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06/08/2017 07/08/2017
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    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$464
    US$381
    SAVE US$83
    US$464
    US$383
    SAVE US$81
    US$425
    Traveller (4825)
    Room & Suite (1135)
    Pool & Beach (756)
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (385 reviews)
    “chef's plate” (264 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Zilara Cancun
    Special Offer: Save Up To 45% OFF
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,599)
    Traveller rating
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    1 - 5 of 4,712 reviews

    Reviewed 2 days ago

    The main bar wait staff comprised of Gabriel, Isal, Daniel Guadalupe and Victor were the best. They provided excellent service with providing us great drinks but more importantly they were very friendly and made us very comfortable. If you are going to this resort please...More

    1  Thank kkstubby
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear kkstubby, Thank you very much for taking the time to share your latest vacation experience, while staying with us at Hyatt Zilara Cancún. It has been a pleasure to welcome you and have the chance to pamper you, with our Service from the Hearth....More

    Hotel's Favourite
    Reviewed 4 weeks ago

    My friend and I came here for some sun and relaxation and this place delivered. I have Globalist status with Hyatt and they really pampered us. Champagne when we checked in, letting us know foot massages were ready when we were, asking what scents and...More

    3  Thank Tracy B
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 4 weeks ago

    Dear Tracy, First of all, thank you very much for your loyalty with our Hyatt brand, it is a great pleasure to have the chance to welcome our distinguished guest as you, at Hyatt Zilara Cancun. We are glad to know that you felt truly...More

    Reviewed 3 days ago

    I cannot say enough good things about Hyatt Zilara. We had such a great vacation because of the kind, happy people that saw to our every need. Our room was spacious and clean and comfortable. The pool was so nice. The restaurants were all really...More

    Review collected in partnership with Hyatt Hotels
    1  Thank stevenjohnc890
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear Steven, It has been a pleasure to have the opportunity to host you at Hyatt Zilara Cancún, we are delighted with your choice to spend this valuable time with us and we truly appreciate your fantastic review. We are thrilled to know that you...More

    Reviewed 3 days ago

    We stayed in room 640. The room was great but we prefer rooms in the center of the property. The food is amazing and the selection of top shelf spirits is superior. The employees are so pleasant and helpful. We would like to recognize a...More

    Thank Travels4aliving859
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear Travels4aliving859, First of all, thank you for choosing Cancún as your anual destination for your every year vacation, we are delighted to know that you consider our hotel, Hyatt Zilara Cancún, as the best one on the area and we truly appreciate your preference...More

    Reviewed 4 days ago

    We've been to Cancun multiple times a year over the last 4 years and this resort is well ahead of the pack. The service was outstanding, very responsive, friendly and exceeded our expectations without being asked to. The buffet food was slightly above average for...More

    2  Thank Flor B
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear Flor, Thank you for sharing your comments about your recent experience at Hyatt Zilara Cancun, it has been a delight to have the chance to welcome you, specially when you very well know the area and various of the hotels around. We are glad...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Bar/Lounge
    • Room Service
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • US$387 - US$777 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Cancun
    • #6 Spa Hotel in Cancun
    • #6 On the Beach Hotel in Cancun
    • #6 Top resorts Hotel in Cancun
    • #6 Luxury Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #19 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, TravelUp, Hyatt Hotels Corporation, Hotels.com, Travelocity, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, Evoline ltd, HotelsClick, getaroom.com and HotelQuickly so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal In Cancun Hotel Cancun ,
    • The Royal Hotel Cancun ,
    • Royal Hotel Cancun ,
    • Royal Cancun Resort
    Add Photo Photos
    Traveller (4825)
    Room & Suite (1135)
    Pool & Beach (756)
    Dining (477)
    Hotel & Grounds (2928)
    Family and Play Areas (33)
    Bathroom (21)
    Business Centre & Event Rooms (10)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    VLashlee
    20 July 2017|
    Answer Show all 3 answers
    Response from Alfonso J | Property representative |
    Dear VLashlee, Thank you for contacting us with your questions, the answers from Jennifer are pretty accurate, for dinner the Dress Code is Smart Casual, meaning no open shoes for man and no flip flops for woman. Casual... More
    0
    Votes
    mrslovelly
    19 July 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear mrslovelly, Thank you very much for contacting us with your questions, reserving the pool cabana for the Foam Party is recommended if you want to have that spot for the whole day and for the actual party, so you can... More
    0
    Votes
    Room Tips
    "Higher floor center, all rooms ar ocean front"
    Read review
    "Junior suites are essential the same as upgrades apart from a family area that's never really used as..."
    Read review
    "All of the rooms appear ocean front"
    Read review
    "All rooms have ocean views"
    Read review
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