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Dreams Sands Cancun Resort & Spa

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#30 of 183 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,963 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 1,997: English reviews
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016

Awesome resort, we went for our daughter's destination wedding, Oct 1. The wedding staff are amazing and so friendly, they did an amazing job, the wedding was beautiful. Staff in this resort put you first, they cater to your every need, very polite. The restaurants are awesome, we never had to wait for a table. Only one complaint for Olio's,... More 

Review collected in partnership with this hotel

Helpful?
3 Thank gillmcnab
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear gillmcnab, Congratulations on your daughter's wedding! And thank you very much for trusting in us for such an important celebration! We are very proud to hear that you fully enjoyed you experience at Dreams Sands Cancún Resort and Spa. We will absolutely pass along your kind words about your experience to our wedding staff, as we pride ourselves on... More 

Springfield, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016

Apple Vacations rated the Dreams Sands Cancun as a 6 golden apple when it should have been a 4. We were disappointed in the quality of the rooms and the overall grounds. The bathroom in our room had no vent and no shower curtain. When you took a shower you would need to use 3 of your towels just to... More 

Helpful?
4 Thank jerryboster
Orlando, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2016 via mobile

I went to dreams to celebrate my husbands 35th birthday. We brought along our son as well. The staff was very friendly and attentive. The service is great at the resort. The food was average. I did not like the Buffett but the other restaurants were pretty good. Now on to the rooms...the rooms are really small, outdated, and needs... More 

Helpful?
1 Thank Sylvia W
Mission, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016

From the moment we walked through the doors we knew this was going to be the perfect place to celebrate our 27th anniversary. Once you get past the "vacation club" sales pitch and don't feel obligated to do it, you'll still enjoy the hotel (surprisingly we bought a package), everything is amazing! But pace yourself so you can enjoy all... More 

Helpful?
2 Thank Sandy O
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Sandy O, We are very happy to learn that your stay at Dreams Sands Cancun Resort & Spa was a most pleasant one, and that you were highly satisfied with our service, and above all, that we have once more successfully achieved to deliver the most memorable experience to our valued guests. We are working on a daily basis... More 

Yonkers, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016

This place is huge and have the most wounderful people either way in reception as in the restaurants floor service maintenance crew they are very kind, Sofía in recepción is a very professional person, the guys at Olio specially Raul they had the great smile that help get in to the environment we are very satisfied and happy for our... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Grandpha
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Grandpha, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us and that you loved all the warm treatment from our staff. It is very pleasant to know that we exceeded your expectations. We will absolutely pass along your kind words to the above-mentioned staff. We are looking forward... More 

East Elmhurst
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016

What a beautiful resort. Perfect location to the strip, short walk! Loved my Oceanview balcony room, what a view! I highly recommend this place. I will for sure be returning next year! Must do tour is the Jungle Tour!

Helpful?
1 Thank Melissa S
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Melissa S, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. Looking forward to host you again! More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2016 via mobile

I have no words to describe my experience here. I had an amazing time. Staff was extremely friendly, the food was delicious, drinks were good. I stayed at the preferred ocean front on the 9th floor and my room was gorgeous, the view was beautiful. JOSE the waiter at the mexican restaurant was very nice to us. That guy deserves... More 

Helpful?
1 Thank Edy L
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Edy L, Thank you very much for staying at Dreams Sands Cancun Resort & Spa recently and writing a comment about your experience. We are delighted to read that you enjoyed the facilities and our staff warm service. We will share your comments with Jose, as we pride ourselves with providing an outstanding service that has become our signature... More 

Greenock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016 via mobile

This was our second yr visiting this resort and again we had an amazing time my husband and i were married here last yr and decided to return for our anniversary with our children and my parents. The staff were excellent especially elmer at the pool bar edmundo in desires, yun and all the entertainment staff and all at the... More 

Helpful?
1 Thank Jennifer R
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Jennifer R, Thank you for sharing your feedback with us. We are glad to hear that once more you choose us to host your vacations and that once more we meet and exceed your expectations. We will be glad to pass along your kind words to the above mentioned staff. It will be our greatest honor to welcome you... More 

Alexandria, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2016 via mobile

We just got back a couple days ago. We had an amazing stay at dreams. We upgraded our room to have a balcony and so glad we did. Such an amazing Ocean Front View. Only downside to the room was the shower. The water did not have much pressure. The restaurants were good. Our favorite was probably the French or... More 

Helpful?
1 Thank lmhudson30
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear lmhudson30, Thank you for giving us the opportunity to host your first visit to our paradise in Cancun. We appreciate the time to write a review about your stay with us. Thank you also for the compliments about our views, restaurants and warm service, these are some of our biggest points of distinction so it's nice to see we... More 

Iowa
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016

We enjoyed our recent stay here at this resort. Fantastic Food, the beach is amazing, no rocks! the employees were great. If booking a excursion go witht he guys IN the hotel, they are great and low priced.

Helpful?
2 Thank mlbmommy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $326 - $924 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#24 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
518 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors facing the ocean offer a spectacular view!”
 of 5 bubbles Z2go, 2 Dec 2016 | Read review
“Don't have an opinion on a room tip as our room was very clean, comfy beds/pillows, and always had clean towels and sheets !!!”
 of 5 bubbles O4147TJsusanr, 2 Dec 2016 | Read review
“Choose a different hotel”
 of 5 bubbles jcb12345, 26 Nov 2016 | Read review
“Higher floor, but would recommend the preferred level.”
 of 5 bubbles mwolf727, 25 Nov 2016 | Read review
“Ocean-View room will not disappoint!”
 of 5 bubbles NamasteAway, 22 Nov 2016 | Read review
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