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Blvd. Kukulcan Km 17 Zona Hotelera, Cancun 77500 Mexico
33 people are viewing this hotel
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US$264
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US$230
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US$171
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3668)
Pool & Beach (797)
Room & Suite (403)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Seadust Cancun Family Resort
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 269 in Cancun
Location
Cleanliness
Service
Value
Seadust Cancun is an extraordinary all-inclusive family resort that combines the beauty of the Mexican Caribbean with exquisite food, drinks and fun activities for adults and children of all ages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Vending machine
Swimup bar
Poolside bar
Game room
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Walking tours
Waterslide
Board games / puzzles
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
On-demand films
iPod docking station
Complimentary toiletries
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
English, Spanish
4878Reviews1114Q+A100Room tips
Traveller rating
  • 3,688
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  • 182
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Popular mentions
Kendra B wrote a review 21 May
1 contribution
Light house! Food and service were great! Main pool is great! Super clean! Kids club was AMAZING! My little loved it! Everyone was very friendly and helpful! Entertainment team is great! Alexa from kids club was very friendly!
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Date of stay: May 2022Trip type: Travelled
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Response from Seadust Cancun Family Resort, Atención al huésped/Recepción at Seadust Cancun Family Resort
Responded 2 days ago
Thank you for choosing to stay with us at Seadust Cancun Family Resort for your recent visit to Cancun. It was a pleasure for us to receive you and we thank you for taking the time to share your experience with other travelers. It is always an honor to hear from guests who enjoyed every aspect of your stay, we will be sure to share your kind congratulations with the entire team. We all hope to have the opportunity to welcome you soon.
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Lauren F wrote a review 21 May
Jacksonville, Florida7 contributions
We had so much fun at piñata time with kids and husband’s second time EVER hitting a piñata!! Thank you to Alexa and the crew at the kids area! They were so sweet and highly recommend joining in on the family activities here.
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Date of stay: May 2022Trip type: Travelled
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Response from Seadust Cancun Family Resort, Atención al huésped/Recepción at Seadust Cancun Family Resort
Responded 2 days ago
We are delighted to know that you enjoyed your vacation at our resort and we want to thank you for taking the time to share your review, but above all, we want to thank you for your kind recognition of our team members, especially Alexa, with great pleasure we will pass on your warm words. We hope to have you back in the near future.
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Maria wrote a review 21 May
1 contribution
+1
We have travel to cancun many times. This was the 1st time at the resort and let me tell you this was the worst dirtiest resort we have stayed.We stayed in a sunset suite which was so dirty. We notified front desk and they moved us to a different room, which didn’t get better nasty cake on dirt on bottom sliding shower doors.broken tiles pink mildew black mold shower head was completely discussing.mirrors had finger prints from other guests and dusty. Closets door we’re filthy they had long splatter lines of dirt. Faucets were covered in hard water stains dull and pink slim.I had to put a towel down on the shower floor just so our family wouldn’t be touching the nasty tiles while showering. The jacuzzi was old green slim from the jets. They painted over it to cover it up but you could still see the stains , dirt. The jets were broken and never fix. Never in a million years would I set foot in the jacuzzi.The balcony glass was dirty never was clean. Awful nasty never ever experience this in a cancun resort I don’t get what there concept of cleaning is?They did have the cleaning lady come in in the room to do a what they called a deep cleaning which was not! There drinking cups had lipstick from other people and never cleaned properly I don’t how many times I had to point it out to the bar guy. The breakfast buffet drinking glasses were cloudy and also not cleaned.There sliver wear was constantly dirty we would have to be checking them.There were Cockroaches on the breakfast buffet. Also by the elevators.seems like the workers know about them because they were not surprise at all. Kids water slides wow its a safe hazard! Rusted falling apart dirty mouse droppings by the kids club gross gross.in my country that water park would be shut down for violating health codes. I can see how many travelers complained about getting sick after visiting the water park. The pools are in disparate need of repairs.broken tiles black mold pink slim tile grout missing Beach area not enough seating smallest beach area I have been to. Service so slow never got our drinks This resort needs to be shut down for a massive DEEP cleaning and renovations. Never would I recommend this to anybody. Stay away it’s to dirty and puts your health on risk.
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Date of stay: May 2022Trip type: Travelled
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Response from Seadust Cancun Family Resort, Atención al huésped/Recepción at Seadust Cancun Family Resort
Responded 2 days ago
First of all, we would like to thank you for choosing Seadust Cancun Family Resort to spend your holidays and for taking the time to evaluate your experience with us. We are fully aware that hygiene and cleanliness are aspects of great importance for our guests to feel 100% comfortable in our resort. For a future occasion, please feel free to contact our reception to point out any imperfections in the service. The team will act quickly with the intention of addressing the issue and correcting any situation that is not in accordance with our established standards. Thank you again for your visit and constructive reviews, our main goal is to ensure our guests feel comfortable and fully enjoy their visits. We are looking foward to have the opportunity to regain your trust.
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GMR wrote a review 18 May
Sarasota, Florida87 contributions17 helpful votes
I reserved an ocean front room with two beds. BEST room I've ever had at a Cancun resort! Huge room with spectacular view. I do have few negative things to say about the resort. The waiting line in the morning to make reservations for dinner is ridiculously long and slow. I reserved a room at this resort because they had a swim up bar. It was closed for remodeling! Despite these things, the staff is so very friendly, the food is good (Italian is my favorite at SeaDust), and the resort is so nice, that this will be my first time to book the same resort two years in a row! You will see me there next year.
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Date of stay: May 2022
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Response from Seadust Cancun Family Resort, Atención al huésped/Recepción at Seadust Cancun Family Resort
Responded 6 days ago
Thank you so much for taking the time and sharing with us your experience during your stay.We are pleased that from our beautiful beachfront pool area to our staff were able to impress you. We are proud of the service we offer and are glad you had the opportunity to experience it for yourself. We will make sure to share with our team your kind comments. On the other hand we appreciate the suggestions mentioned, your opinion is very important as it allows us to improve the quality of our services. We hope to welcome you back soon.
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Experience670877 wrote a review 17 May
1 contribution
The resort is great for children so many activities for them, kids club, huge kids pool. My child loved it. Miss Wendy and Miss Junita ware great, very helpful at the kids club. The food is ok, it needs some improvement. The Manhattan restaurant was great. The other restaurants need some work on the food. Maybe bring a special chef from the features countries to give some tips. The fruit was amazing. People were nice and helpful. The lobby bar great drinks - Thank you Armando. Crepes place amazing
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Date of stay: May 2022Trip type: Travelled
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Response from Seadust Cancun Family Resort, Atención al huésped/Recepción at Seadust Cancun Family Resort
Responded 1 week ago
Thank you so much for taking the time and sharing with us your experience during your stay. We are pleased that from our activities to our staff were able to impress you. We are proud of the service we offer and are glad you had the opportunity to experience it for yourself. We will make sure to share with Wendy, Juanita and Armando as well as the rest of our team your kind comments. On the other hand we appreciate the suggestions mentioned, your opinion is very important as it allows us to improve the quality of our services. We hope to welcome you back soon.
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PRICE RANGE
US$201 - US$370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
great parnassus hotel cancun, great parnassus resort cancun, great parnassus resort spa cancun, parnassus cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
505
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Frequently Asked Questions about Seadust Cancun Family Resort
Which popular attractions are close to Seadust Cancun Family Resort?
Nearby attractions include Puerto Maya Cancun (0.6 km), Playa Delfines (0.8 km), and Mayan Museum of Cancun (0.6 km).
What are some of the property amenities at Seadust Cancun Family Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Seadust Cancun Family Resort?
Top room amenities include air conditioning, a flat screen TV, and a view of a nearby landmark.
What food & drink options are available at Seadust Cancun Family Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Seadust Cancun Family Resort?
Yes, free parking is available to guests.
What are some restaurants close to Seadust Cancun Family Resort?
Conveniently located restaurants include Restaurante Cüa, Bacoli Tratoria, and Restaurante Benazuza.
Are there opportunities to exercise at Seadust Cancun Family Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Seadust Cancun Family Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Seadust Cancun Family Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Seadust Cancun Family Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Seadust Cancun Family Resort?
Many travellers enjoy visiting Zona Arqueologica El Rey (0.6 km) and Scorpion’s Temple (4.9 km).