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Holiday Inn Cancun Arenas

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Traveller (699)
Room & Suite (232)
Pool & Beach (192)
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Overview
  • Excellent19%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (948)
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11 - 15 of 366 reviews
Reviewed 2 August 2017

The type of hotels you find when looking for a cheap option. Price was ok, service not so much. Still, if you plan to go to Cancun and spend most of the time on the different tours, this is a very good option. Again, please...More

2  Thank GeckoPSX
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 17 August 2017

Hello GeckoPSX, Thank you for writing a review about your recent stay with us. I am pleased to read that you have rated 4/5 for the sleep quality and regarded the rates to be ok. Our goal is to consistently provide excellent guest experiences but...More

Reviewed 2 June 2017 via mobile

I was at this hotel for 5 nights, my room was okay. I had all exclusive which it was disappointed because only included chz nachos, chz burger , hot dog and club sandwiches. So not worth it. The employees at the front desk were rude,...More

1  Thank Lala2580
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 16 June 2017

Dear Lala2580, Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I would like to apologize for the experience you had with your room, specially with your air-conditioner I am also sorry for the level...More

Reviewed 1 June 2017

We arrived in Cancun at 6am. We got to the hotel at 9am. Mind you, check in wasn't until maybe 2. Definitely 3! But, the lady at the reception was super nice! We got a room on the fourth floor with two double beds (instead...More

3  Thank rhb1007
Reviewed 20 May 2017 via mobile

If your looking for peace and quiet on a white sandy beach , don't come to this hotel . The blare music from 10 am till late at night . They have pool activities with the worst voice and can be heard several km away...More

4  Thank Scorp1975
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 4 June 2017

Dear Scorp1975, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit. Reviews like yours are very valuable as they enable us to target...More

Reviewed 14 May 2017 via mobile

I would recommend this hotel for families and not for couples. The hotel has many activities and facilities, yet its not so attractive for young people. The beach is not good, but I discovered that this is general problem in Cancun. The staff is absent...More

Thank Catalin D
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 29 May 2017

Hi Catalin D, Thanks for choosing the Holiday Inn Cancun Arenas, Mexico and leaving candid feedback. I appreciate your comments about the service during breakfast and I am pleased that your overall stay was satisfactory. It is unsettling to read that you found some of...More

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About
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$105 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (699)
Room & Suite (232)
Pool & Beach (192)
Dining (113)
Amenities (37)
Business Centre & Event Rooms (25)
Family and Play Areas (23)
Questions & Answers
Ask a question
Haley C
5 January 2018|
AnswerShow all 2 answers
Response from Maximina L |
Open 8 pm.
0
Votes
Lala2580
30 April 2017|
AnswerShow all 2 answers
Response from Lubiere | Reviewed this property |
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
1
Vote
philip780
7 March 2017|
AnswerShow all 3 answers
Response from yisus1 | Property representative |
Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
1
Vote
Google Translation
Room Tips
"go to another hotel"
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"From the mid-range, fair price."
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"Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
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"beach view"
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