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Bel Air Collection Resort & Spa Cancun

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Bel Air Collection Resort & Spa Cancun
Bel Air Collection Resort & Spa Cancun
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2,432 Reviews from our TripAdvisor Community

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Showing 1,067: English reviews
southwestern ontario
Reviewed yesterday NEW

My daughter and I went to the Bel Air as a last minute, inexpensive vacation a couple of years ago (2015). It appealed because, for a reasonable price, we were able to fly out of our local airport instead of driving 2 hours to a bigger one, and the flight times were good. The whole thing was awful. We got...

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Helpful?
Thank valueoriented
Montreal, Canada
Reviewed 3 days ago NEW

The delux rooms have pretty nice view. Foods are quiet good and crews are very welcoming. Great hospitality. Would suggest them to put more Bali beds since they're very less and always booked by the guests from 7am

Review collected in partnership with this hotel
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Helpful?
Thank tahsinaa2017
british columbia,canada
Reviewed 4 days ago NEWvia mobile

We stayed for 7 nights and had a good experience except for a couple of hiccups. Check-in went well considering it was 2am(late due to Sunwings incompetence). We found the staff super friendly and helpfull.Thanks! The complex was clean and not as in need of renovations as I read in previous reviews. We had room 5616 which I think was...

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Helpful?
1Thank rham1
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you...

Lexington, Kentucky
Reviewed 5 days ago NEW

Not sure where to start. Check in was uneventful and was fairly smooth. Got our key cards. Got to our room and the cards didn't work. Had the cleaning lady let us in. Dialed the front desk. They came to replace the key cards and they didn't work. They came back with another set and didn't work. Finally on the...

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Helpful?
Thank Alex C
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Alex C, First of all, I would like to thank you for choosing Bel Air Collection Resort & Spa Cancun, as the preferred option to spend your recent holidays as well as, by letting us know about your inquietudes. We attach a great value to your comments and they are always taken with our maximum interest. We carefully reviewed...

Queretaro, Mexico
Reviewed 5 days ago NEW

No too fancy like most Cancun Resorts like to be, but simple with touchs of elegance. Small, no too many rooms, thus not too many people... nice pool and beach... being an "all inclusive" the good is very good, the breakfast is not a feast but right, the drinks are good, the service is good, the people are friendly -...

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1Thank Ronald A
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Ronald A, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that...

Toronto, Canada
Reviewed 6 days ago NEW

With my close-to-death but FULL OF LIFE partner, Doug. Arriving at Cancun airport, Nexus made it easy-peasy! ;) Arrived early & check-in at 3, but were able to store luggage, change into swimwear, and the staff were helpful. Doug and I headed to the Shipwreck Island bar (poolside) immediately. They were later to become our "go-to", so MANY thanks to...

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Helpful?
Thank beachchevy
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us. Besides our guests, our personnel is one of our most important assets that never cease in their efforts to go beyond your expectations in order to satisfy all our guests’ needs. It...

Chicago, Illinois
Reviewed 6 days ago NEW

The hotel desperately requires in renovation. Everything around is shabby . The problems with the sink and toilet were not fixed during our stay, despite we called and asking several times. No hooks for clothing and towels in the bathroom.

Review collected in partnership with this hotel
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Helpful?
Thank tanya1072
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear tanya1072 Thank you so much for sharing your latest experience at Bel Air Collection Resort & Spa Cancun, and thank you for the feedback regardig the rooms and areas, your remarks help us improve in order to keep a high level of satisfaction among our beloved guests. Please be sure we will follow up with every single one of...

Paterson, New Jersey
Reviewed 6 days ago NEWvia mobile

Nice place to stay, the employees are very hospitable and attentive. Rooms are very clean and the beds are very comfortable. Their pool and beachfront services are extremely convenient and very satisfying. Overall my wife and I had a good experience at the Bell Air Collection Resort.

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Helpful?
Thank Anuel L
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you...

Orem, Utah
Reviewed 1 week ago

The room was huge, and it was always clean, the staff was nice They do go above and beyond to help. The food was excellent, the beds were really comfortable. They could use more than one person at the front desk as it took a while to check in. Other than that everything was perfect. I would highly recommend

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Helpful?
1Thank danipatient
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you...

Waterdown, Canada
Reviewed 2 weeks ago

Everything was great. But pool was way too cold the whole week. Miquel and Christian front desk were very helpful. Enmanual, Efrain, Guspar pool bar staff were very friendly. Made the day very special

Review collected in partnership with this hotel
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Helpful?
Thank annelizabethk2017
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Where body, mind and spirit become one. The Bel Air Collection Hotel & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife. *Adults oriented. Children 12 years old and up are welcomed ... more   less 

Additional Information about Bel Air Collection Resort & Spa Cancun

Address: Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $153 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Cancun 3.5*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Priceline, Hotels.com and Orbitz so you can book your Bel Air Collection Resort & Spa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Hotel Cancun
Bel Air Cancun
Bel Air Collection Cancun
Hotel Style:
#52 Top resorts Hotel in Cancun
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Resort & Spa Cancun staff and other travellers.
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Questions? Get answers from Bel Air Collection Resort & Spa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in #5206 and loved it. Awesome view & quiet at night. Oceanview, but most rooms are, I believe...”
  • Sunset
  • Gorgeous. Just sayin'. Private, too.
 of 5 bubbles beachchevy, 15 Feb 2017 | Read review
“Ocean view with a balcony. Many do not have a balcony.”
 of 5 bubbles debbieo157, 5 Feb 2017 | Read review
“Ocean side has great views and breezes.”
 of 5 bubbles 968rkg, 26 Jan 2017 | Read review
“The room was perfect, 3rd floor, balcony looking over the pool and ocean. STUNNING”
 of 5 bubbles jordynr242, 23 Jan 2017 | Read review
“best views”
 of 5 bubbles franciscog5, 20 Jan 2017 | Read review
5 of 5