We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Great Parnassus Family Resort

    Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    US$247
    US$238
    SAVE US$9
    US$247
    US$247
    Traveller (4626)
    Pool & Beach (904)
    Room & Suite (842)
    Overview
    • Excellent33%
    • Very good31%
    • Average18%
    • Poor8%
    • Terrible10%
    Travellers talk about
    “big ben” (384 reviews)
    “karaoke bar” (147 reviews)
    Public Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Great Parnassus Family Resort
    Special Offer: Package Deal
    Deals (17)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Family Room (2 Adults + 2 Children) - Non-refundable
      US$247US$238
      View Deal
    • Family (Free breakfast)
      US$247
      View Deal
    • Family
      US$247
      View Deal
    All 17 deals for this property
    • Family Room (2 Adults + 2 Children) - Non-refundable
      US$238
      View Deal
    • Family Room (2 Adults + 2 Children) - Non-refundable
      US$238
      View Deal
    • Family
      US$247
      View Deal
    • Family
      US$247
      View Deal
    • Family (Free breakfast)
      US$247
      View Deal
    • Family
      US$247
      View Deal
    • Family
      US$247
      View Deal
    • Sunset Suite
      US$250
      View Deal
    • Sunset Suite
      US$250
      View Deal
    • Sunset Suite (Free breakfast)
      US$250
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 17
    Secrets The Vine Cancun
    8,680 reviews
    #4 of 175 hotels in Cancun
     
    Marriott Cancun Resort
    3,962 reviews
    #15 of 175 hotels in Cancun
     
    Omni Cancun Resort & Villas
    6,071 reviews
    #36 of 175 hotels in Cancun
     
    The Royal Caribbean
    2,061 reviews
    #35 of 175 hotels in Cancun
     
    Write a Review
    Reviews (5,335)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Great Parnassus Family Resort
    See the most recent reviews

    21 - 25 of 3,384 reviews

    Reviewed 3 July 2017 via mobile

    Pros: We have a good value/price option. 6 restaurants for dinner + a buffet. Our first 3 not so many options at menu(Mexican, Big Ben, Italian) Japanase, Manhattan and French better options. Bars always good. Cons: Beds no rest very old mattress. On peak time...More

    Thank TheBlueRey
    Response from Great_Parnassus, Guest Service at Great Parnassus Family ResortResponded 5 July 2017

    Dear TheBlueRey, Thank you so much for sharing your feedback with us. We’ll be sure to follow up on your commentaries. We are currently working in a lot of areas in the hotel, allowing us to improve the level of quality in all our facilities,...More

    Reviewed 27 June 2017 via mobile

    Just got back yesterday and it was the worst experience ever. The a/c in my room didn't work the fan didn't either so it was super hot. Old hotel needs a major Renovation shower didn't work water stop while taking a shower a/c didn't work...More

    1  Thank LuisEdenJr
    Response from Great_Parnassus, Guest Service at Great Parnassus Family ResortResponded 30 June 2017

    Dear LuisEdenJr, It’s a surprise for us to read such a bad review as this is not the quality and service that characterizes us. We sincerely apologize for all the inconveniences you encountered since your arrival. We understand that this was not an ideal experience,...More

    Reviewed 26 June 2017 via mobile

    I have been all over for vacations, and this "resort", if you can even call it that, was by far the worst place I have ever been. I have NEVER written a hotel/resort review prior to this, but I would never want another family to...More

    2  Thank Dana S
    Response from Great_Parnassus, Guest Service at Great Parnassus Family ResortResponded 27 June 2017

    Dear Dana S, First and foremost thank you for taking the time to write us your comments about your recent stay at our resort. We are truly sorry for the inconveniences presented during your stay; we have made a detailed report of your comments and...More

    Reviewed 22 June 2017 via mobile

    My family and I stayed 6/15-6/20. On day 1 I felt trapped and upset with how long "VIP" check-in took. Btw, VIP check in is just being checked in where there's AC vs in the stifling hot open air lobby. The entire lobby and all...More

    Thank MsReet2U
    Response from Great_Parnassus, Guest Service at Great Parnassus Family ResortResponded 24 June 2017

    Dear MsReet2U, First of all we would like to thank you for choosing Great Parnassus Family Resort for such an important commemoration. We are sorry to hear that we did not meet your expectations during your stay with us. It’s a surprise for us to...More

    Reviewed 20 June 2017

    Its too bad that I have to write a review like this because I don't like to but I hope it helps future travellers and the hotel alike to make better decisions. Lets start with the staff. There are a couple staff members that were...More

    6  Thank mikesanders1487
    Response from Great_Parnassus, Guest Service at Great Parnassus Family ResortResponded 27 June 2017

    Dear mikesanders1487, First of all, we thank you for choosing Great Parnassus Family Resort for you recent visit to Cancun. We are truly sorry to hear that we did not meet your expectations during your stay with us. It’s a surprise for us to read...More

    Secrets The Vine Cancun
    8,680 reviews
    #4 of 175 hotels in Cancun
     
    Marriott Cancun Resort
    3,962 reviews
    #15 of 175 hotels in Cancun
     
    Omni Cancun Resort & Villas
    6,071 reviews
    #36 of 175 hotels in Cancun
     
    The Royal Caribbean
    2,061 reviews
    #35 of 175 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$179 - US$458 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Top resorts Hotel in Cancun
    • #49 Spa Hotel in Cancun
    • #50 Romantic Hotel in Cancun
    • #57 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 505
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Orbitz, Booking.com, Expedia, TravelUp, TripOnline SA, Travelocity, Agoda, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Great Parnassus Family Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Great Parnassus Hotel Cancun ,
    • Great Parnassus Resort Cancun ,
    • Great Parnassus Resort Spa Cancun ,
    • Parnassus Cancun
    Add Photo Photos
    Traveller (4626)
    Pool & Beach (904)
    Room & Suite (842)
    Dining (440)
    Hotel & Grounds (2571)
    Family and Play Areas (150)
    Bathroom (94)
    Business Centre & Event Rooms (15)
    Nearby
    The Royal Caribbean
    2,061 reviews
    .54 km away
     
    Omni Cancun Resort & Villas
    6,071 reviews
    .80 km away
     
    Secrets The Vine Cancun
    8,680 reviews
    2.62 km away
     
    Marriott Cancun Resort
    3,962 reviews
    2.13 km away
     
    Nearby Restaurants
    The White Box
    673 reviews
    1.20 km away
    Blue Gecko Cantina
    1,196 reviews
    1.03 km away
    El Conquistador
    429 reviews
    .40 km away
    Captain's Cove
    2,224 reviews
    .71 km away
    Nearby Attractions
    Playa Delfines
    4,299 reviews
    .82 km away
    Museo Maya de Cancun
    1,911 reviews
    .63 km away
    El Rey Ruins (Zona Arqueologica El Rey)
    1,370 reviews
    .86 km away
    Xenotes Oasis Maya
    1,954 reviews
    .58 km away
    Ask a question
    Questions & Answers
    shayne s
    21 August 2017|
    AnswerShow all 2 answers
    Response from MsReet2U | Reviewed this property |
    Listen, I was disappointed and there was no construction. So.. You've been before it appears so I guess you'll enjoy it again. Have a blast!
    0
    Votes
    shayne s
    12 August 2017|
    AnswerShow all 2 answers
    Response from Great_Parnassus | Property representative |
    Hello again! We have ice machines on every floor. Kind regards.
    0
    Votes
    Google Translation
    shayne s
    11 August 2017|
    Answer
    Response from Great_Parnassus | Property representative |
    Dear shayne s, We do rent mobility scooters. You can request yours at Concierge. Kind regards.
    0
    Votes
    Google Translation
    Room Tips
    "Renovations to hotel are starting in Sept 2017. Beware of noise and inconvience"
    Read review
    "Ask for north side or odd number rooms (better AC from what we were told by other guests)"
    Read review
    "The suites face the ocean and have large closets, bathrooms, and balconies."
    Read review
    "Go somewhere else for a good room."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing