Light house! Food and service were great! Main pool is great! Super clean! Kids club was AMAZING! My little loved it! Everyone was very friendly and helpful! Entertainment team is great! Alexa from kids club was very friendly!
We had so much fun at piñata time with kids and husband’s second time EVER hitting a piñata!! Thank you to Alexa and the crew at the kids area! They were so sweet and highly recommend joining in on the family activities here.
We have travel to cancun many times. This was the 1st time at the resort and let me tell you this was the worst dirtiest resort we have stayed.We stayed in a sunset suite which was so dirty. We notified front desk and they moved us to a different room, which didn’t get better nasty cake on dirt on bottom sliding shower doors.broken tiles pink mildew black mold shower head was completely discussing.mirrors had finger prints from other guests and dusty. Closets door we’re filthy they had long splatter lines of dirt. Faucets were covered in hard water stains dull and pink slim.I had to put a towel down on the shower floor just so our family wouldn’t be touching the nasty tiles while showering. The jacuzzi was old green slim from the jets. They painted over it to cover it up but you could still see the stains , dirt. The jets were broken and never fix. Never in a million years would I set foot in the jacuzzi.The balcony glass was dirty never was clean. Awful nasty never ever experience this in a cancun resort I don’t get what there concept of cleaning is?They did have the cleaning lady come in in the room to do a what they called a deep cleaning which was not! There drinking cups had lipstick from other people and never cleaned properly I don’t how many times I had to point it out to the bar guy. The breakfast buffet drinking glasses were cloudy and also not cleaned.There sliver wear was constantly dirty we would have to be checking them.There were Cockroaches on the breakfast buffet. Also by the elevators.seems like the workers know about them because they were not surprise at all. Kids water slides wow its a safe hazard! Rusted falling apart dirty mouse droppings by the kids club gross gross.in my country that water park would be shut down for violating health codes. I can see how many travelers complained about getting sick after visiting the water park. The pools are in disparate need of repairs.broken tiles black mold pink slim tile grout missing Beach area not enough seating smallest beach area I have been to. Service so slow never got our drinks This resort needs to be shut down for a massive DEEP cleaning and renovations. Never would I recommend this to anybody. Stay away it’s to dirty and puts your health on risk.…
I reserved an ocean front room with two beds. BEST room I've ever had at a Cancun resort! Huge room with spectacular view. I do have few negative things to say about the resort. The waiting line in the morning to make reservations for dinner is ridiculously long and slow. I reserved a room at this resort because they had a swim up bar. It was closed for remodeling! Despite these things, the staff is so very friendly, the food is good (Italian is my favorite at SeaDust), and the resort is so nice, that this will be my first time to book the same resort two years in a row! You will see me there next year.
The resort is great for children so many activities for them, kids club, huge kids pool. My child loved it. Miss Wendy and Miss Junita ware great, very helpful at the kids club. The food is ok, it needs some improvement. The Manhattan restaurant was great. The other restaurants need some work on the food. Maybe bring a special chef from the features countries to give some tips. The fruit was amazing. People were nice and helpful. The lobby bar great drinks - Thank you Armando. Crepes place amazing