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Dreams Sands Cancun Resort & Spa

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#30 of 183 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,971 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,002: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

This is the third night we have seen the Tenors. Yet again a fantastic performance they kept us captivated and entertained. Bravo 🇲🇽🎤🎤 A fantastic holiday all you have to do is ask and they will do there upmost to make sure it's can be ✅ The hotel facilities and entertainment are first class will we be back. God willing... More 

Helpful?
2 Thank Dave B
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Dave B, We appreciate you have taken the time to write a review about your stay with us. We are happy to know that you enjoyed The Cancun Tenors, they really are amazing. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you. Kind Regards, More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

I love this hotel because their personel working there alls are excelent. The food is excellent because they have a Buffet and 6 more Restaurants who served different class of food and they served food at room any time. The room always is very clean. If I going to Cancun again I stay in the same hotel.

Helpful?
2 Thank ivettelopez1956
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear guest, It's our pleasure to know that your stay at Dreams Sands Cancún Resort and Spa was a wonderful experience and that we exceeded your expectations with our service. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. More 

Indianapolis, Indiana
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2016 via mobile

Very nice resort. They put 3 bottles of champagne in our room throughout the week for our Anniversary. Food was decent wherever we ate. Only issues we had: we PAID for an upgrade but their computer did reflect that so it took 4 days for them to restock our mini-bar and only after we called them on it 2 days... More 

Helpful?
1 Thank ScubaMarlin
Chicago
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 October 2016 via mobile

We're half way through a week's stay, so far so good! I'm on the beach here typing on my phone😎 The crew is great, the food is good, the beach fantastic. Check-in was painless, we did have to wait until 3pm for room, no biggy. They did put us in a 2 queen room, offered to upgrade us to a... More 

Helpful?
5 Thank wingnuttzz
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear wingnuttzz, Thank you for staying at Dreams Sands Cancun Resort & Spa and for taking a little bit of your vacation time to share your comments on TripAdvisor. It was a pleasure to host your recent gateway. We are glad to know that you loved our Unlimited Luxury with no towel cards and no arm bands. We are delighted... More 

Greensboro, NC
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 October 2016

We stayed at Dreams Sands for four nights. This is our fourth Dreams property that we have tried and it did not disappoint. The service people were great and seemed very happy to serve. The food was excellent. The beach is in a perfect inland location so that it remains very calm. The guests were a nice mixture of people... More 

Helpful?
1 Thank twoandchild
Warrington, United Kingdom
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 October 2016

We had a holiday here recently and it was our first time in Mexico. The people are amazing! Entertainment Team - Yun / Heidi / Antonio / Toni. Really enjoyed playing the games with these guys. Fantastic. Nightclub bar staff - Armando - fab. Pool servers/pool bars - Ricardo / Lisa / Elmer - great drinks and so lovely Olio... More 

Helpful?
1 Thank tix83
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

The staff at Dreams Sands make the hotel a great one! Polite, courteous and friendly staff made it a memorable experience with the exception of one of two male staff at Reception. Bianca, Marco (Concierge), Abraham (Italian Restaurant), Ophelia (cleaner), Ricardo (Beach Bar) were the most friendliest members of staff, very warm & welcoming! The Italian restaurant was the best... More 

Helpful?
1 Thank ARMA888
Oakley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

We stayed at Dreams Sands Resort for our honeymoon, and it was absolutely excellent! The food was great at all restaurants, the drinks were delicious, and the staff was so nice and accommodating. Also, the hotel was in a great location, (close to downtown), and we found that other people from the Rui and other hotels would stop by to... More 

Review collected in partnership with this hotel

Helpful?
1 Thank U5820OOkaylees
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Guest, Thank you very much for your kind words, we are thrilled to know that you had a perfect vacation with us in Dreams Sands Cancun Resort & Spa! Also, we are delighted to hear that you thoroughly enjoyed you experience with us, that you loved our restaurants and all the warm treatment of our staff. It is very... More 

Belle Mead, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016

Love the hotel and the service was excellent, since I arrived to the lobby the treatment was excellent, I would definitely go back , actually I'm already planning my next visit to Cancun and definitely stay at this hotel again. Food was good

Review collected in partnership with this hotel

Helpful?
2 Thank hanzel21
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear hanzel21, We would like to thank you for choosing Dreams Sands Cancún Resort and Spa as your host on your recent gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. It will be a pleasure to welcome you back soon to our resort. Kind regards! More 

Canton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Went for our Honeymoon. Great restaurants and staff. Family friendly resort never felt over poweres by kids but traveled in October. Mid 80s all week. Cannot wait to go back ♡ I would recommend this to anyone

Review collected in partnership with this hotel

Helpful?
1 Thank TinaMRiF
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear TinaMRiF, We appreciate you have taken the time to write a review about your stay with us. Remember that Dreams Sands Cancun is your second home and we are already waiting for you, please email us at econcierge.dresc@dreamsresorts.com before your next visit. Kind Regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $323 - $912 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Priceline, Booking.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#24 Spa Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
519 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a queen room on the 5th floor very cosy nice balcony overlooking the pool and out to the ocean. ”
 of 5 bubbles 691mattj, 4 Dec 2016 | Read review
“The balcony room would be best. Otherwise, you have a great view with just an open window.”
 of 5 bubbles jchomeseller, 4 Dec 2016 | Read review
“Top floors facing the ocean offer a spectacular view!”
 of 5 bubbles Z2go, 2 Dec 2016 | Read review
“Don't have an opinion on a room tip as our room was very clean, comfy beds/pillows, and always had clean towels and sheets !!!”
 of 5 bubbles O4147TJsusanr, 2 Dec 2016 | Read review
“Choose a different hotel”
 of 5 bubbles jcb12345, 26 Nov 2016 | Read review
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