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Dreams Sands Cancun Resort & Spa

AMOMAUS$229*
View Deal
#27 of 182 Hotels in Cancun
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$300*
US$229*
Great Deal
US$280*
US$253*
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,658 Reviews from our TripAdvisor Community

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Showing 2,489: English reviews
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Cobourg, Canada
Reviewed yesterday NEWvia mobile

We arrived just over a week ago. Had a few hiccups at the beginning of the trip with the room but management were quick to correct this to make sure we were having a great vacation. Love the beach pools and cleanliness of the resort itself. Food is amazing, some restaurants we prefer more than others but that is purely...

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Helpful?
Thank TracyandKeith
Union, NJ
Reviewed yesterday NEW

After 21+ trips to Cancun, always praised it, I will never return after this trip. Dangerous hotel with water pouring in lobby, pouring above elevator, served alcohol to my 15 year old daughter when she asked for a virgin pina colada (glad I tasted it), rude staff who ignored me completely until I got a manager. At which case I...

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Helpful?
Thank mhutch
Rochester, New York
Reviewed yesterday NEW

For those who left negative remarks, I have to say, if Dreams Sands Cancun did not meet your expectations, nothing will. My wife and I arrived here yesterday-our sixth trip to Cancun and first time at Dreams- and we have been basking in the warmth of staff hospitality and the beaches. Dreams attention to details and guests comfort is truly...

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Helpful?
Thank Isababy
Chicago, Illinois
Reviewed yesterday NEW

This was our third stay at a Dreams and thought this one really had the best food. We liked everything, the staff, pools, ocean was calm and no seaweed or rock. Armando, the pool bartender was great. Good location, we walked to shopping areas. The only issue was we had to ask several times to get a cot in our...

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Helpful?
Thank bethm3927
Reviewed 2 days ago NEW

Restaurants- There are a few different restaurants on site and we we're not impressed with any of them. They try to americanize their restaurants to appeal to Americans but they fail miserably. The sushi bar was gross. The restaurant by the water for lunch wishes that they could have a Hardees logo stamped on the sign. The asian restaurant did...

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Helpful?
1Thank Dakota W
Cincinnati, Ohio
Reviewed 2 days ago NEW

Just returned home from Cancun and wanted to share what a fabulous time we had! The resort is stunning. Great beach and pools. Room was spacious and clean. The food was fabulous. I have many food allergies and they really worked hard with me to ensure that I was taken care of. Mary Lenhart was an amazing Yoga instructor and...

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Helpful?
Thank ssnorris1
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear ssnorris1, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments and we feel very sorry about your perception of the GYM, we appreciate your feedback as we take your observations very seriously for future enhancements. We...

San Luis Potosi, Mexico
Reviewed 2 days ago NEW

This all-inclusive hotel has a good location with a great relaxed beach, and if you are traveling with kids, it has activities for them most of the day meanwhile you can enjoy either the pool / beach activities or just enjoying a drink tanning yourself !

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Helpful?
Thank WILLY1521
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear WILLY1521, Thank you very much for your very kind comments following your stay at Dreams Sands Cancun Resort & Spa. It is terrific to hear that you enjoyed you stay with us and your recommendation is greatly appreciated. We will work harder to achieve five stars on your next trip. Kind regards,

Monterrey, Mexico
Reviewed 3 days ago NEW

No need to search any more. This is the hotel you are looking for if you want to rest and relax during your vacation. Only observation is, look to prepare better when receiving large groups, some of us could not find table for lunch after check in. The "barefoot lounge" is inadequate. Thanks for your efforts.

Review collected in partnership with this hotel
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Helpful?
1Thank Armando F
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Armando F, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your Mexican getaway. Please allow us the opportunity to welcome you back again for your next vacation. Best regards,

Reviewed 3 days ago NEW

My best friend and I stayed at Dreams Sands from March 18-25 and it was amazing. The hotel itself is on a very nice beach and has a pool and hot tub. The hotel room was very nicely decorated and cleaned well everyday, thank you to our maid Patricia (we were in room 505). The location was great, you could...

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Helpful?
1Thank Ruth H
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Ruth H, On behalf of Dreams Cancun Resort & Spa, we would love to thank you for taking the time to share your kind review about your stay with us. We are happy to read that one our employees made your trip so special, it will be a pleasure to share your comments to Gerardo. The kindness of a...

NZ
Reviewed 3 days ago NEWvia mobile

Everything was just ok, nothing was outstanding from the food, rooms, activities or even drinks. Pros: staff are really friendly. Chilled atmosphere: Cons: the rooms are really old, the bathroom has problems (shower) first day the water was brown and then the water wouldn't drain. It was horrible. I wouldn't recommend anyone to stay here.

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Helpful?
6Thank ashleymF3658KV

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $313 - $856 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Orbitz, Hotwire, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#21 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
673 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor, it was very quiet.”
bethm3927, 25 Apr 2017 | Read review
“Go Somewhere Else.”
dakotaw93, 24 Apr 2017 | Read review
“most of the rooms has a great view to the beach”
WILLY1521, 24 Apr 2017 | Read review
“Large plastic bags would help.”
650armandof, 23 Apr 2017 | Read review
“choose a room on floor 4 and above if you want a great view without the trees blocking your view.”
anthonyfrench, 22 Apr 2017 | Read review
5 of 5
AMOMA
US$229* /night
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Booking.comUS$280
Bookit.comUS$253
Hotels.comUS$300
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*Disclaimer
Prices are for 1 room, 2 adults
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