We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Cancun Arenas

917 reviews
#106 of 177 Hotels in Cancun
Save
Traveller (666)
Room & Suite (202)
Pool & Beach (188)
Overview
  • Excellent19%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Cancun Arenas
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$160.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e2f87e95b021473c9c3c6929ab8421f2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":628864,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68899722],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":160,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e2f87e95b021473c9c3c6929ab8421f2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":160,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":160,"highestMetaPriceDisplay":-1,"hotelName":"Holiday Inn Cancun Arenas","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUyZjg3ZTk1YjAyMTQ3M2M5YzNjNjkyOWFiODQyMWYyIiwiQUlLIjoiY2Y5MGU0NzU0ZGNkNGVhZmFkYzA3OTVmNGNiNmExNTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$160", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68899722":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (917)Write a Review
Filter reviews
362 results
Traveller rating
50
92
95
63
62
Traveller type
Time of year
LanguageEnglish
More languages
50
92
95
63
62
Show reviews that mention
All reviewsall inclusive optionbeach accesszona hotelerabus rideday tripsbeach volleyballview of the oceanclubsangel
FilterEnglish
Updating list...
1 - 5 of 362 reviews
Reviewed 3 weeks ago via mobile

Just got here an hour ago and I already regret it. Rooms are basic, no fridge and bathroom is tiny. There is one restaurant available tonight but since we got here in the afternoon we can’t reserve it. Because they only take reservations in the...More

Thank ACC1979
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 1 week ago

Hi ACC1979, Thanks for choosing to spend New Year's Eve with us. I'm sorry to hear that you weren't impressed with the room and that you found the evening meal pricey. We aim to deliver great value from our services and your comments will help...More

Reviewed 16 December 2017 via mobile

A beautiful clean hotel right in the middle of the strip. Hotel staff are nice & helpful. There is a small beach area, good for kids to play at. Nice pool. I enjoyed a wonderful massage by the ocean. The bus conveniently stops right out...More

Thank Elizabeth V
Response from Yemil S, Manager at Holiday Inn Cancun ArenasResponded 17 December 2017

Dear Elizabeth V, Thank you for your review regarding your recent stay at Holiday Inn CANCUN ARENAS. I am pleased to see that you found the level of service from our staff to be satisfactory. We are committed to providing our guests with the highest...More

Reviewed 5 September 2017

The hotel is looking quite new and is placed at the very beginning of the long road/stretch of sand of the zona hotelera of Cancun. Rooms are clean, all white, most of them with sea view. Look of the furniture is not for sure luxury...More

Thank KITER57
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 20 September 2017

Hi KITER57! Thank you for staying at our hotel and posting a candid feedback! While your stay was satisfactory on most part, I'm sorry that the our hotel staff's service failed to impress you. Our desire is to help guests make the most of their...More

Reviewed 12 August 2017 via mobile

I made my first stay here in Cancun. Booked with breakfast included and the staff was friendly. The room was spacious and clean and air conditioning worked well. But there was no refrigerator. It was nice to be able to use the computer for free...More

1  Thank Areum Y
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 27 August 2017

Dear Areum Y, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we are happy you were satisfied with your stay. We always strive to provide great service to all of our...More

Reviewed 2 August 2017

The type of hotels you find when looking for a cheap option. Price was ok, service not so much. Still, if you plan to go to Cancun and spend most of the time on the different tours, this is a very good option. Again, please...More

2  Thank GeckoPSX
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 17 August 2017

Hello GeckoPSX, Thank you for writing a review about your recent stay with us. I am pleased to read that you have rated 4/5 for the sleep quality and regarded the rates to be ok. Our goal is to consistently provide excellent guest experiences but...More

View more reviews
PreviousNext
12345673
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$97 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (666)
Room & Suite (202)
Pool & Beach (188)
Dining (111)
Hotel & Grounds (365)
Business Centre & Event Rooms (25)
Family and Play Areas (23)
Bathroom (21)
Questions & Answers
Ask a question
Lala2580
30 April 2017|
AnswerShow all 2 answers
Response from Lubiere | Reviewed this property |
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
1
Vote
philip780
7 March 2017|
AnswerShow all 3 answers
Response from yisus1 | Property representative |
Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
1
Vote
Google Translation
Room Tips
"From the mid-range, fair price."
Read review
"Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
Read review
"beach view"
Read review
"Beach view rooms are much quieter than road facing rooms."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite