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    Holiday Inn Cancun Arenas

    948 reviews
    #112 of 180 Hotels in Cancun
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    Blvd Kukulcan Manzana Km 2.5, Cancun 77504, Mexico
    011 65 800 852 6027
    Hotel website
    Lock in the lowest price from our partners
    US$252
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    US$169
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    Traveller (699)
    Room & Suite (232)
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    Overview
    3.5
    948 reviews
    • Excellent19%
    • Very good32%
    • Average23%
    • Poor12%
    • Terrible14%
    Travellers talk about
    “all inclusive option”(6 reviews)
    “beach access”(5 reviews)
    “zona hotelera”(4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    3 Star Hotel
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    Contact Info
    Hotel website
    011 65 800 852 6027
    Blvd Kukulcan Manzana Km 2.5, Cancun 77504, Mexico See on map
    Offers from Holiday Inn Cancun Arenas
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (948)
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    11 - 15 of 366 reviews
    Reviewed 2 August 2017
    Not so expensive hotel...don't eat at the restaurant!

    The type of hotels you find when looking for a cheap option. Price was ok, service not so much. Still, if you plan to go to Cancun and spend most of the time on the different tours, this is a very good option. Again, please...More

    2  Thank GeckoPSX
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 17 August 2017

    Hello GeckoPSX, Thank you for writing a review about your recent stay with us. I am pleased to read that you have rated 4/5 for the sleep quality and regarded the rates to be ok. Our goal is to consistently provide excellent guest experiences but...More

    Reviewed 2 June 2017 via mobile
    DISAPPOINTED

    I was at this hotel for 5 nights, my room was okay. I had all exclusive which it was disappointed because only included chz nachos, chz burger , hot dog and club sandwiches. So not worth it. The employees at the front desk were rude,...More

    1  Thank Lala2580
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 16 June 2017

    Dear Lala2580, Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I would like to apologize for the experience you had with your room, specially with your air-conditioner I am also sorry for the level...More

    Reviewed 1 June 2017
    Not a bad deal!!!

    We arrived in Cancun at 6am. We got to the hotel at 9am. Mind you, check in wasn't until maybe 2. Definitely 3! But, the lady at the reception was super nice! We got a room on the fourth floor with two double beds (instead...More

    3  Thank rhb1007
    Reviewed 20 May 2017 via mobile
    Worst hotel ever

    If your looking for peace and quiet on a white sandy beach , don't come to this hotel . The blare music from 10 am till late at night . They have pool activities with the worst voice and can be heard several km away...More

    4  Thank Scorp1975
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 4 June 2017

    Dear Scorp1975, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit. Reviews like yours are very valuable as they enable us to target...More

    Reviewed 14 May 2017 via mobile
    Good for families

    I would recommend this hotel for families and not for couples. The hotel has many activities and facilities, yet its not so attractive for young people. The beach is not good, but I discovered that this is general problem in Cancun. The staff is absent...More

    Thank Catalin D
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 29 May 2017

    Hi Catalin D, Thanks for choosing the Holiday Inn Cancun Arenas, Mexico and leaving candid feedback. I appreciate your comments about the service during breakfast and I am pleased that your overall stay was satisfactory. It is unsettling to read that you found some of...More

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    About
    Amenities
    Top amenities
    Beachfront
    Free High Speed Internet (WiFi)
    Pool
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Children Activities (Kid / Family Friendly)
    Room Service
    Free Parking
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Things to do
    Pool
    Restaurant
    Bar/Lounge
    Fitness Centre with Gym / Workout Room
    Outdoor pool
    Details
    Price range
    US$105 - US$284 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #74 On the Beach Hotel in Cancun
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$105 - US$284 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #74 On the Beach Hotel in Cancun
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    Traveller (699)
    Room & Suite (232)
    Pool & Beach (192)
    Dining (113)
    Amenities (37)
    Business Centre & Event Rooms (25)
    Family and Play Areas (23)
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    Questions & Answers
    Ask a question
    See all 25 questions
    Haley C
    5 January 2018|
    AnswerShow all 2 answers
    Response from Maximina L |
    Open 8 pm.
    0
    Votes
    Lala2580
    30 April 2017|
    AnswerShow all 2 answers
    Response from Lubiere | Reviewed this property |
    Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
    1
    Vote
    philip780
    7 March 2017|
    AnswerShow all 3 answers
    Response from yisus1 | Property representative |
    Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
    1
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    123456…9
    Room Tips
    "go to another hotel"
    Read review
    "From the mid-range, fair price."
    Read review
    "Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
    Read review
    "beach view"
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