Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico
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#7 of 274 hotels in Cancun
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2022 Travellers' Choice Best of the Best
Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
On-demand films
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
Hotel links
Special Offer:Book Direct for Lowest Rates & Exclusive Benefits!
Location
86Good for walkers
Grade: 86 out of 100
31Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
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12375Reviews1694Q+A100Room tips
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If you can think of it, they have have already done it. The services are amazing. The pools are relaxing. The spa is refreshing. The cabanas are personal. The employees are hard working. The host, concierge and ambassadors are absolutely top notch. The beach front is paradise. Your world will stand still while you breath in new life.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
You will never find better service, better view, or a better time. We had a swim up suite with a gorgeous ocean view. An added bonus was our amazing concierge service. Evelin was SPECTACULAR!! We were well informed, well taken care of and can t wait to come back. The sky gym was amazing. If you’ve never tried Pilates you MUST go see Diana for a Pilates class, or three or four. The ab workout under the pavilion with beach view was also a must do. Our absolute favorite activity was the glow party. The event coordinators and planners are on point! Dreaming of my return.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
We had an amazing stay for our honeymoon! The food was great, the pool was amazing and we had a fantastic time at the spa with Rosey. Our servers Victor, Jorge and Humberto were phenomenal. I also loved how responsive the housekeeping team was. We will be back, I just wish it wasn’t so many WOH points to stay here! Thank you to the whole Hyatt Zilara team.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
we have a perfect experience during our trip at kanakun! specially the aquacycling was amazing! the Pepe and Genaro teacher was really kind and wonderful! i highly recommendate aquacycling! it is really good for the body :)
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolutely beautiful property, with personal attentions to detail and a staff that is always willing to go above and beyond (especially our Beach Butlers). Want to especially thank Leandro Estrella and Ivan Zimbròn at the Time Out for going above and beyond to provide meaningful cocktail experiences for my wife, myself, and our friends. Will certainly be looking to book again.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Certainly worth it to book your cabanas.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amazing trip. The staff were simply phenomenal all around. It takes a lot to stand out in a group of stars, but Carlos Meseo is a superstar among stars. Carlos went out of his way whether he was working the lobby bar, the pool area or being a waiter for the beach cabanas. He made a point to find my wife and I each day to check on us even when we were outside of his assigned work area for that day. Truly exceptional service all around from the entire staff and Carlos made sure that if return, we will stay here again . You have a keeper in Carlos and I hope he is adequately rewarded for his incredible service. Amazing job Zilara team!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First time visiting an all inclusive resort. Hyatt Zilara was one of the best vacations we have had. Great service, great food and drink, very nice facilities and super location and views. We would defiantly come back again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is the second consecutive year of visiting and have enjoyed staying here both times. The hotel itself is clean with plenty of amenities and restaurants to chose from. We stayed both times in an oceanfront king suite which are extremely clean and comfortable. Our holiday this year was made especially enjoyable by Ernesto and Antonio and their tasty cocktails at The Den, the great service provided by Roberto at Spice Restaurant and Fernando and Luis by the pool, the lovely lady who usually cooked the omelettes at breakfast and always had a smile no matter how busy she was (sorry I don’t know her name) and David the concierge who kindly weighed our cases before we left. We can’t wait to return!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hyatt out did themselves with the Zilara Cancun. Beautiful location was only the second best thing that was offered, their service, quality and attention to details was the number one best thing of this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Highly recommend. Great destination for Spring Break. The hotel grounds and the staff were fantastic. We enjoyed every meal and the drinks were excellent. The beach was spectacular. We will definitely be back here. Just need to figure out when!!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$525 - US$693 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal in cancun hotel cancun, the royal hotel cancun, royal hotel cancun, royal cancun resort
FORMERLY KNOWN AS
The Royal
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
310
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Claim Your ListingHYATT ZILARA CANCUN: UPDATED 2023 Resort Reviews, Price Comparison and 11,122 Photos (Mexico) - Tripadvisor
Frequently Asked Questions about Hyatt Zilara Cancun
Which popular attractions are close to Hyatt Zilara Cancun?
Nearby attractions include AMMA Club (0.3 km), Playa Caracol (0.2 km), and Forum Beach Cancun (0.2 km).
What are some of the property amenities at Hyatt Zilara Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Zilara Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Zilara Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Zilara Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Zilara Cancun?
Conveniently located restaurants include Bubba Gump Shrimp Co., Limoncello, and Lorenzillo's.
Are there opportunities to exercise at Hyatt Zilara Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Zilara Cancun have airport transportation?
Yes, Hyatt Zilara Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Zilara Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Zilara Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Zilara Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (5.5 km) and Scorpion’s Temple (1.1 km).