We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oasis Palm

Traveller (2399)
Pool & Beach (634)
Video

About

Location
Cleanliness
Service
Value
"Everything you want in a family vacation for less: that's me! Let me play with the little ones in my Kids Club while you take a break in my Kin Ha Spa - I've got lots of ways for grown-ups to relax while the kids have fun and games.They say I look a lot like my sister resort, Grand Oasis Palm, but my price tag is smaller, and who doesn't love that! Get together as a family and share my Mexican heritage, culture and cuisine; build sand castles on my sandy shore and splash and paddle in my spectacular freeform swimming pool".
Read more
Property amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Sauna
Show more
Room features
Family Rooms
Suites
Good to know
HOTEL STYLE
Bay View
Lagoon View
HOTEL CLASS
3,327Reviews
2,895Photos
377Q+A
100Room tips
Traveller rating
  • 829
  • 1,127
  • 681
  • 341
  • 350
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Stayed here for ten nights with my husband and two babies. Concierge staff are very helpful, they provided a plastic baby bath and sorted out bottled water for us, aswell as buying a lot of bottled water locally at a shop called Oxxo over the bridge. You cannot drink tap water
Read more
Response from OasisHotelResorts, Director General at Oasis Palm
Responded 2 days ago
Dear Guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. It was a pleasure having you as a guest.We are happy to hear you enjoyed some of our restaurants, rooms, beach, pools, entertainment and personalized service. We will of course congratulate our staff for their outstanding service. On the other hand, we appreciate your observations, we take all guests’ suggestions into account to meet your expectations. We truly hope to have the honor of welcome you back soon so you can continue to enjoy our resort. Best regards, Adelaida Arzola.
Read more
+2
I found really difficult to rate this hotel. Let me start with positives: 1. Staff members: - Angie from concierge desk. What a lovely lady. She made my check in really smooth, always had minute to have a chat and was always incredibly helpful. - Sandra from Maya Caribe. Lady
Read more
Response from OasisHotelResorts, Director General at Oasis Palm
Responded 2 days ago
Dear Lukas, We appreciate the time you have taken to share such detailed comments about your experience. We are happy to know you enjoyed our beach area, facilities and specially our personalized service. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. It would be a pleasure for us to welcome you again on your next visit to Cancun. Kind regards, Adelaida Arzola.
Read more
Things you need to know: Wifi and safe box are not free, Room service is not free. Small pools; crowded most of the time. Limited food choices and almost the same everyday, unless you go to those hotel restaurants that have charges. If you question don’t ask the front desk,
Read more
Response from OasisHotelResorts, Director General at Oasis Palm
Responded 4 days ago
Dear Maria, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We would like to inform you that all your comments and opinions are considered in order to improve our service. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us. Kind regards, Adelaida Arzola.
Read more
Best food we ate in Cancun was Labamba. The waiter did a great job, his name was Bartolomeo. Carlos was also great. The hostess name was Samantha. The cooks name was Armando the food was superb. Jorge, Amado Bravo, Rosendale were all great. Ruben does a great job running his
Read more
Response from OasisHotelResorts, Director General at Oasis Palm
Responded 4 days ago
Dear Guest, Thank you for taking the time to share your experience. We're glad you enjoyed La Bamba, every dish that leaves the kitchen is a true delight and an authentic culinary experience created with a lot of love and passion. We shall of course congratulate the members of our team that you have mentioned for their terrific performance. We truly hope to have the honor of welcome you back soon so you can continue to enjoy our resort. Kind regards, Adelaida Arzola.
Read more
2 weeks well spent in Mexico. It was our first time visiting and we’re already looking to return. We had a couple of issues with the accommodation which were soon put right which meant we could continue to enjoy our vacation. Massive Thankyou to the entertainment team for doing
Read more
Response from OasisHotelResorts, Director General at Oasis Palm
Responded 1 week ago
Dear Shelby, Thank you for your kind words. It gives us great pleasure to know that you and your family had such a great time during your stay with us. We are happy to hear you enjoyed our drink options and staff. We are extremely glad you received a great service, be assured that we will congratulate our staff for making your stay such a pleasant one. We would be honored to welcome you and your family again on your next vacation. Kind regards, Adelaida Arzola.
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
The view from our room was phenomenal!!
Window from shower to bedroom???
PreviousNext
12345684
Hello Chris, Our beaches have not been affected by this natural phenomenon. Best regards,
1 vote
Show all answers
Hello there, It is 15 USD per hour per kid. Our Caretakers, can only watch two kids. Best regards,
0 votes
Show all answers
PreviousNext
12345676
"Tip: if you intend to spend of your time in the hotel, this is not the place"
"Stay away from the rooms near the main pool,can get loud at daytime"
"Groups stay away, family with kids get prepared to wait at least 20 minutes for kids pasta,"
"best ocean view"
"Find somewhere else"
PreviousNext
12345620
PRICE RANGE
US$175 - US$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oasis palm hotel cancunoasis palm beach cancunoasis palm beach hotel cancunoasis palm cancunoasis palm beach resort cancuncalinda beach cancun
FORMERLY KNOWN AS
Oasis Palm Beach
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
470
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing