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Just got back from a wonderful vacation in Cancun and part of the reason was staying at the amazing Live Aqua Hotel. The hotel itself I thought very clean an upscale. We liked the décor and the wide open spaces and windows every where to...More
We had a really great time at Live Aqua. It was the best all-inclusive I've visited. (Prior ones, Occidental Cozumel and Holiday Inn Sun Spree Montego Bay were mediocre).
FOOD: for the most part, delicious. We often followed the prior reviews' recommendations for food selections....More
Overall, the hotel was nice and the service was good (not excellent which is why I couldn't give 5 stars). My husband and I had a great time there but didn't receive the consistent over-the-top excellent customer service that I read about before coming here....More
4 Thank zjyang
Response from Alfredo S, General Manager at Live Aqua Beach Resort CancunResponded 22 December 2015
I appreciate the time you have taken to write such a detailed review regarding your stay. Even though I am happy to read about the positive aspects of your stay, I regret to read that we did not fulfill your expectations, however I would like...More
Stayed here for the first time in February of 2015. Came back in December for round 2. This time we went with a suite. Totally worth it. Cabana reservations are included and it is funny to watch people play the towel game at 7am as...More
Luxurious hotel, beautiful grounds and beach. The rooms were really nice, I loved that they give you a beach bag, I loved the beds, the attention from the people who work there is exceptional. The food and the restaurants are all great, the beach is...More
US$384 - US$790 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 On the Beach Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Luxury Hotel in Cancun
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun
Non-Smoking Rooms ,
Number of rooms
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There is live music somewhere in the resort every night. It doesn't go late. Egos bar is open until 1am (I think) and has a DJ a few nights. The entertainment staff organizes a trip to a club every night so people who want... More
There is live music somewhere in the resort every night. It doesn't go late. Egos bar is open until 1am (I think) and has a DJ a few nights. The entertainment staff organizes a trip to a club every night so people who want that late night/all night experience go off-sight. I know they have Dos XX on tap and maybe one other. In cans, there was Modelo, Sol & Dos XX in our mini-bar.
We've been in the ocean almost every day of our 6 stays. The water is gorgeous especially during our winter trips (February and March). We've noticed a bit of seaweed in the water during our 2 August trips but one of them... More
We've been in the ocean almost every day of our 6 stays. The water is gorgeous especially during our winter trips (February and March). We've noticed a bit of seaweed in the water during our 2 August trips but one of them was right after a hurricane and the other was right before. In fact, we had 2 days without ocean time this trip because of Tropical Storm Franklin! It made me sad because I LOVE being in the ocean. The yellow flag days are the best although we do swim on red flag days as well. The lifeguards are great about letting guests know where it is safer to swim. They will even stand right on the shore!