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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Great staff & food! Evening entertainment is also good. Special thanks to Luis Valles from the Activities and Entertainment department. He came to visit with us every morning at our regular spot on the beach. Also thanks to Elmer from the pool bar for making...More
We wanted to find a reasonable place to stay for the week with luxury and good service, fortunately, we booked with DREAMS SANDS CANCUN. Its about everything! the beautiful facility that has its private beach, to the very accomodating rooms, to the great restaurants that...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The staff certainly played a huge part of how much we’ve enjoyed our vacation. Thanks to Janet and Gerson at the beach for their excellent service and friendliness. Must also mention Daniella at the lobby bar who has a bright future in tourism. Not forgetting...More
Needs updating and more beach activity. Lobby way small, and that rule about long pants for men is kinda dumb. Service was great. Spa was great and the girls were lovely . Time sharing pushy didn’t like that at all
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
It was a really great resort. It was really clean and had many options for dinner. There was great entertainment that happened every night. The people that work at the resort are very friendly. Rodolfo, the waiter, at Waves Sands and Olio, was absolutely great!...More
Response from rshodge300 | Reviewed this property |
Yes as soon as you get there if your room is not ready they will hold your luggage you check in and you are free to start eating drinking and enjoying beach pools etc, I would pack the bathing suits in a carry on so the kids... More
Yes as soon as you get there if your room is not ready they will hold your luggage you check in and you are free to start eating drinking and enjoying beach pools etc, I would pack the bathing suits in a carry on so the kids can change and start right away. Look for the people in my review they are truely amazing! Have a great trip.
