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Bel Air Collection Resort & Spa Cancun

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Traveller (2229)
Pool & Beach (565)
Room & Suite (493)
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Overview
  • Excellent37%
  • Very good26%
  • Average17%
  • Poor11%
  • Terrible9%
Travellers talk about
“pool bar”(84 reviews)
“sushi”(74 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Reviews (3,524)
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All reviewspool barsushiall inclusive packagelagoon viewbeach areapool sidegreat beachalfredoocean frontspring breakvacationangelmarianojacuzzibartenderdiegowaiters
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721 - 725 of 1,359 reviews
Reviewed 24 May 2015

This website has greatly assisted us in making vacation decisions. Completing our stay at Bel Air tomorrow. Very few surprises here--both good and not so good. The property: good staff for the most part; helpful and very considerate; Juanita kept our room clean throughout our...More

3  Thank Chaz343
Reviewed 23 May 2015 via mobile

So far my trip has been AHHHHHH-MAZING!! I am being treated as royalty here lol seriously .. Diego the bartender is awesome! And Alan, he is the such a great host with the activities love his enthusiasm!! Great staff, great view, good drinks what else...More

1  Thank mercedes i
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 10 July 2015

Dear Guest, Many thanks by your preference in the selection Bel Air Collection Resort & Spa Cancún for your recent vacation. I also would like to extend our gratitude caused you have shared your experience regarding this trip to our property through Tripadvisor advising to...More

Reviewed 16 May 2015

Please do not let this fool you. This place has an All Inclusive OPTION which is NOT clear when you make reservations. We were told by a very sarcastic GianCarlos at check in who did NOTHING but inform us that it would be an additional...More

12  Thank Sha-Toya M
Reviewed 15 May 2015

Me and my husband visited Cancun in April 2015. We booked a 7 day all inclusive trip from sunwing. On the very second day of our stay, this incident happened. My husband was on the beach and I came back to my room for shower....More

11  Thank Sparshi16
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 22 May 2015

Dear Guest. First I would like to thank you for visiting Bel Air Collection Resort & Spa Cancun. We're deeply sorry about the experience you went through during your stay with us. We certainly know the sentimental value that comes with these belongings. In our...More

Reviewed 13 May 2015

I got this hotel for a steal, and for that reason only I'm OK with it. I should share that I did not pay for the all inclusive package, which added nearly 2-3 times the per night charge. In stead, I brought my own breakfasts,...More

5  Thank ChiquiHerrera
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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Room Service
Restaurant
Free Internet
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$90 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$90 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (2229)
Pool & Beach (565)
Room & Suite (493)
Dining (198)
Amenities (35)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
Questions & Answers
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Saška B
30 May 2018|
Answer
Response from Antonio G | Property representative |
Hello Saska! Thanks for contacting us! Can you let me know your email so I can reach you back? Kind regards!
0
Votes
Google Translation
Miahp06
18 March 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
No there is not. Super shuttle is a good one there. We have used it many times with no issues!
0
Votes
Billie B
30 January 2018|
AnswerShow all 2 answers
Response from Gerencia G | Property representative |
Dear Billie B, The all inclusive includes breakfast, lunch and dinner, in any of the restaurantes at the hotel, mini bar restocked once a day also included, tea time from 5 to 6 pm, sunset corner 6th floor (champagne) from... More
0
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Room Tips
"I would suggest the ocean view....why not?"
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"Book at the Marriott!!"
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"6 floor is my favorite. Ocean view get the sun rise, lagoon view gets the sunset"
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"Try to get a beach view room because the other views are facing the busy street"
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