 181 in Cancun
3,638 reviews
2.1 km away
Hard Rock Hotel Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan km 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $417 - $956 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon, HotelsClick, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Live Aqua Beach Resort Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Romantic Hotel in Cancun
#4 Business Hotel in Cancun
#6 Spa Hotel in Cancun
#6 On the Beach Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Luxury Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
982 questions
Ask a question

See all questions (982)

Questions? Get answers from Live Aqua Beach Resort Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not upgrade, but had a great view.”
12thhawk, 27 May 2017 | Read review
“Upgrade yourselves to a Suite.... You only Live Aqua once....”
jbene777, 26 May 2017 | Read review
“Get a ocean view room. Our friends opted for the less expensive room option and ended up on ground level.”
  • View from our balcony. We were on the sixth floor, I think.
648chelseaj, 25 May 2017 | Read review
“Oceanfront face the ocean directly, oceanview, you get a side view of the ocean.”
firefighterfan, 25 May 2017 | Read review
“We had a 2 Garden View rooms and it was nice, but the view from the Ocean View Suite is gorgeous!”
laynjoyce, 24 May 2017 | Read review
5 of 5
Priceline
US$415* /night
View Deal
Booking.comUS$455
Bookit.comUS$447
HotelsClickUS$703
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates