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04/02/2018 05/02/2018
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    Dreams Sands Cancun Resort & Spa

    Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
    +1 844-779-3838
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    04/02/2018 05/02/2018
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     3 people have started booking this hotel
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    US$477
    US$413
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    Traveller (4056)
    Pool & Beach (871)
    Room & Suite (782)
    Overview
    • Excellent58%
    • Very good26%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “world cafe” (166 reviews)
    “preferred club” (210 reviews)
    “coco cafe” (86 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Dreams Sands Cancun Resort & Spa
    Special Offer: Winter Greataways!
    Hotel deals
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,787)
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    1 - 5 of 3,087 reviews

    Reviewed today

    I booked this property for my wife's birthday we got a good deal because we agreed to hear the sales pitch for Ultimate vacation club. At first check in we were welcomed and process went smoothly we were told because it was a birthday celebration...More

    1  Thank Bill P
    Reviewed today

    a special tanks to the teams of the barracuda bar,Enrique,Juan,Cesar,Maria Luis,Lorenzo very nice people love you all good team.All site very clean and the beach is calme and clean.by the french QUEBECOIS.Ola

    Thank Karine L
    Reviewed today

    We very much enjoyed our stay. Preferred Club is worth the extra cost. Roger in the Preferred Club provided us excellent service. We ate breakfast at Olio every day. Small restaurant near ocean. Rodrigo provided us excellent service. Edgar, one of the social directors, had...More

    Review collected in partnership with this hotel
    Thank billhR8110JC
    Reviewed yesterday via mobile

    This was our 9th stay at Dreams Sands Cancun, From the minute you walk in the door you will feel Welcome and at home as you are greeted by the Dreams staff members. We were greeted with champagne upon our arrival and We checked in...More

    1  Thank Shawn L
    Reviewed yesterday

    Three years ago I stayed at a Secrets resort in Puerto Vallarta where I was given a wonderful preferred room. I was so impressed that I bought a UVC membership for approximately $10,000 USD. I tried to book a return trip to Secrets and was...More

    Review collected in partnership with this hotel
    1  Thank john6070
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$258 - US$797 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Spa Hotel in Cancun
    • #23 Top resorts Hotel in Cancun
    • #24 Luxury Hotel in Cancun
    • #25 On the Beach Hotel in Cancun
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 438
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Hotels.com, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Be Live Grand Viva Beach Hotel Cancun ,
    • Grand Oasis Viva Beach Cancun
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    Traveller (4056)
    Pool & Beach (871)
    Room & Suite (782)
    Dining (470)
    Hotel & Grounds (2457)
    Bathroom (47)
    Family and Play Areas (45)
    Business Centre & Event Rooms (45)
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    Ask a question
    Questions & Answers
    Paul-JamieRamos R
    Traveling to Dreams Sands July 29th through August 5th. I have read through hundreds of reviews and choose this resort based on the majority of awesome reviews. However, I'm really second guessing this resort.....For every great review there is one horrible review the kills me! Here's a bit of background. We're a family of 6 traveling for California. Kids range from 20-6. We have never traveled outside the US as a family but, my husband and I have been to Mexico and the Dominican. Both times we stayed a Secrets Resorts (owned by Amstar, same company that owns dreams). I'm not expecting 5 star all adult inclusive. I booked with an open mind that this is an older resort ect. However, I really need honest opinions regarding the noise, the rooms, the beach and restaurant wait times. We are not a stuck up family, and don't need Hollywood style service. Yet, I'm paying a pretty penny for this vacation and I still have plenty of time to switch to another resort. I NEED a clean well appointed room and bathroom. I keep reading that the water stinks and is brown, the rooms are old and moldy! We booked two preferred club ocean front rooms. But I'm afraid this is not what we will really receive. Another worry is that the two rooms will not be joining or at the very least next to each other. I can't have my kids on a different floor or area. I plan to make contact several times with the hotel to insure we are in fact getting a upgraded, remodeled, preferred club room. However, reviews say that these request were often not granted and people had to move rooms several times! Ok so now the food and wait times, I've read people waited 1-2 hours! Is this the norm? and the beach, is it really super small and eroding away? No loungers by 8 am? tiles falling off the pool? Lastly, the noise. People have said the resort is out of control loud. I can handle a bit of noise (carts in the hallway, music in the background). But I will die if I can hear every conversation next door. I'm looking for a relaxing but energetic/fun vacation. We love hanging on the beach. We don't get up early so I'm nervous about ever getting a place to sit. We honestly probably won't get up before 9 and more than likely head to the beach at 12ish. PLEASE, give true honest reviews. I'd love to hear from families that have kids similar ages (20, 15. 12, 6). We plan to leave the resort once or twice but 90% of our time will be spent at the resort. More than likely will not utilize kids club. My back up choice are Dreams playa Mujeres and Dreams Tulum. Thank you!!!!
    24 January 2018|
    AnswerShow all 3 answers
    Response from JillF5 | Reviewed this property |
    I do recommend saving chairs by 8am though. Beach & pool gets packed. Even if you go down and put towels, books, goggles, etc.
    1
    Vote
    dpeeps21
    23 January 2018|
    Answer
    Response from Shawn L | Reviewed this property |
    The Canopy/Bali beds on the beach are rentals. They do have the canopy beds on the patio of the Preferred Club Honeymoon Suites if you decide to book that certain room category.
    0
    Votes
    Room Tips
    "Most rooms do not have balconies"
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    "Get a room with an ocean view!"
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    "Splurge and get a balcony or club floor"
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    "Beware stay elsewhere!!!!"
    Read review
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