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Fiesta Americana Villas Cancun

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#31 of 181 Hotels in Cancun
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Fiesta Americana Villas Cancun
Fiesta Americana Villas Cancun
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1,712 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Villas Cancun
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Showing 702: English reviews
Reviewed 17 March 2016 via mobile

My Daughter, Sister, snd I stayed here at Fiesta Americana in Cancun the week of March 9....I cannot say enough how from the moment we arrived until we left, we were treated like Royalty...Everyone from Ignacio @ the Concierge to Sylvia, the ocean/pool side waitress, to the Doormen, Enrique, they were all soo kind and helpful! I requested a floor...

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Helpful?
Thank Tammy_Lynne90
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that our service made you feel like royalty, this is our main objective: exceed your expectations. I will share your congratulatory words with our staff, especially with Ignacio Silvia and Enrique, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you, during...

Novi, United States
Reviewed 17 March 2016

From the moment we checked in the the moment we checked out we were treated like royalty. The food at the restaurant was good and the beach was much larger this year as compared to others. Pool was cold most of the time. The staff is A++++.

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Helpful?
Thank JOHN WILLIAM C
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that our service made you feel like royalty, this is our main objective: exceed your expectations. On the other hand, we will be monitoring the pool in order to keep a pleasant temperature always. We look forward to having the opportunity of serving you, during your next visit to Cancun General Management Fiesta Americana Villas...

Virginia Beach, Virginia
Reviewed 16 March 2016

We recently spent two weeks at this hotel and our cocktail waitress on the beach was Sylvia. She is friendly, fast, accurate, not pushy, has a great memory for her guests and knew what we liked to drink, she even remembered my parents who vacationed there every January for 25 years, and our son and daughter-in-law who recently honeymooned there....

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Helpful?
Thank ronjon2016
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

We appreciate you taking the time to share with us your thoughts and concerns. I will share your congratulatory words with Silvia, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is anything else...

Chicago
Reviewed 15 March 2016 via mobile

This the Villas only get the 2 stars because of their staff's potential. The front desk receptionist, Jose, was delightful in spite of the poor facilities. The rooms had a mildew smell. The bath tub was in need of serious replacement, it never looked clean. The hot tub was never hot and the food was sub par. The facility needs...

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Helpful?
3Thank bertholet
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry to know that our facilities did not fulfill your expectations, please accept my most sincere apologies. Certainly, our facilities are not new; nevertheless it is important to inform you that we are working to maintain the image and operation of the property in optimum conditions. As a matter of fact, we are in the bathtubs and...

Reviewed 13 March 2016

This is the place to take your family if you are planning a vacation to Cancun! Thank you Alexander, Fabian, Omar, and the whole FAVC staff for a great time.! Fiesta kids staff treated my grandkids like family. The Villas are located within walking distance of all the best restaurants and shops. You can also take the local bus to...

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Helpful?
Thank thomastW559CS
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you and your grandkids enjoyed your last vacations and our facilities fulfilled your expectations. I will share your congratulatory words with our staff, especially with Alexander, Fabian and Omar, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you, during...

Cancún, Mexico
Reviewed 12 March 2016

FA Villas Cancún is the perfect place for small families and young people who try to avoid the usual spring break madness & who are looking for an affordable place. The staff is really friendly and helpful. Especially FABIAN - great guy - made our stay really enjoyable. The rooms are really clean and offer all comfort that one can...

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Helpful?
Thank KIBUNDILA M
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that our facilities and our family concept made more enjoyable your last vacations. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us know. General Management Fiesta Americana Villas Cancun

Mexico City, Mexico
Reviewed 10 March 2016

The service at this hotel is excellent, but the rooms and overall installations are not as good, anyways you can have a good stay here but not as comfortable as you could expect, the value-cost relationship is pretty high.

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1Thank alejandrolo
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry to know that our facilities did not fulfill your expectations, please accept my most sincere apologies. Certainly, our facilities are not new; nevertheless it is important to inform you that we are working to maintain the image and operation of the property in optimum conditions. As a matter of fact, we are in the bathtubs and...

Adirondack Mountains
Reviewed 10 March 2016

Third time at this wonderful resort. Customer service is beyond excellent. All staff are wonderful! Arahi at reception took especially good care of us, as did Theresa in housekeeping and Silvia at pool bar! The hotel arranged some special touches to help us Celebrate my 50th birthday. Location is great, and easy walking to night- life and shopping. This is...

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Helpful?
Thank Traveler-Col
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are glad to know that you spent a wonderful vacations and a memorable birthday celebration. I assure you that our main objective is very clear: exceed your expectations. Therefore, our efforts are focused on achieving our goal and we are aware that...

Reviewed 10 March 2016

Unlike other resorts in which the beach is far away to your room, this resort provides you with easy access to the beach side, so you can readily enjoy beatiful views while having good meals with sitting in the restaurant. I want to especially appreciate for Arahi's kindness, who works at the front desk. Thanks to her help, our family...

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1Thank GO1194
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a relaxing time at our beautiful property, I will share your congratulatory words with Arahi, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is...

Greeley, Colorado
Reviewed 9 March 2016

This is the first review I've ever typed because I finally found a place to call my vacation home :) The FIESTA AMERICANA VILLAS in CANCUN is the PERFECT place to vacation. If you want a friendly, great service, with nice local people and great food this is the hotel you want to pick. It is a smaller place where...

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Helpful?
Thank Terri P
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a wonderful vacation at your new vacation home. We are so proud to know that we fulfilled our main objective: exceed your expectations. I am certain this comment will motivate all of us to keep searching for excellence. We look forward to having the opportunity of serving you in September, if...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Fiesta Americana Villas Cancun

Address: Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $197 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Americana Villas Cancun 3.5*
Number of rooms: 179
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Also Known As:
Fiesta Americana Villas Cancun Hotel Cancun
Fiesta Americana Cancun
Fiesta Americana Hotel Cancun
Fiesta Americana Vacation Club Cancun
Cancun Fiesta Americana
Hotel Style:
#25 Spa Hotel in Cancun
#30 On the Beach Hotel in Cancun
#43 Family Hotel in Cancun
#45 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Villas Cancun staff and other travellers.
72 questions
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Questions? Get answers from Fiesta Americana Villas Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room with 2 double beds worked well for 4 people”
 of 5 bubbles bensZ6511VZ, 22 Mar 2017 | Read review
“All rooms are classed with pool/ ocean view. The best rooms have patios overlooking the ocean.”
 of 5 bubbles johnd2934, 22 Mar 2017 | Read review
“2 bedroom suites have a beautiful ocean front balcony that is very large”
 of 5 bubbles P3596ZTrachelb, 15 Mar 2017 | Read review
“As for a beach view”
 of 5 bubbles Christinecsmith, 15 Mar 2017 | Read review
“pool view seem to be the best”
 of 5 bubbles cruzcap, 14 Mar 2017 | Read review
5 of 5