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Club Regina Cancun

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275 Reviews from our TripAdvisor Community

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Showing 193: English reviews
los angeles, ca
Reviewed 23 May 2012

We returned here after a visit 3 years ago. The first thing we noticed was that the staff were entirely different in their attitude. Without exception, all the staff were pleasant, friendly, efficient, and accommodating. We had requested an ocean view, and couldn't have been happier with our sixth floor room overlooking the ocean. Eric, the bell-man, was really great...

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2Thank anon03
Memphis, Tennessee
Reviewed 9 May 2012

This property must be divided by facility and staff. The staff is amazing,professional and helpful,Jorge the Entertainment Director is out of this world!The concierges are friendly and ready to assist. Avoid the gift shop....Highway robbery,take the bus and go to the first 7-11 type store,well worth it. Food offered is simple and overpriced .Avoid the BF buffet,order a carte .Lunch...

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6Thank Kapitaenleutnant
London, United Kingdom
Reviewed 7 May 2012 via mobile

I traded my mom's timeshare for the best place that wasn't all-inclusive. So...since we didn't have to pay much it was acceptable. Overall the place was clean, but desperately needed a facelift. The beach it was on was beautiful and that was definitely the best part. A few things if you plan to stay here: -don't just sign the kitchen...

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12Thank ShalonR
Bakersfield, California
Reviewed 6 May 2012

We just spent a week at the Club Regina with my Husband's family and we were fairly happy with the accomadations (which aren't amazing, but they are comfortable). Others have mentioned that they need some updating, but we were pretty happy with the rooms and the pools. We also felt very safe here. They have multiple security guards who circle...

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5Thank newmrswilliams
Mexico
Reviewed 30 April 2012

The thumbs up list: Courtesy and efficency at the front desk as per their bell boys team is great, extremly kind and supportive. My compliments for them. Food and beverages are nicely presented and served. Just a bit expensive but with the membership discount it is compensated. Rooms are confortable, they have what ever you may need to have your...

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6Thank Chazzyganaras
Moultonborough, New Hampshire, United States
Reviewed 30 April 2012

We spent 6 days at Club Regina and enjoyed it very much. Our room faced the pools and Gulf. It was a beautiful view with a beautiful beach. I have rated this resort as excellent largely due to the entertainment manager, Jorge. Jorge is a bundle of energy that keeps the visitors entertained from morning until night. We would usually...

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1Thank George C
Calgary, Canada
Reviewed 29 April 2012

This was a moderate hotel. We liked that this was not an all inclusive but more like a condo. The kitchen was nicely updated, but the bathrooms need to be re-done. The beds were very firm which was not good for us. I also feel that it was not as clean as I would like. It is at the beginning...

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2Thank dutchdecor
Horsham, United Kingdom
Reviewed 1 April 2012

My husband and I went to Club Regina for 10 days. The location of the hotel was perfect though the hotel itself is tired and is currently being updated. However, the entertainment manager Jorge more than made up for this by his friendliness and energy. The morning bike ride along the carribean was the perfect way to start the day!...

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4Thank Judith Y
Toronto, Canada
Reviewed 23 March 2012

This was a vacation to relax and regain energy during the March break (2012). This property is about 15 minutes from the airport. Located at the bottom end of the famous 7, twenty one kilometres from Cancun, Club Regina suited our needs. Our unit faced the lagoon but afforded us the afternoon sunshine and an escape from the animated activities...

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3Thank 790memb
Clinton, Connecticut
Reviewed 23 February 2012

My husband and I went to Club Regina for our honeymoon as a wedding gift. I had been there before and loved it, but my husband hadn't been before. He absolutely loved it! The facility itself is nice, but the entertainment guys Jorge and Aldo were what made our trip so fun and personal! They get you involved in all...

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2Thank Sara F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Club Regina Cancun

Address: Kilometro 20, Blvd. Kukulcan Zona Hotelera | at the Westin Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $166 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Regina Cancun 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Club Regina Cancun Hotel Cancun
Hotel Style:
#51 Top resorts Hotel in Cancun
#63 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Club Regina Cancun staff and other travellers.
23 questions
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Annapolis, Maryland
Dallas, Texas
3 months ago
4 months ago
Tucson

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Questions? Get answers from Club Regina Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the lagoon side are much quieter but beach side have wonderful views.”
 of 5 bubbles jjs662, 14 Sep 2016 | Read review
“All rooms are great.”
 of 5 bubbles 734tarunh, 13 Jul 2016 | Read review
“Could not say”
 of 5 bubbles running4fun, 1 Jun 2016 | Read review
“Beach side rooms offer excellent views. And if you love to hear the roar of the ocean, beach side will be your best bet.”
 of 5 bubbles blondiestar1, 18 May 2016 | Read review
“Ask for an updated room.”
 of 5 bubbles Fert2Dirt, 7 May 2016 | Read review
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