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07/05/2017 08/05/2017
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    Grand Oasis Palm

    Boulevard Kukulkan km 4.5, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$71
    US$256
    US$185
    US$210
    US$256
    Traveller (2464)
    Pool & Beach (656)
    Room & Suite (495)
    Oasis Palm
    2,743 reviews
    #76 of 181 hotels in Cancun
     
    Smart Cancun by Oasis
    590 reviews
    #44 of 181 hotels in Cancun
     
    GR Caribe by Solaris
    3,037 reviews
    #25 of 181 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    3,669 reviews
    #27 of 181 hotels in Cancun
     
    Overview

    • Excellent45%
    • Very good27%
    • Average13%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “white box” (103 reviews)
    “grand oasis” (148 reviews)
    “la bamba” (68 reviews)
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Grand Oasis Palm
    Offers & Announcements: Package Deal
    Oasis Palm
    2,743 reviews
    #76 of 181 hotels in Cancun
     
    Smart Cancun by Oasis
    590 reviews
    #44 of 181 hotels in Cancun
     
    GR Caribe by Solaris
    3,037 reviews
    #25 of 181 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    3,669 reviews
    #27 of 181 hotels in Cancun
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 3 days ago via mobile

    The resort is absolutely beautiful and most of the staff is extremely friendly and helpful. The room was clean and we were located on the 8th floor with gorgeous views of the lagoon across the street and beaches to the side of the building. The...More

    Helpful?1  
    Response from OasisHotelResorts, Director General at Grand Oasis Palm

    Dear Desiree, Thank you for taking the time to share your experience. We are delighted you enjoyed our restaurant and drink options, our entertainment and our service. We appreciate your feedback on the areas we can improve; we always take our guests comments into account...More

    Reviewed 3 days ago

    We enjoyed a romantic meal at the fabulous White Box restaurant featuring creative tapas and wonderful wines. We received a warm welcome from Tiare and were given five-star service by Giovanni and Andrés. It was a delicious, relaxing interlude at an otherwise busy resort where...More

    Helpful?
    Response from OasisHotelResorts, Director General at Grand Oasis Palm

    Dear Lun, Thank you for your kind comments and for choosing our hotel for such an important celebration. We are pleased to hear you had such a nice time with us. We are delighted to know that you were able to try our restaurant The...More

    Reviewed 4 days ago

    We just returned from a one week vacation at Grand Oasis Palm. Overall, we enjoyed our stay. We are a family of 4 with kids ages 7 & 4. We paid extra for an ocean view room and this is what we got. The only...More

    Helpful?1  
    Response from OasisHotelResorts, Director General at Grand Oasis Palm

    Dear Alice, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we...More

    Reviewed 4 days ago via mobile

    After reading the reviews we were more than hesitate not to cancel. So glad we didn't. Food isn't 5 star and there is a wait at the elevators but this place has been top notch. The staff works around the clock and it is a...More

    Helpful?1  
    Response from OasisHotelResorts, Director General at Grand Oasis Palm

    Dear Amanda, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our cleanness and facilities since we work really hard...More

    Reviewed 4 days ago

    Overall it was a nice hotel. April is not a good month to go to this resort. No chairs to relax at the beach or pool. Tried to make reservations to 2 different restaurants and wasn't able to. I was suppose to be upgraded because...More

    Review collected in partnership with this hotel
    Helpful?
    Response from OasisHotelResorts, Director General at Grand Oasis Palm

    Dear Elvia, First of all, thank you very much for taking the time to share your comments about your experience with us on Trip Advisor. We are sorry to hear that the high season did not allowed you to enjoy your stay with us completly....More

    Oasis Palm
    2,743 reviews
    #76 of 181 hotels in Cancun
     
    Smart Cancun by Oasis
    590 reviews
    #44 of 181 hotels in Cancun
     
    GR Caribe by Solaris
    3,037 reviews
    #25 of 181 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    3,669 reviews
    #27 of 181 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$191 - US$360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Cancun
    • #43 On the Beach Hotel in Cancun
    Photos
    Traveller (2464)
    Pool & Beach (656)
    Room & Suite (495)
    Dining (324)
    Nearby
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    Oasis Palm
    2,743 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    giselle6249
    Can you accommodate a child with food allergies..allergic to all nuts and eggs?
    23 April 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Giselle, Of course we can! Upon your arrival it is very important for you to notify our front desk team so we can give notce to our kitchen so we can offer you a special menu. Best regards,
    0
    Votes
    Google Translation
    lalelaine
    Hello, is there a bike rental available?
    21 April 2017|
    Answer Show all 4 answers
    Response from OasisHotelResorts | Property representative |
    Hello Lalelaine, We have a free bike tour every monday, wednesday, friday and sunday at 4:00 p.m. Regards!
    0
    Votes
    Google Translation
    Cynthia G
    Is there a shuttle service available from the airport, my plane arriveso in the early morning and will need a ride to hotel
    17 April 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Cynthia, We do not offer the shuttle service from the airport to the hotel. However we can recommend you the tour operator "Viajes Caribe Maya" since they do offer that service. You can get in contact with them... More
    0
    Votes
    Google Translation
    Room Tips
    "To avoid late-night noise in the hallway, suggest a room down a corridor less favored by younger parties."
    Read review
    "Great food and family experience, with adult options as well!"
    Read review
    "Lagoon rooms have balcony's. Ocean rooms do not have balcony's. Small and stinky."
    Read review
    "bathrooms are old and dirty"
    Read review